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    NYAH

    3.0 (139 reviews)
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    Grounds
    Melissa R.

    I would leave 2.5 stars if that were possible, but it's not, and this experience was closer to a 2 than a 3. We had a "private room" that was basically a converted attic on the third floor of the third building. The staircase was so narrow that I'm amazed we got our suitcases up to the room. I didn't bother to take photos, but the room was pretty dumpy - cracked tiles and soap scum all over the shower door. You had to let the shower run for 10+ minutes to get the water remotely hot. The toilet paper was so cheapo, it was painful to use. On the other hand, the air conditioner in our room worked great - which was much appreciated after climbing up to that attic and sweating in the hot, smelly building. The pool area is nice, but one of the pools was closed during our entire stay because it was only half full. It must have a crack or something? One of the employees at the front desk is rather rude, acting as if you're bothering him when he's just doing his job. The others were okay, though. On our last day, the ceiling began leaking all over the stairs and second floor. We notified the front desk. When we returned, the "fix" was a caution cone and piles of towels on the floor. In short - if all you want is a "cheap" place to sleep in Key Westx, NYAH will suffice. If you want something remotely nice, look elsewhere.

    Mold above the bed
    Marlene A.

    The only reason they got two stars instead of 1 is because the staff was so nice at front desk. Our room was disgusting --room 216 filled with black mold and walls were all cracked. The bathroom was filled with mold. $725 for the most disgusting room and because New Year's Eve there was not another room. The manager never came out to talk to me. It's unfortunate because the grounds were beautiful and the breakfast every morning was great....I wouldn't stay in a mold infested room for free!!

    Cockroachs everywhere in room

    I would give those guys zero star if i could it was a late night i came in paid 200$ for just one night and found the room so nasty alot of black bugs made me itchy, checked out at 02:00am without getting a refund and didn't find any place to sleep Not recommended at all stay away from bugs. Edited: STAY AWAY FROM THIS NASTY PROPERTY; i had a conversation with that rude manager regarding my refund cause i didn't stay even for a minute he answered me " your case has been declined and i will call the police if you didn't leave right now " THAT'S FRAUD

    Breakfast
    Larry S.

    The good: Price point was decent. Staff was friendly. Pool was nice. The bad: No parking at all not even handicapped. Getting to the room was a nightmare with 2 very steep and tall staircases. Room was a converted attic. Had to literally crawl under the roof to get into bed. (See photos) Pool deck was poorly maintained. Hot tub had one working jet. 1 TV in the room and in the master bedroom. If you wanted to watch tv, it had to be done from the bed. With the room offering 4 adult accommodations, I expected more. Breakfast consisted of cold hard boiled eggs, toast, bagels, Little Debbie style sweet rolls, muffins, coffee, water, and apple & orange juices. We left and went out for breakfast. Area: 1.2 miles fro Duval (main attractions) and a $15 one way Uber trip. All in all, if you're looking for an affordable place to sleep, it's a good value place. If you're used to decent accommodations, I'd recommend looking elsewhere.

    Termites everywhere that made it into our luggage, our clothes and even into the seams of our luggage!
    Erin K.

    TERMITE INFESTATION!! I get there might be a few termites in an old wooden building but we had hundreds! They got into our luggage, our shopping bags, all over the floor by the window. It was disgusting! When we told the front desk the employee said there was a lady last week freaking out about the same thing. Why wouldn't they at least give us luggage racks to put our suitcases on so we didn't have to put them on the floor if they KNEW they had a problem?! When the manager, Michael Nicholas, came in and we told him, he was cold and snarky. Like he's heard it before. Not a problem solver. Would not refund us for the disgusting room they put us in. This place needs to be tented!! Or shut down.

    The lovely wall
    Carolyn T.

    Definitely "Not Your Average Hotel." This might be the worst hotel ever. Let me list all of the things that were wrong with the room I stayed in. 1.) Huge unbalanced bump in the floor (Looks like they're trying to make this hotel a cash cow and are building things completely wrong) Sadly I couldn't get a picture of this 2.) Sink won't shut all the way 3.) My personal favorite: When you shower, you will be welcomed by a lovely puddle when you walk out 4.) The shower is gross 5.) Cracks in the wall 6.) The mirror...I will leave pictures 7.) The doors to the balcony's are completely locked in such a strange manner 8.) I opened the fridge to find residue from a sticky substance on my hand Hmm...I'm sure there's more to add but I'll save that for someone else to review. This was a last minute booking and never again! You get what you pay for.

