I am so happy with the treatments of cool sculpting. It works and it has (with my dieting changes)…read morealleviated my back pain, my clothes fit better, and most importantly, has helped my confidence. Thank you for making it possible to feel better about myself. The actual treatments were explained well and the gentleness of the practitioners made me feel cared for. My pain threshold lowered as weight dropped off and I could feel the cold more during that time. However, I am happy with the results after the treatments, especially around the bra fat area and flanks. Kellie is a great aesthetician who is caring and patient. I plan on returning to the office for Botox treatments in the future. Virginia Fountain

Absolutely do not come here for CoolSculpting…read more I paid approximately $3,000 for CoolSculpting here and have been deeply unhappy with both the results and my experience with the business. I felt strongly pressured into moving forward with the procedure, including being repeatedly contacted and pushed to put down a deposit and schedule treatment. Looking back, I feel the sales process was predatory, especially given the amount of money involved. The treatment itself did not produce the results I was expecting. In fact, over the years I began noticing that the areas treated, particularly my stomach, seemed increasingly resistant to weight loss and appeared more swollen even when I was losing weight elsewhere. I now suspect I may have developed paradoxical adipose hyperplasia (PAH), a known potential complication of CoolSculpting, and I am going to see a doctor to have this evaluated. I want to be clear that I have not yet received a medical diagnosis, so I am not claiming that CoolSculpting definitively caused what I am experiencing. However, this is a serious enough concern that I now have to seek medical evaluation and potentially treatment years after the procedure. Because CoolSculpting is an elective cosmetic procedure, I also expect that the medical evaluation and any treatment related to a potential complication may have to come out of my own pocket rather than being covered by insurance. That means I could end up paying significantly more money to address a problem I believe may have resulted from a procedure I already paid thousands of dollars for. When I contacted the business about a refund, I was told that too much time had passed and that I had not returned for my three-month "follow-up." My understanding at the time was that this appointment was related to potential additional treatment, rather than being presented to me as a formal evaluation of whether I was satisfied with my original results. I was already unhappy with the results and did not want to feel pressured into spending even more money. I was also told that complications such as PAH were extremely rare. I now know that it is a recognized complication of CoolSculpting, which has made me question how the risks were communicated to me before I agreed to the procedure. I regret spending approximately $3,000 on this treatment, especially given the possibility that I may now have additional medical expenses to determine what is happening and how to address it. I am sharing my experience because I would want to know this before spending thousands of dollars on an elective procedure. Do your research, understand the potential risks, and make sure you fully understand what follow-up appointments actually involve before committing to treatment.

Just finished my first microdermabrasion with Marina at Serenity Rejuvenation Center and I have to…read moresay it was best microdermabrasion I've had in my life. I have had other microdermabrasion done at other spas and none have been so thorough. Marina is very detailed in her work and takes her time to get the best results for her clients. She understands her clients concerns and addresses them accordingly. She goes the extra mile to give you the best possible experience. Highly recommend Marina and Serenity Rejuvenation Center. I had many other treatments/procedures done there and have been very satisfied with each one. Trust me, I am picky!

I had my first Pico laser session with Dr. O'Connell five months ago, and it was so effective I…read morecould have stopped there. I still came back for three more sessions because I loved the results and plan to keep up with routine maintenance, especially since I deal with frequent hormonal breakouts and acne marks. (They offer a discounted package of three, along with pre and post-pico facial options.) After each session, healing took about 5-6 days with steady improvement. My skin texture and fine lines have significantly improved, pigmentation has completely faded, and I've even noticed fewer hormonal breakouts, which was such a nice bonus. Finding a doctor who truly listens, is meticulous, and understands both the skin and the machine is rare. It also gave me peace of mind knowing the clinic uses authentic PicoSure Pro equipment, as not all places do. Truly a worthwhile investment with a doctor I trust!

I went for a facial prior to my wedding with Emma and the experience was incredible! We started…read morewith a free consultation and she recommended me the diamond glow facial. She walked me through everything she was doing and made me feel extremely comfortable. My skin feels amazing and I'm looking forward to coming back.

