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NYC Glamour Couture

3.3 (46 reviews)
Closed 10:30 am - 7:00 pm
Updated 2 months ago

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Nagi my new "bonus Yiayia" & the in house tailor at NYC Glamour.

I've been shopping around for my wedding dress & I'm getting married in a chapel in Vegas this summer, my budget is low & my dress needs to be fun & comfortable because I'll be wearing it all day & night to go out in 115 degree desert heat. Walked into NYC glamour couture with my MOH & bridesmaid today & the ladies in the store treated us all with such kindness & respect. Usually I have bad experiences in dress stores because I'm looking for low budget so I've been looking at white prom dresses instead of wedding dresses so most salespeople ignore me once I say something like that, but these ladies were more than happy to work within my budget without being pushy at all. I actually went with the dress the lady from the store chose which is rare and surprising for me to do. The in-house tailor, Nagi, was the sweetest woman ever as well! I am heavily tattooed & usually don't get treated nicely in dress stores because of this and Nagi was the absolute sweetest and kindest, she worked with my look & vision on what tailoring I'd like done to the dress I selected & she guaranteed me a flat rate for everything I want done & wouldn't take money from me for it until I come back to try it on after her tailoring and I am 100% satisfied. She said she'll rework at again at no additional cost if I'm not 100% happy with it when I return. She was hugging me & kissed my hand. I'm Greek, she felt like a bonus Yiayia, truly so sweet. Not sure if I'm just used to dress store saleswomen being so horrible usually but these ladies were SO SWEET & not pushy. I felt so comfortable & it made my wedding dress experience a memorable and happy occasion. I'll forever me grateful for this day and the way they treated me & my friends. Store accepted Zelle also so I didn't even have to run to an ATM which was very convenient!

When a business can't take negative feedback...
Hillary H.

TERRIBLE CUSTOMER SERVICE. I've been a Yelp user for over 3 years and never felt the need to write a negative review... until now. I've passed by this place a number of times on my way to the gym. I'm currently on the hunt for a wedding reception dress, so I decided to pop in to ask a few questions about their selection of Jovani dresses. There were 3 other customers in the store when I entered. The woman at the counter saw me but did not acknowledge my presence. Note that the store is the size of a large walk-in closet... A "hi" or even a nod would've been nice. I stood there for 15 minutes as she continued to ignore me. I approached her and said "hello" while she stared at me blankly and then walked away before I could start the rest of my sentence. As another reviewer mentioned, they pick and choose who they want to help. I don't know about you, but I could've gone the rest of my life without experiencing the Pretty Woman, Rodeo Drive scene. Just because I came in gym clothes, doesn't mean I wasn't serious about buying a dress.

Tijana J.

I just wanted to express my gratitude to the girls of NYC glamour couture. I'm so impressed and overly excited for my purchase. You guys were so patient, helpful and honest when it came to my dresses today. You have gone above and beyond for me and have kept the store open past the hours in order to help me. I cannot thank you enough for all of your help and I can't wait to send you photos. I highly recommend everyone to check out the Nyc Glamour Couture if you already havent. It is a place that you can find the right dress for the right event. You're buying million dollar dressed and feeling like a million bucks with the service you're provided. THANK YOU NYC GLAMOUR!

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Ask the Community - NYC Glamour Couture

Im in California. How can I see an in stock inventory?

Are customers allowed to try on the dresses? Also, do I need to make an appointment or is walk in fine.

Yes of course💕

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Review Highlights - NYC Glamour Couture

Finally we decided on a "mother of the Bride" gown for me and did the check out process with Matilda, who was very helpful as well as nice.

Mentioned in 8 reviews

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Nordstrom Local Upper East Side

Nordstrom Local Upper East Side

3.9(31 reviews)
2.3 miUpper East Side, Yorkville

Came here to get alterations done on a few pieces of clothing. 2 sport coats and a pair of jeans…read more The process of getting an appointment was super easy, you can call or do it online. I showed up and the tailor was very helpful and fixed up my clothes quickly and for a good price. The fit after is amazing, and I couldn't even tell any work was done. Overall great tailor and honestly has better pricing than other spots in the UES.

This establishment has a lot to learn about customer service. They pick and choose who they are…read moregiving a refund to. My husband has been given refunds on several occasions, no questions asked. I came in to return a very expensive hairdryer. After a weeks use, I realized it didn't suit my hair texture, and it was way too expensive for me to keep. Ironically, we picked it up at this location. When I brought in the dryer, with the box and all the paperwork, the woman at the register examined it like a scientist looking through a microscope. She then questioned why I was returning it after 6 days. I told her I used it twice and it didn't suit my needs (let me be clear, Nordstrom has a no questions asked return policy and as she stated before, I had the item for 6 Days!). She then disappeared to the back for a few minutes, when she returned I was told that I needed to return the dryer to the flagship store across town. When I questioned why, she said she couldn't take it back. I asked to speak with a manager and she said there wasn't one here. I said I wanted to speak with who she spoke with, she spoke with someone at the main store and a beauty manager would have to approve the return. I voiced my disdain at the absurdity of her request. She said she "understood my frustration." Really? I don't think you do..... I think you enjoy telling those who SHOP at Nordstrom that you can't help them. I went to the Nordstrom Flagship store, met a random person in the beauty department and they took it back, no questions asked. She also profusely apologized for the poor customer service I experienced. She said there was ABSOLUTELY NO REASON WHY THEY COULDN'T HAVE TAKEN THE ITEM BACK. Nordstrom Local, your staff needs to be retrained in customer service. I will be taking my business to Bloomingdales.

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Nordstrom Local Upper East Side
Nordstrom Local Upper East Side
Nordstrom Local Upper East Side

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NYC Glamour Couture - womenscloth - Updated May 2026

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