    Multiple pools, some of the room setups
    Hannah P.

    NYAH is just that-- not your average hotel. There were a lot of aspects I loved and a few things I didn't. NYAH is set up like a bunch of little houses put together and they all have their own rooms with card entry. It's half "hotel", half hostel. It's great for solo travelers because you can share rooms with other solo travelers and safe money. In general, it was one of the cheaper options for hotels in that area. Honestly, it was a really cute set up. Rooms all look different in shape, but they all a locker per person and bunk beds. It's very basic-- TV, plain beds, no decorations or anything but it was simple and sweet. You aren't going to spend your whole time in there anyway! You are provided towels, soaps and bedding. You can share rooms with others or get a private room. Rooms, like stated, are kinda everywhere and anywhere. Cons: 1. When we arrived a NYAH, we were put in a room that was literally in the lobby. Why they have this room is beyond me. It's the first door you see as you enter NYAH. It's "convenient" but loud and seems like you have no privacy. The front porch light shines through. One of the light fixtures were broken. It was honestly a bad room. Looking at reviews it seems like some rooms are better than others (including a lot of stairs which is hard if you have a lot of bags). But, they fixed our issue with the room. 2. There's only on call security it seems. It's Key West so we arrived back late a lot. No one was at the front desk including security. Our first day we arrived late due to delayed flights and we called to update them twice. They had security check us in but he told us he was at many locations and we will be there soon. So really, no security. The front door was always open regardless of time, even though there was a sign saying it would be locked and to use your key card to enter. Pros 1. Room situation. Thank you so much to the hotel staff (I believe her name was Raquel? She gave me her card and lost it). She helped us find a new room. It was an issue at first but she called the hotel manager for us and understood our concern about the room. She moved us to a 6-person room! It was quiet and perfect. She said there was very limited two person rooms so please keep this in mind when booking. 2. They have a bar! It's tiny and at the front desk but it honestly wasn't too expensive for Key West. 3. They have 3 pools (one heated) and a hot tub. It was nice!! There's a ton of greenery so just expect some leaves. That's another thing I loved is all of the greenery. It's gorgeous (i wish I took more pictures-- i added one that kinda shows it). 4. The location was PRIME. Everything we wanted to do was anywhere from 5-15min walk. They also offer bikes ($15 for the day or $20 for 2 Days) and we biked to the beaches. It was great location to Duval St. 5. It's modern/updated. It's honestly a good location for the younger crowds. A lot of bachelor and bachelorette parties. 6. They offer discounted Fury trips through their website. We did a glass bottom boat tour (seemed a bit kid-oriented but it was fun! They have a ton of other options too). Overall, I liked this location! I had no issues with staff and the second room was great. I'm only hesitant to book as a 2 person private room due to limited rooms and we could be stuck with that one lobby room.

    Our private little patio and bungalow style room.
    Larry M.

    First trip to Key West! Price - Weekday rates in May were about $500 including fees and over $1000 per night in weekends. Our room was around 200 square feet if that, included a Murphy bed, 2 sinks and a shower (very low water pressure), that's it. A little pricy for the accommodations. Amenities - Property came with 2 pools, one was heated. They offered cocktails from the registration desk for a fee and had a Starbucks coffee maker in the lobby which was nice in the morning. They also offered bike rentals for a reasonable fee. The modest accommodations made it difficult to justify the price. We moved to another hotel after the 2nd night.

    Try lugging your suitcase up this stairway. Yea- there are 3 more to go
    Dayna K.

    We travel quite a bit. Stayed in many rooms. This was one of the worst I've ever seen. We were given room 331. 4 flights of steps which were in poor shape ( no elevator ) we arrived to our attic room. The balcony has pieces of scrap wood thrown on it - no access- The bathroom sink leaked which flooded out the bathroom -the front desk was notified -there was also water leaking into one of the bedrooms - again not one care was given by management- . Because the room was in the attic , the mirror in the bathroom was all on a slant - so you had to bend backwards to see your face in the mirror. Master king bed was placed on a queen box spring . We slid off the bed when we sat at the end of the bed . Second bed was crammed into what appeared to be a closet . Impossible to stand up. So many issues and the staff was borderline rude . We needed towels for showers . The response "well aren't you checking out today ?" Does that mean we aren't allowed to shower ? 1 tv in one bedroom. Rusty micro fridge . A sad table with 2 very old chairs . Zero dressers or hooks - no closets-no storage . The bathroom door had to be slammed to shut correctly . Zero amenities in the room. The floors were slanted and bubbled. I could go on but you get the picture . We paid 750 per nite for this nightmare . I give it one star as that's the lowest i could go . Avoid this place at all cost . Find a park bench.