I found SkinSpirit because I was specifically looking for a place that uses the Candela Gentle Max…read morePro. The waiting area and front desk were clean, welcoming, and professional. I had Haley as my practitioner and she was great at explaining the process and took the time to walk through all the forms with me. They offer single sessions for underarms at $145 or a discounted package of 8, which is high for what I've had in other cities but seems average for Seattle/Bellevue. Overall, a really positive experience and I'd definitely recommend.

I just have to start off by saying that If you're looking to have anything done, this is your…read moreplace!!! I've been to multiple Plastic Surgeon clinics but have never felt so cared for as I did with Newskin. Kristin, who is the financial coordinator was absolutely amazing. From the moment I entered the office, to receiving the quote, I was her priority. I had many questions along the way and she helped answer all of them. The responses were thoughtful and incredibly supportive. Dr. Scott - You have a gem of an employee. I hope she's getting paid well Meeting Dr. Scott was also such a great experience. He really took his time during our consultation to see exactly what might be needed. I never once felt pressured to do more than anticipated. His bedside manner is wonderful and calming. I suffer from anxiety and him and his whole team put me at ease!!! This was the best consultation I've ever had.

Tyler Wassom is the best! I have seen him for almost two years and would recommend him to anyone!…read moreHe listens, gives guidance and is such a joy to work with in my Glow up journey. With his gentle hand and caring heart, is skill level is artwork.

My experience was great don't let the reviews scare you. I did 1ml with Arianna and she gave me…read moreexactly what I asked for and answered all of my questions! I took arnica Montana 30x tablets for 5 days all the way up to my appointment and stayed hydrated, my lips didn't even bruise. Yes, they may have some stuff they need to work on (but don't we all) for ex their pricing management because the prices are a little different from the website. But otherwise the girls were nice and sweet.

I had a very disappointing experience at this clinic. I was charged significantly more than I…read moreexpected for my Botox treatment, and the results were by far the worst I've ever had. One of my biggest concerns was that no one discussed which injectable product was going to be used before the procedure. I believe patients should always be informed about exactly what product they're receiving and have the opportunity to ask questions before treatment. The injections also seemed uneven and disproportionate across my forehead. Compared with every previous Botox treatment I've had, I saw almost no visible improvement, despite paying a premium price. Between the lack of communication, disappointing results, and what I feel was excessive pricing, I left feeling taken advantage of. I would not return or recommend this clinic based on my experience. I hope the business improves its transparency, pricing, and quality of care because my experience fell far below what I expected.

Highly recommend to thoroughly research possible procedures before choosing a provider, THEN…read moreresearch the provider recommendations and ensure that they align with your goals. I did the research regarding concerns regarding sagging jowl line, deep frown lines, sun damage, etc. I did not want to have chemical fillers because my medical history. Also research did not support chemical fillers as the best option for me. I selected Dr Naficy not only because of reputation, but because he listened well. He performed a deep plane facelift, resurfaced the skin using a combination of procedures and added some fat transfer. Results substantially exceeded expectations. Symmetry is perfect! Even my dermatologist was "wowed" by the fine stitches and all the incisions which completely disappeared. I recommend his skill and expertise to my friends and anyone that asks.

If you experienced a negative outcome or postoperative complications, request your complete medical…read morerecord immediately. Then compare the record with your emails, texts, photographs, portal messages and your own recollection of what you reported. Were ALL of your complications and concerns documented? In my case, I discovered that significant concerns I repeatedly raised were not reflected in portions of my clinical record. If you believe your care warrants review, learn about the appropriate formal complaint channels. Depending on the issue, those may include the Washington Medical Commission, HHS Office for Civil Rights, Washington Attorney General, relevant professional/certification boards, and affiliated hospitals. You can also share your experience honestly on review platforms and patient communities. Healthcare accountability doesn't happen when patients are afraid to speak. Document everything. Preserve everything. Advocate for yourself. Ask questions. File legitimate complaints when warranted. And tell your story truthfully and with evidence. Being quiet helps nobody. Want help with your complaint letters? PM me-I will gladly help you.

