Billings has had a massive makeover in recent years, and the newer food court on the second level is a nice touch. It's bright and open, with all the restaurants around the outside, and we're it a little quieter, it would be a lovely place for lunch. The school kids often seem to take over the entire food court and it's gets noisy and messy very quickly. This in turn affects the mood and customer service of the surrounding fast food options. Dealing with distracted and demanding teenagers can take its tole, so by the time they get to other customers, staff are understandably frustrated. The three stars reflect the overall space and situation, which makes this New York fries a victim of circumstance. They do well with what they are given and I'm sure I'll stop by again if I'm in the mood for poutine when shopping at Bilings, but I would not go out of my way to eat in this location. It's unfortunate as they did a really good job with the updates. read more