Disappointed.
I came out of my Yelp review hiatus to leave feedback to hopefully get to the owners. It's definitely a location that can use a cute coffee shop, and this place has potential, but it's not there yet.
Issues this morning (10am on a Saturday)
-there's no paper menu or description of items so we had to ask what was in everything one by one. I don't know what "undergrad" or "oldie but goodie" is under the all day menu, for example.
-only enough bread to make 1 order of French toast
-no milk. They were waiting on a shipment of supplies. Only oat and almond milk available.
-bacon is overcooked (I should have taken pictures, but I didn't. There's another picture up of a sandwich with bacon, you can see it's overcooked)
-my BEC came on sandwhich bread, not a bun. Maybe this was a supply issue too
-processed cheese (I realize that's common in NYC, but they have the opportunity to elevate their offering)
-packaged plastic utensils to dine in.
-asked for water for our toddler, the staff asked if she needed ice because they have to charge for ice. Mind you, this is after we spent $50. We didn't want ice though because it's the middle of winter.
-husband ordered the "Toast + Things", which we were told is French toast plus eggs and bacon. After we paid and sat down, the cashier/barista was on the phone with someone (apparently the owner). When she got off the phone she apologized and said that she charged us wrong because this item is new, wasn't loaded in their computer yet and she actually needed to charge us an additional $5 for the bacon and eggs. Also apologized that the signage doesn't have prices.
-as I'm siting here writing this review, a gentleman came in for coffee and was told that they can't make coffee right now, only espresso drinks.
-asked for a to go container for the toddlers grilled cheese. The cashier had to ask for a piece of foil from the cook to wrap it.
Sigh
ETA, as I left I saw they were using "buttery spread", so if you care about processed products, and food quality, you may want to know that.
Also saw a bacon package that said "beef bacon". I'm not sure if I was eating beef bacon. As I said, it was overcooked and maybe if it was beef, that explains the difference in color and texture. I do eat pork, many don't. Having only beef bacon could be a selling point, but please be clear with people about what they're eating.
Positives
-ambiance
-location
-$3.5 Americano
-husband enjoyed his French toast read more