While I will admit there are things that need improving. The 50 bus failed to pick my husband up on…read morea rainy day and a 20 bus once went right by us in Cary Town this Transit System is pretty good when you consider what my husband and I dealt with back in our home state of New Jersey. New Jersey Transit buses arrive late or not at all. Some drivers see a green light and refuse to pick up passengers. I once dealt with a driver who almost closed the front door in my chest while I was boarding. Passengers have to climb three steep steps when boarding. Some drivers close the back door when people are disembarking and pull away before you can find a seat. The buses are often dirty and reek of wacky weed. Drivers make passengers switch buses and barely acknowledge passengers. Here the buses are free!! There are no steps just a flat surface to walk across when you board. Drivers wait for passengers to find a seat before pulling away. Buses are rarely crowded and standing room only is all but non existent. On New Jersey Transit buses standing room only is often the order of the day. For the most part buses are clean and drivers are friendly and will talk to you. If you say Good morning they say it back. If you say Have a good day when you disembark they will say You too Mam You too Sir. Most drivers will show your stop iif you don't know where it is especially if you tell them you're new in town as my Steve and I are. Once a pulse bus driver saw that my husband and I were at the wrong stop. She stopped the bus got off and waited for us to board. It's the difference between night and day.

If I could give this place a 0 stars for being so shitty I would. THIS IS THE WORST DRIVING COMPANY…read moreON THIS PLANET Thats all that needs to be said I have been helping a gentleman try to get to his location since 11am we called 8 times and had the shittiest dispatchers with the shittiest attitudes give us the fucking run around cause they dont like the fact that I had to call multiple times to have them come pick him up. I am at a place of business all I was doing was trying to help him get to his DESTINATION... i see link drive up all and down these roads and the excuse over and over again was "we will call another vehicle" and the MAM! MAM! MAM! yelling over the phone wasnt necessary BRYAN and KAREN ALL I HAVE TO SAY IS FUCK YOU SIR SIR SIR!!!!!

Nice venue for annual RVATech Awards Gala. Food and service was good. Looking forward to next yearread more

Straightforward train station with some cool architectural highlights and a very nice Virginia…read moretourism desk with lots of resources and information. While I was waiting for my train, there was a wedding happening and I could definitely see how this could be a very cool event space.

Rainbow Taxi was my hero today! My car broke down and I had no way to get home. My driver was…read moreexcellenT! on time, professional, very friendly. Great communication too. He called when he was on his way and again when he arrived. Highly recommended!!

I needed to get back from the bus station really late at night, and these guys knew exactly where…read moreto pick me up and were super quick and efficient. The driver, A.G., was really friendly, knew exactly where he was going, and drove very safely. I felt very safe/comfortable the whole time and will definitely use them again next time I need a late-night ride!

I wish I could leave more than five stars here…read more Simply put - outstanding shuttle service and phenomenal little company. Kurt and his team were incredibly friendly and professional, and the quick pickups and drop offs were some of the best I've ever seen, beating out shuttle services I've experienced at 5-star resorts across the world. Not only is the service quick, the drivers are just solid, friendly people. It's amazing what a difference a personable driver makes in an otherwise routine experience. A truly great business!

BEST transportation service in the city!!! My family and I were staying at Kings Mill Resort and…read moregoing to Colonial Williamsburg and Busch Gardens. We had both Grandmothers, in scooters, and three children with us. Our driver, Kurt, made us feel so welcomed, and was so patient with us as we were getting on and off the bus. He made sure to drive us to all our locations, and gave us a guided tour along the way! Kurt also told us the local dining spots to eat at, and not one disappointed!!! When we had a bad time at Busch Gardens, Kurt told us to go to Jamestown, and we had the best time there! Meeting Kurt was the best thing to happen to my family on our vacation! It was because of him we really got to experience all Colonial Williamsburg had to offer!

NOT a good experience at all. First, the company lost the reservation I made one month in advance…read more I had to re-book my trip one day before my appointment. The driver wanted to come a half hour earlier than scheduled (I said No because I wasn't ready); then went to the wrong house and was late; and he did not stay at the medical facility during my procedure, as required. To top it all off, the billing department charged me for an extra hour of waiting time, and has refused to return any of my 4 phone calls to rectify the problem. You have been warned!!

I had a great experience with this company best transit company i have used amazing customer…read moreservice definitively an amazing wonderful service and company

I love train travel and this station is inside a historic train station in downtown Richmond. A…read morefree bus line is literally just outside that takes you throughout the city. The space is renovated with nice lounge areas, restrooms, vending machines, and a visitors center.

