Service was great! However on average the dresses were more exspensive in comparison to other places that have the same dress models. Don't want to take away from the service my sister niece and I felt welcomed and served. My niece just didn't find the one. Make sure you schedule an appointment. read more

NYC Glamour Couture - Women's Clothing Near Me - Astoria, New York

Liars, Rude, and not helpful. Came in looking for a prom dress about 2 months before my prom. I was looking for a black dress. The sales associate said that the cut of dress that I tried on came in an exclusive color called bullet grey. It was metallic and had to be specially ordered. I fell in love with the dress because of the beautiful color I was promised. when I came to pick it up, 3 weeks before prom it was the wrong color in the wrong size. They never even measured me In the first consult just guessed. They proceeded to lie saying it never was my dress and my actual dress was coming on Friday. I was sitting there sobbing panicking about my dress because the color that I ordered never even came in the dress and the sales lady was rude telling me to relax. They then showed me a color that was silver, not what I wanted and i tried on the 4 which was too small and again they guessed that I was a 6. I came in on Saturday, to a dress that was an 8, my original order size was a 4 so they defenitly ordered it the day I came to pick it up. I was swimming in the dress and it Was falling down. They were rude the whole time and not apologetic . Now I have to find a dress and get it altered 2 weeks before prom. Will never be going back And I recommend you don't either. read more

I went into this store today, looking for a prom dress. The workers were extremely rude and disrespectful. They followed us throughout the store and told us that we had to be 21 to try on their dresses. They also stated that it was by appointment which this is not clear on any social media platform or the website itself. She then spoke to us very rudely after we asked a simple question. Very impolite behavior. Nasty! read more

In my opinion. Recently. I made the worst mistake again letting myself go with the hype of sales rep. From the Glamour Couture Dress shop in the palisade's Mall. I purchased a dress at the cost of $500.00 Dollars for my son's wedding. I am a big girl and it's very difficult to find clothes especially a wedding dress. I thought the dress was very pretty so I purchased it. Came home with it and showed my children and they all agree that the dress looked more like a bride dress then a mother of the grooms dress. I was so disappointed and went back to store to make an exchange even if I had to pay more money but the store owner/manager heard the words exchange and rudely looked a his cell phone and said ABSOLUTELY no return or exchanges. I tried to explain but to no avail. He then walk away and left me at the register alone and crying. Never felt so humiliated and helpless. I will never shop there ever again and definitely never recommend this store to anyone. So sad the dresses are pretty but over priced and left a very bad taste in my mouth!!! Finally. I would rate them minus stars! read more

Store hours say they open at 10 and they actually open at 10:30 and the lady was rude and late to open the store. Told us to wait outside and then went in and sat down and never told us we could come in until we opened door and asked. The lady was rude the entire time never asked if she could help or anything. Not to mention there were BUGS crawling on multiple dresses! Will never go here again. read more

18 year old shopping for a prom dress was turned away stating she must have a parent. It does not say that on their message or their website it says walk ins are welcome and is that even legal?? I implore everyone to boycott this store. My daughter took the bus there to be turned away. Manager called me back and said that she could have gotten her parents permission over the phone, however when my daughter asked them they said no. The manager claims it is bc kids use their parents card and then the parent says they weren't allowed. They didn't even ask my daughter how she was going to pay, which was in cash. They said you cannot shop here...unreal. Disgusting service, ban this store. read more