My experience with this team has always been extraordinary. They care and are consistently…read moreavailable to help

The team at ProClub Medical Spa is outstanding. Bree is exceptional; knowledgeable, attentive, and…read morealways makes me feel cared for. Her IV therapies (especially the NAD and Brain Enhancer) consistently leave me feeling clear, focused, and recharged. Kayla is also fantastic incredibly knowledgeable and professional, with a warm, reassuring approach that makes every visit seamless. The front desk staff is always welcoming and efficient. They set the tone for the entire experience.

Shelly continues to be an amazing person to get lasered by 3 years later. She checks up every few…read moremonths and is extremely kind and I love talking to her, she is not only a genuine and kind human but cares to give the best results to her clients (and to make them feel comfortable and at ease). I have had amazing results from my Brazilian and underarm sessions (and I have very dark / coarse hair). It has been an absolute miracle for my ingrowns from when I used to shave often. I hope to continue to see Shelly for as long as I live nearby! You rock Shelly!!

Started seeing Shelly 2 years ago for laser hair removal & have had a great experience! She…read moreprovides reasonably priced packages that take place in a clean & welcoming environment with a friendly & knowledgeable practitioner who makes the experience as comfortable as possible (stress balls to squeeze, icing the areas between zaps). She is also great with responding promptly & about checking in to adjusting the frequency of appointments depending on where things are at with your hair growth as opposed to pushing a set schedule that may be less effective & lead to needing more sessions. I just finished the last of my sessions this week & am super happy with the results. As an esthetician myself (though not certified in laser, otherwise, I'd do my own!), I really appreciate all the little ways she makes the experience more comfortable & if I weren't leaving the area I would definitely continue to come to Skinnovate for my lasering needs!

I've been seeing Kelli for laser hair removal since 1/2020. I started with Brazilian and now am…read moreworking on lower legs (and will probably continue until I'm hairless from the neck down). I have very dark natural hair and have had great results. If you're shopping around for laser hair removal, STOP. See Kelli. It's quick, easy, painless, fairly priced, and 100% worth it. I was in the salon world for 10 years so I know the industry, all of my hairstylist friends see Kelli. It also helps that she's very personable and always has me laughing at our visits! Her website is excellent for booking & seeing the breakdowns of pricing too. (Impressive given that most spa places don't show pricing until you book an appointment). Kelli is the best!!!

I have been going to Ellis Esthetics for laser hair removal and my experience has been absolutely…read morewonderful. The procedure is painless in comparison to what I have had at other places. And really effective. Plus Elise is absolutely wonderful esthetician. She makes you comfortable and gives you honest recommendations for skin treatments and facials and doesn't push any unnecessary treatments .