Amtrak sucks and trains are never on time. Min 20-30 min delay every single day. They don't care…read moreabout customer's time. Wifi is hit or miss on the train and network is choppy. Train delays are due to stupid reasons and Amtrak cannot do anything about it. Tracks are owned by CSX and they have to follow their orders. Passengers are given lowest priority. Amtrak sucks and I would not recommend traveling by Amtrak. Use any other mode if possible.

This isn't my preferred method of transportation however it's cheap and gets me where I need to go…read more The station itself is essentially a large room with a central seating area and many side doors where people meet their busses. A ticket and information counter with a slow and long line can be found at the farthest end of the room. It's easy to navigate and see where everything is from anywhere in the facility. The waiting area has the cleanliness of a public restroom The bathrooms aren't the cleanest but they're tolerable (I don't cringe with horror when I open every stall door). They're usually on time and I haven't had any major issues with my tickets besides weather related delays. It's a pretty average greyhound station!

This was, without a doubt, the worst travel experience I've ever had!…read more My 77 year old mother and I booked Greyhound/FlixBus, and I even paid extra to reserve seats together. Our bus never arrived, yet the app continued to show it was on time. We received no notification, and there were no employees available to help. After spending hours trying to reach customer service, we learned we'd be stranded for over 8 hours. The problems continued throughout the trip. We missed our connection because of Greyhound's delays, customer service was unhelpful, and our replacement tickets no longer allowed my elderly mother and me to sit together despite paying for reserved seating. Multiple passengers were assigned the same seat numbers, creating confusion and frustration. The Richmond station was dirty, with rats running around the waiting area. On the bus, passengers openly smoked marijuana, the electrical outlets didn't work, and baggage loading was chaotic. To make matters worse, metal hardware protruding from my seat caused me hours of back pain before I realized what was digging into me. What should have been a straightforward trip turned into an exhausting ordeal filled with delays, poor communication, unsafe conditions, and terrible customer service. I understand delays happen, but the complete lack of communication, organization, and concern for passenger especially elderly traveler is unacceptable. I will never travel with Greyhound again and cannot recommend them!!

I keep receiving bills for tolls unpaid when I have an EZPASS and have proof that I was charged by…read moreEZPASS already. Have called repeatedly and was told they never received my dispute form in the mail. So then emailed them with proof and never heard back about a resolution. They keep sending me Bills for payment. They need to work with EZPASS directly as to any issues with Pay by Plate not communicating properly with EZPASS. This borders on harassment. I never remove my EZPASS and go through the tolls many, many times a week. This Pay by Plate system has obvious bugs and they are not helpful via phone and will not communicate back about resolving these issues. They only send bill upon bill all the while compounding late fees.

In a disgusting form! To pay the toll in full out of pocket from the public is due upon traveling…read morethe roads as required but when the public's money isn't registered with the toll it is then rejected at the bottom underneath the basket which is not property of RMA or any other toll for that matter it is money that belongs to the public and the individual who put it in the basket that it was rejected and denied for payment that is entitled back to the customer immediately to put a lock and show such disgusting greed on the rejected money slot is the biggest form of theft and why charges haven't been impressed against them I have no understanding or concept of this! Furthermore for the few remaining toll booth that do have the rejected slots not only are the employees disgustingly rude and almost argumentative in a very unprofessional abusive type manner for themselves to only reach down and grab the change that again is not belong to RMA but to the public and the individual to which the money is being returned nce the return change slot AKA rejected money and itself is explanation that money does not belong to RMA so in addit to paying the toll they're stealing the money that isn't registered towards the paymnt to satisfy the amount is 100% the customer traveling through it God forbid you had the unfortunate event of encountering the toll booth attendant t when you think the money being rejected we'll go to Great lengths to verbally attack you become almost irate with the intent to prevent you from taking what belongs to you back only today themselves reach down pick it up out of there off the floor the ground the rejected slot and put it into their pockets this is absolutely the most fun ethical staff especially the Forest Hill at night and crime with the lock preventing the public from being able to retrieve what is rightfully theirs that I've ever witnessed from a business in any way shape or form everyone should be entitled to some type of refund due to this lock on the Publix money! Shame on this company for being able to get away with this in shame on no one pursuing making this an ethical transaction that has completely become a shame of greed at its finest from every aspect of this company. This used to be an upstanding company who only higher and allow nothing less than professional and absolute ethical practices they prided themselves on their employees I don't know what's happened but there's many things that need to be absolutely addressed and one being the theft from the customers who drive through their daily!

Excellent transportation service! Friendly, on-time and very accommodating. I definitely…read morerecommend Gsport Transportation for your transportation needs.

From the owner: We offer private and public transportation services and needs. To schedule your next tri call us.read more