I basically got ghosted by the store after buying a dress. Let me explain, I purchased a dress mid January 2023 and was informed the dress would be shipped out the following day. I was excited because I had an event in about 1.5 weeks. I followed up with the store a few days later because I never received an email about the shipment. After some time I finally got a hold of someone and who then contacted the designer, Mac Duggal. Eventually the lady I spoke with before at the store got back to me and said the designer was relocating warehouses, and did not inform the store about it. However, I should get it by next week, days before the event. Weeks have gone by, the event occurred and past, and I did not hear anything from the store. I took the initiative and reached out the store via text and the person I was texting was surprised I did not get the dress yet. I was told she would investigate and would let me know by tomorrow the status of the dress. I thought this was great because that is all that I wanted, an update. I followed up a few days later, and did not get a response back. I followed up again, and still radio silent. Now another week went by and despite reaching out again, I have not received a response back. I basically bought a dress I do not have from a store that has been ignoring me for weeks. I am beyond disappointed in this store and how I am being treated. I would recommend shopping at Mia Bella the Label. Over there, I chatted with Candace and she not only assisted me past business hours, she helped me get a dress, in the right size, delivered to me from the designer on time, I even was able to make a few alterations in time for the event. If you want proper care, responsive employees and actual assistance; I would go to Mia Bella the Label instead. As for this store which basically has my money and the dress, I have to see what route I would need to take because this behavior is unacceptable. read more

Annie and Tanya were so kind and helpful in my search for an evening gown. I've been to many dress stores in New York and they were by far the best sales associates. They didn't make me feel rushed, provided many dress suggestions and helped me picture the dresses with different options. read more

i love how i got help right away and nadia was very kind and helpful with every dress and was very attentive about every dress she got to looking fast and everything went very well she didn't judge me at all i loved her helping me find the perfect dress for my 18th birthday !!i recommend coming here it's my second purchase from here and i love their designs as well!! dresses aren't to expensive for pretty dresses too. read more

I've been shopping around for my wedding dress & I'm getting married in a chapel in Vegas this summer, my budget is low & my dress needs to be fun & comfortable because I'll be wearing it all day & night to go out in 115 degree desert heat. Walked into NYC glamour couture with my MOH & bridesmaid today & the ladies in the store treated us all with such kindness & respect. Usually I have bad experiences in dress stores because I'm looking for low budget so I've been looking at white prom dresses instead of wedding dresses so most salespeople ignore me once I say something like that, but these ladies were more than happy to work within my budget without being pushy at all. I actually went with the dress the lady from the store chose which is rare and surprising for me to do. The in-house tailor, Nagi, was the sweetest woman ever as well! I am heavily tattooed & usually don't get treated nicely in dress stores because of this and Nagi was the absolute sweetest and kindest, she worked with my look & vision on what tailoring I'd like done to the dress I selected & she guaranteed me a flat rate for everything I want done & wouldn't take money from me for it until I come back to try it on after her tailoring and I am 100% satisfied. She said she'll rework at again at no additional cost if I'm not 100% happy with it when I return. She was hugging me & kissed my hand. I'm Greek, she felt like a bonus Yiayia, truly so sweet. Not sure if I'm just used to dress store saleswomen being so horrible usually but these ladies were SO SWEET & not pushy. I felt so comfortable & it made my wedding dress experience a memorable and happy occasion. I'll forever me grateful for this day and the way they treated me & my friends. Store accepted Zelle also so I didn't even have to run to an ATM which was very convenient! read more

NYC Glamour Couture - Nagi my new "bonus Yiayia" & the in house tailor at NYC Glamour. - Women's Clothing Near Me - Astoria, New York

Walked in looking for a gown was completely ignored by staff; not even a hello, everyone was more interested in a fire alarm going off across the street at CVS... all the dresses are all over the place so there isn't much to browse around without any help to begin with. After realizing nobody was willing to assist us we walked out; not one goodbye. With customer service like that place won't be around much longer. Worst 6 minute encounter I've ever experienced. read more

Everything you'd ever need for an event you'll find here. They are extremely welcoming and helpful. I'd go as far to say this is the best dress shop I've come across in the NYC area. I walked in looking for a dress and not only did I find one but It feels like I've won the dress shop lottery. I've tried ordering dresses that look like what you would find in this shop but online from other websites and have been disappointed on numerous occasions. If I had known they were here at such affordable costs and such high quality I never would've shopped anywhere else. All the glam, all the details, and the excellent customer service. I will 100% be back! read more