I honestly don't even know where to start because I've been coming here for a long time and have…read moretried almost every new treatment/technology that comes through the door . At this point, I feel like I should have my own little chair with my name on it or maybe even have an assigned parking spot! JK! But there's a reason I keep coming back and it's so much more than the treatments themselves. I recently had Quantum RF and many Morpheus8 sessions on all body areas and I had such an amazing experience with Dr. Reyrao, Nurse Jahna and Master Aesthetician Adriana. Dr. Reyrao was absolutely incredible. She was so knowledgeable, patient and genuinely skilled at what she does. She took the time to explain things, answer my questions and make sure I understood what was happening rather than making me feel rushed or like just another appointment. And I ask a lot of questions! You can tell she really cares about her craft and more importantly, she cares about the person sitting in front of her or laying on the procedure table I should say! I felt completely comfortable putting myself in her hands. Her right hand woman, Nurse Jahna was also amazing. She was so helpful and accommodating, even when I had some last minute changes and she worked so seamlessly with Dr. Reyrao. You could genuinely see how well they work together. It didn't feel like separate people doing separate jobs. I was watching the whole time during the procedure and it felt like a team that was communicating and looking out for me the entire time. I felt very safe and very well cared for. And what really stood out to me was the care after care treatment. They actually called to check on me and make sure I was doing okay late in the evening! That might seem like a small thing but it really isn't. When you're doing treatments on your face/body, especially something more intensive, it means a lot to know that someone is still thinking about you after you leave. Master aesthetician, Adriana was also amazing. She was so attentive before, during and after the treatment. She was constantly checking in, making sure I was comfortable and making sure I was okay. And after the Morpheus treatment, she came in and made sure everything was taken care of properly. She is always paying attention to how I was feeling emotionally and physically too. She makes me feel safe, reassured and cared for as a whole person. She is clearly knowledgeable and skilled as well! Plus she's like a free therapist people! Come on! It can't get any better than that! She is precise and skilled with every treatment! And then there's Noemi. The QUEEN. I've been a long term customer here and I honestly think one of the biggest reasons I've stayed is because of her. Noemi has such a genuine heart. She is always thinking about the people who walk through her doors and how to make their experience better. I've tried so many of the treatments and newer technologies they've brought in over the years and I really appreciate that they're constantly looking for the newest and best technology rather than just buying something cheap and putting a fancy name on it. And trust me I notice. I've basically done every treatment/technology that comes through here at this point. But what makes this place different is that I have never felt like a number or like someone they're just trying to sell another package to. They treat me like an actual human being. They listen. They remember things. They care about how I'm doing. And there's a genuine level of trust that has been built over time. Noemi, I hope you know how much that means. You've created an environment where people can come in wanting to look better, but they also leave feeling cared for, reassured and valued. That says so much about the kind of person you are and the culture you've created around you.I can't say the same for other MedSpas that I've visited. And I think that's why even after trying so many different treatments, I keep coming back. It's not just about the technology. It's the people. . Five stars is honestly not enough!

STAY FAR AWAY FROM THIS PLACE. Not sure who the owner had to bribe but they were able to somehow…read moredelete my original review plus the photo that proved my point. That alone is a red flag. Who knows how many 1 star reviews they've managed to delete so far. Don't worry, I've saved everything and will repost (below). Reporting to BBB next. They don't deserve whatever rating they currently have although, at this point who knows if people are just bribing left and right. Nothing is real or reliable anymore. This platform is meant for customers to give their honest feedback (good and bad) to help businesses like yourself to improve and be successful. If you don't allow your customers to do that fairly, it defeats the whole purpose and you shouldn't even be a running a business. _____________________________________ Original review: DO NOT STEP FOOT IN THIS PLACE UNLESS YOU WANT TO GET MANIPULATED, MISLED, AND MILKED FOR MONEY. This business thrives on luring people in through Groupon and then squeezing every last dollar out of them with false promises and flat-out lies. And since the owner decided to respond with their usual scripted nonsense, here's the truth: My "positive review" was NOT REAL. I posted it because your staff literally dangled a discount: "Leave us a review, show proof, and get 50% off your next series of treatments." That's not voluntary -- that's incentivizing fake reviews, and I have the email screenshots from your employee to prove it. So spare me the "we never offer discounts in exchange for reviews" lie. It's insulting. I dropped at least $2,000 at this joke of an establishment, and for what? Absolutely nothing. You even admitted that BodyFX requires multiple sessions and results vary -- so why on earth were you encouraging reviews after ONE treatment? Because you WANT people to post premature, misleading reviews to boost your ratings. That's the game you play. If you truly ran an honest business, you wouldn't need to bribe people for reviews and then deny it when called out. The fact that you're scrambling to defend yourself instead of addressing your shady practices says everything. I'll be reporting this to the BBB next -- and trust me, I'm not the only one who's had this experience. My only regret - not posting this review sooner. If you're considering giving this place your money: DON'T. You've been warned. ______________________________________ Response to owner's comment: Stop blaming it on 1 former employee because it was multiple employees. And there's no way you as the owner of the company wasn't aware of these discounts happening when multiple employees were pushing for them. The idea came from somewhere - most likely YOU. Whatever your excuse is, it's a poor reflection of your management and as a business owner. Also, feel free to remove all of the 5 star reviews from the time this "problematic" employer was there and see what you have left.