    This is a built in nightstand with a door that won't shut.

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    Page 1 of 4

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    Ask the Community - NYAH

    If my party expands can I take an inflatable bed?

    No. Fire code regulations prohibit having more people in a room than the room allows for.

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    Review Highlights - NYAH

    The free wine and cheese happy hour is a huge plus!

    Mentioned in 3 reviews

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    Opal Key Resort & Marina - Overview of King room pool view.

    Opal Key Resort & Marina

    (92 reviews)

    Andre Made Our Stay! We stayed at Opal Key Resort & Marina…read morefor a quick one-night staycation, driving down from Islamorada for an event at Sunset Key -- and our check-in experience with Andre was truly outstanding. From the moment we arrived, Andre welcomed us with a big smile and an energy that immediately put us in vacation mode. He was professional, personable, and incredibly attentive. He took the time to walk us through everything we needed, made sure our accommodations were perfect, and shared some great local tips that added to our trip. It's rare to meet someone who delivers top-tier service with such genuine warmth, but Andre absolutely does. He set the tone for a great stay and made us feel valued from the start. Huge thanks to Andre -- the resort is lucky to have him, and we'll definitely be back!

    After an absolutely horrible and very expensive reservation at a different hotel, we had to find a…read morenew hotel for our three nights in Key West, Florida. It was late night and there was not much available. Miraculously, this place ended up our final destination after 4 of us were on our phones for literally at least an hour. We ended getting to the place nearly 10:30 pm. The staff was AMAZING!! The place was beautiful with a location right in view of the water. The rooms we got were impeccable. Crisp white sheets, fluffy white towels, plenty of bottled water in the mini fridge. Poolside, they offered cool individually wrapped facial towels, sunblock, sunglasses wiping cloths, and much more. Their restaurant was ocean facing and very nice. We ate breakfast there 2 days in a row and it was wonderful. The only issue was our beautiful view was blocked by cruise ships on both days. The ships were there until nearly 4 pm... that part was definitely not good planning for the view. But for watching sunsets after they were gone... ohhh my goodness. All in all, a fabulous place, sensational customer service and respect. But do expect it to be on the pricier side... well worth every penny.

    Eden House - Lobby

    Eden House

    (139 reviews)

    $$

    Absolutely LOVED this place. Free beer or soda upon check in. FREE HAPPY HOUR like what?!?! How can…read moreyou beat that??? All the staff are friendly and nice. The property is filled with hammocks and tree swings, perfect places to drink your FREE coffee or tea from the lobby every morning. You know what I loved more than all the free beverages (lol)? The fact that we visited in the middle of summer and didn't get bit by a single mosquito! How is that even possible in Florida during summer??? They must spray & have mosquito repelling plants. Or super powers. Our room was cute and clean. We got the standard room (no upgrades) after the Hyatt screwed up our reservation and we were scrambling to find accommodations last minute. But ya know what?! This place was so much better! I can't rave enough about Eden House. We are definitely staying here when we come back!

    ***Buyer Beware*** This hotel is a scam. They advertise…read morerooms with queen size beds that are clearly full size at best. I actually measured the bed and it was far smaller. On top of that the room is almost closet sized with an exposed shower and sink which makes it feel very humid in the room. Theres barely enough space between the bed and wall to walking into the room. The shower also hadn't been cleaned with a piece of old soap stuck to the floor and bug crawling under the pillow when i moved it.. I brought it to the attention of the man working the front desk who first told me it was a queen. The GM came on later that evening and admitted that it wasn't a queen and offered us a slightly larger rom but same size bed. Again the sink was in the room and it was stuffy and humid which made it hard to sleep more than four hours. I canceled the room after one night and tried to get my money back, but they've refused. Do not stay at this hotel. The "queen room" is basically just a hostel at hotel prices. $260 a night in my case.

    Casa Marina Key West, Curio Collection by Hilton - Exterior

    Casa Marina Key West, Curio Collection by Hilton

    (130 reviews)

    $$$

    Decent hotel close to Duval street. Staff is SUPER nice and we felt extremely welcome. My ONLY…read moreissue was that the room never got serviced until the very last night. Oh and the elevator closest to our room was down. Prices were expensive too. (Ok so I had three issues) All in all I had a great time and my room was good. Great views of the sunset!