I WAS FAT SHAMED AT THIS STORE!!! I was fat shamed at this store, but reading some of the reviews I am not sure if it was that or racism. So I was looking for a dress for my daughter's baptism and thought this place looked like they had very nice dresses which they do, it's just the people that work there. so I found I very pretty dress and went to try it on, I was unable to zip it which my friend tried to help me, here comes one of the employees and tells me that dress does not fit you, I said ok I understand is there a bigger size she said NO THERE IS NOT with the biggest attitude, and then she told me and when you take the dress off please make sure you don't stain it. I have never been so humiliated in my life!! I started buying my clothes online after this. read more

Me and my friend walked in today looking for prom dresses and the employees were the sweetest and very helpful with the process!! Definitely recommend coming here!! read more

TERRIBLE CUSTOMER SERVICE. I've been a Yelp user for over 3 years and never felt the need to write a negative review... until now. I've passed by this place a number of times on my way to the gym. I'm currently on the hunt for a wedding reception dress, so I decided to pop in to ask a few questions about their selection of Jovani dresses. There were 3 other customers in the store when I entered. The woman at the counter saw me but did not acknowledge my presence. Note that the store is the size of a large walk-in closet... A "hi" or even a nod would've been nice. I stood there for 15 minutes as she continued to ignore me. I approached her and said "hello" while she stared at me blankly and then walked away before I could start the rest of my sentence. As another reviewer mentioned, they pick and choose who they want to help. I don't know about you, but I could've gone the rest of my life without experiencing the Pretty Woman, Rodeo Drive scene. Just because I came in gym clothes, doesn't mean I wasn't serious about buying a dress. read more

NYC Glamour Couture - When a business can't take negative feedback... - Women's Clothing Near Me - Astoria, New York

I had an amazing experience at NYC Glamour Couture. I got my bridal shower and 2 wedding dresses from this boutique. Everyone had great customer service. Matilda was truly the best!!!!! She made me feel on top of the world and pulled out the red carpet whenever I would come for my fittings. I honestly had an amazing experience and I would recommend anyone to visit this boutique for their wedding, bridal shower, prom dress etc. You not be disappointed, the dresses at this boutique are one of kind and absolutely gorgeous. read more

Tania was wonderful and very patient with my daughter and me. Never felt rushed. She showed us the dresses we asked for and pulled others she thought would look good. Great experience. read more

I just wanted to express my gratitude to the girls of NYC glamour couture. I'm so impressed and overly excited for my purchase. You guys were so patient, helpful and honest when it came to my dresses today. You have gone above and beyond for me and have kept the store open past the hours in order to help me. I cannot thank you enough for all of your help and I can't wait to send you photos. I highly recommend everyone to check out the Nyc Glamour Couture if you already havent. It is a place that you can find the right dress for the right event. You're buying million dollar dressed and feeling like a million bucks with the service you're provided. THANK YOU NYC GLAMOUR! read more

NYC Glamour Couture - Women's Clothing Near Me - Astoria, New York

I found my wedding dress in this amazing hidden gem in Astoria. I'm so happy with it and I know once it's finished it's going to be perfect. I highly recommend this place awesome and friendly staff prices are great too. I'm counting the days until I get to wear this beautiful gown read more

NYC Glamour Couture - Women's Clothing Near Me - Astoria, New York

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Worst store ever! Literally walked in with my boyfriend and already felt Judged!!!! I was looking for a dress for my prom and found one in a size 4(my size!) the worker approach me and said are you sure you are a size 4 , like yes I know my size! She said that the designer dress run small. Like girl just call me fat instead of saying dumb stuff like that. Then continue to follow me with my boyfriend like I was going to steal. How the fuck I'm going to steal a whole dress. After I went to a different section to look at other dresses and she said " that's a little pricey" . How do you know how much money I owe. Horrible services! I read other reviews and honestly same story. Racist, judging, rude. Would never come here. Literally never yelp in my life before but I need to let everyone know how horrible this business is. read more

Sales staff is beyond rude. Came here for prom dress was shoved into a small cluttered dressing room. Sales person never came to ask if my daughter needed another size, if she like the dress nothing. The prices are absurd. False advertising website claims they have dresses in store in stock you get there and nope nothing. Also, why the sale person who appears to be 17 calling me love Repeatedly -Gross. read more

Staff Selection Location All 5 stars Josephine was extremely helpful and patient with my shopping experience. Definitely recommend this shopping haven! read more

So Im in search of a dressy evening gown for a wedding; where to go from Philly to NYC? This was the perfect place. Bousaina helped me the entire time I was there; from professional opinions on sizing and style to a girl's thoughts on the right color and style to suit my age. No pressure, no gimmicks just great customer service and a huge selection of dresses and colors, sizes. Exactly what I needed. If searching for a dressy dress, make sure this is on your agenda first. read more

This place is absolutely amazing for your formal gown needs. Offers a variety of designers, but carries Jovani the most. Everything is about half-off retail price which is absolutely amazing especially when purchasing high quality event gowns. The owner was very attentive when I came in to pick out my prom dress with only a color in mind. She let me pull as many dresses as I wanted into the dressing room and gave me honest advice to which we thought looked best- which is great since I came alone. I will definitely recommend this boutique to any and all ladies who are looking for gorgeous, high quality, designer gowns for half the price! Keep up the amazing service, Sabrina read more

The ladies at NYC Glamour Couture were truly gems; they assisted & catered to my needs as I looked for my birthday dress, truly a great experience & looking forward to wearing my dress. Thanks ladies! read more

Urgent dress shopping! I had a call from my boyfriend that we both had to attend a gala event at Cipriani Wall Street ,and it was last minute . I was in a rush because I had only four hours to get ready . When I got at the store the place was packed with appointments, but the girls helped me find a beautiful burgundy gown. I read some reviews on yelp and thought let me give this Store a try since I live 30 min far.they had a lot of beautiful gowns, and the customer service was amazing. I will be definitely going back there for my other events. One thing I would recommend is go in advance and try many styles. They don't put a limit like other store that don't let you try more than three dresses. I got to wear the dress on Sunday and rocked it. read more

NYC Glamour Couture - Women's Clothing Near Me - Astoria, New York

I recently visited NYC Glamour Couture on Steinway Street in Astoria. I walked in with my daughters and was overwhelmed with the amount of gowns to choose from ..the girl that helped us was wonderful (don't remember her name) she spent a Good hour or so with us. Finally we decided on a "mother of the Bride" gown for me and did the check out process with Matilda, who was very helpful as well as nice. I will certainly recommend this store to any women needing a gorgeous gown. Good Luck and Happy Shopping read more

This weekend was awesome, went to do some shopping at NYC Glamour Couture for my Fiancé for a family wedding. Manager at the store really helped my fiancé get the best price on her favorite dress. I will definitely recommend this place to anyone who loves looking Amazing for special event. read more

Matilda is the best! I've bought serval dresses From her! Best prices!! I got a jovani dress for half the price I saw online! Highly recommended! read more

I Came into NYC glamour boutique from a referral of a friend and was warmly greeted by Tania. Her enthusiastic and fun personality immediately brightened up my mood. She was incredibly helpful, patient and knowledgeable. Not only did I buy a dress for my engagement, but I found a dress for my mom too. The pricing is fair and the quality of the gowns is amazing.They also had a bridal trunk show and I found the wedding dress of my dreams. I got to meet the designer, get my measurements taken and was able to custom design my dress to my liking. NYC glamour couture went above and beyond my expectations. I went in for 1 dress initially for my engagement and came out with 3 dresses. The owner, Matilda, was incredibly sweet and helpful. I Would highly recommend this boutique they are simply the best!! read more

I love this place. I always find the best dresses super fast and matilda and the girls are great. I never have to look around I can just tell them what I am looking for and they always find it for me. This place is the GO TO for any special occasion. read more