    Our stay at Casa Marina was one of the most disappointing hotel experiences we have ever had,…read moreespecially for a property that markets itself as a luxury resort. The room had a serious cockroach infestation. We found cockroaches inside our Stanley cups, throughout the living room area, in the bathroom, and even crawling out of the room phone. It was beyond disturbing and completely unacceptable from a cleanliness and health standpoint. What made the situation even worse was the hotel's response. After reporting the issue, there was no real solution or accommodation provided that made us feel safe or comfortable staying there -- especially while traveling with our baby. We ultimately had to leave the hotel at 1:30 in the morning with our infant because we could not continue staying in those conditions. The property itself is beautiful and the location is great, but none of that matters when basic cleanliness, sanitation, and guest safety are not being maintained. For the price point and reputation of Casa Marina, this experience was shocking. Management seriously needs to address the pest control and guest service issues at this property. Unfortunately, after this experience, I would not stay here again or recommend it to others.

    Marquesa Hotel - Front porch

    Marquesa Hotel

    (134 reviews)

    $$$

    What a fantastic place! We were looking for a "non hotel" experience for this trip and just loved…read morethe luxury boutique feel of the Marquesa! It was a relaxing Oasis just two blocks from the hustle and bustle of Duvall, allowing you to partake in all the day and night activities, but then escape back to your quiet, peaceful place to unwind! The room was much larger than we expected with a large living room area with desk and mini fridge full of different drinks, with more drinks of all types on top, with a variety of snacks! The bedroom was also large, with a large closet and a VERY comfortable bed in a room that darkened to allow us to sleep in one day. Both rooms had TV's if you wanted to unwind with different show types. The bathroom was gorgeous with separated dual vanities so no spousal battles getting ready, a separate water closet (also helps avoid battles :) ) , and a huge shower with a great dual shower head fixture including rain shower. Given the propensity for high temperatures in FL, the AC in this place was great and ceiling fans kept the room as cold as you wanted. The pool areas were little botanical wonders full of great foliage, comfortable lounge chairs and just gorgeous serene surroundings. There were usually only a few adults there so it was a quite paradise to go read a book in the shade, lay out in the sun, swim or just relax. I'm not much of a pool guy, but even I enjoyed our time at this one. The lobby area is really cool with a refreshed vintage house and vintage furniture and decor. We ate at the cafe one day for breakfast and got great service and a pretty good meal. The staff was mostly friendly with a few more mellow younger folks, but some really nice housekeeping staff who joked with us! The only issue I could see is potentially the parking. We got lucky and found some on street spots but if not, I couldn't tell if they had enough parking and it's a little pricey at $30/night. This kind of quality doesn't come cheap, but we will absolutely splurge and stay here again if we return to Key West and have already told others about it!

    Marquesa Hotel is a small boutique hotel in Key West. Our brief stay was lovely, and I'd want to…read morestay here again if returning! What I enjoyed: *Great location *Delightful, helpful employees *Neighboring restaurant Cafe Marquesa is fantastic dining! *Complimentary sangria at afternoon check in and coffee in the morning. *Beautiful pools, water fall garden and tropical landscaping *In room dining available. *See attached Hotel information photos.

    The Marker Waterfront Resort

    The Marker Waterfront Resort

    (199 reviews)

    $$$

    The MARKER has won me over !…read more From the outside of the property the place looks great and looks like many of the homes in Old Town but much newer and much bigger. And inside the building the decor is keys typical but done so well and the entrance up the stairs is great. I also love that they have a private garage beneath the resort. Once we got our keys, we passed through the pool areas (more than one pool) and it's lovely; so tropical with tons of palm trees and other plants and it's kept so nice. We arrived to our room and was so pleased, so clean and decor made us feel good. As nice as everything was I wanted to go out for the night and the location for this can't be beat. Right by the Bight Marina so we have a lot of restaurants/bars to choose from like Boat House, A&B Lobster, Half Shell Raw Bar and Schooner Wharf and in the morning you're right by Cuban Coffee Queen. Also the location is walkable to Duval Street so you have more restaurants more bars and lots of action.

    We Stayed here for 2 nights and really enjoyed it. The location is phenomenal... walk to…read moreeverything. The hotel was very nice (smaller somewhat boutique) , cool vibe. Not really a resort as someone else also mentioned... although there is a mandatory $56 a night resort fee. The hotel was clean , the room was nice with a separate shower and bath tub, balcony, the bed and pillows were great. I'd def stay here again as long as I can still $wing it

    NYAH - hotels - Updated May 2026

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