I am truly so happy I found this place by finding there Instagram page. Matilda and her staff were extremely helpful and kind. I came in with my bridesmaids and maid of honors looking for dresses and everyone was so helpful and patient. The dresses are so beautiful and glamorous and the prices are really great as well. read more

Had an amazing experience choosing my bridal gown. Very helpful staff and patient. I was allowed to try on as many gowns that i like. The lady that helped me was names Matilda. Very polite and patient. Got my dress custom made and it came out to the perfect. I was a bit nervous but every detail was as promised. Will return again. Highly recommended. read more

I went into this boutique in a desperate last minute attempt to find a prom dress a week before my actual prom. I walked in and was sweetly greeted by a young woman who immediately began to help me, she then asked for help from her colleague who was also extremely sweet. My mother informed the red headed sales girl that we were on a VERY tight budget and she was extremely comforting that we would find the dress. I tried on numerous dresses with no luck. I tried on one dress that who I believe is the manager picked out. Everyone loved it except me and she was willing to drop the price to accommodate my budget. i tried on one other dress and I was sold. I ended up purchasing a Mac Duggal tea length gown and it fit PERFECTLY! The ladies all hugged me and were super kind seeing that we faced some struggles with budget and size and it was a GREAT experience. Will definitely go back again! read more

Not a pleasant experience, quoted a price in cash, one woman rang it up then dissappeared and a second woman finished the sale but erased the amount on the adding machine and increased the price! read more

I came here to look for a gown for myself and my mother for my sisters wedding and it was a terrible experience. We were not allowed to try on any gowns unless they were in our size which of course they were not as the majority of the samples were a size 2. The woman told me that in order to try a gown I had to to purchase it first or go try it on somewhere else first? Why would I try on a dress somewhere else and come back to buy it at a store that wouldn't allow me to try it on? I wear a size 4 and the sales person made me feel like I was too big to try on any of the "Turkish designers that run small." I work in the fashion industry and standard is to sample dresses in larger sizes so more customers can understand the fit before they order them. My mother was humiliated and I truly feel it was a result of them not wanting serve us as we didn't fit into their typical customer profile. I will never step into this store again. read more

Not sure who they bribed to write the good reviews, but this place was absolutely horrible. Selection was not good at all, there were barely any dresses there and everytime you ask everything is "discontinued" because they have old styles. The worst is that their customer service was complete crap. They don't say hello when you walk in and when a representative is assigned to "help" you they run off and do not even give you anything to try on and they don't even help you zip up. No help, they all sucked, and the place is very ugly as well, looks like a basement. Do not go there, waste of time and money read more

Be careful. You may be cheated on prices. You can find some of the brands from the designer's website for significantly less. In my case I did but it was too late. :( read more

Very honest reviewer here.....I had a black tie wedding coming up and just didn't want to deal with department stores or ordering online. I found myself stumble upon here, I must have walked past it dozens of times in all the years I lived in Astoria but just didn't realize it was there. For the record, I am not Albanian and this is a heavily Albanian owned and populated store. Could I tell I was one of the non-Albanians here? Yes. Did I care? No. Matilda was nice, approachable and helpful to me (I did approach her with a smile). She was understaffed on this particular day but she did what she could to help and I appreciated it. The tailor downstairs, I found to be a little surly to me, there was a language barrier, and she seemed as though she just couldn't be bothered with my simple question even though (a very nice customer) was translating for us. I just took it with a grain of salt and I don't think it's a reflection of the store as a whole. I ended up with a beautiful deep red Portia & Scarlett dress, it is absolutely stunning. I could not be happier with it, and I got a great deal on it. Matilda was patient and understanding (as was I) when we had some issues with the credit card machine though it all worked out ok in the end. Thank you NYC Glamour Couture and Matilda! read more

The girl working was incredibly helpful and sweet. She really saved the day when I needed a last minute dress for an Albanian wedding. And I received tons of compliments on my dress. I will be back!!! read more