1. Richmond Metro Authority

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Richmond, VA

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Richmond Metro Authority

1.0 (2 reviews)

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3 months ago

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GRTC Transit System - Pulse stop

GRTC Transit System

2.1(14 reviews)
3.2 mi•Belt Center

While I will admit there are things that need improving. The 50 bus failed to pick my husband up on…read morea rainy day and a 20 bus once went right by us in Cary Town this Transit System is pretty good when you consider what my husband and I dealt with back in our home state of New Jersey. New Jersey Transit buses arrive late or not at all. Some drivers see a green light and refuse to pick up passengers. I once dealt with a driver who almost closed the front door in my chest while I was boarding. Passengers have to climb three steep steps when boarding. Some drivers close the back door when people are disembarking and pull away before you can find a seat. The buses are often dirty and reek of wacky weed. Drivers make passengers switch buses and barely acknowledge passengers. Here the buses are free!! There are no steps just a flat surface to walk across when you board. Drivers wait for passengers to find a seat before pulling away. Buses are rarely crowded and standing room only is all but non existent. On New Jersey Transit buses standing room only is often the order of the day. For the most part buses are clean and drivers are friendly and will talk to you. If you say Good morning they say it back. If you say Have a good day when you disembark they will say You too Mam You too Sir. Most drivers will show your stop iif you don't know where it is especially if you tell them you're new in town as my Steve and I are. Once a pulse bus driver saw that my husband and I were at the wrong stop. She stopped the bus got off and waited for us to board. It's the difference between night and day.

If I could give this place a 0 stars for being so shitty I would. THIS IS THE WORST DRIVING COMPANY…read moreON THIS PLANET Thats all that needs to be said I have been helping a gentleman try to get to his location since 11am we called 8 times and had the shittiest dispatchers with the shittiest attitudes give us the fucking run around cause they dont like the fact that I had to call multiple times to have them come pick him up. I am at a place of business all I was doing was trying to help him get to his DESTINATION... i see link drive up all and down these roads and the excuse over and over again was "we will call another vehicle" and the MAM! MAM! MAM! yelling over the phone wasnt necessary BRYAN and KAREN ALL I HAVE TO SAY IS FUCK YOU SIR SIR SIR!!!!!

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GRTC Transit System - This is why we late on the 2A everyday. They don't need to be driving a bus that is over an hour late every Tuesday u see they don't care

This is why we late on the 2A everyday. They don't need to be driving a bus that is over an hour late every Tuesday u see they don't care

GRTC Transit System - This is why we be late for the 2A

This is why we be late for the 2A

GRTC Transit System - The Pulse

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The Pulse

Greyhound Bus Lines - First bus stop with rats and nobody around to help.

Greyhound Bus Lines

1.5(142 reviews)
2.9 mi•The Diamond

This isn't my preferred method of transportation however it's cheap and gets me where I need to go…read more The station itself is essentially a large room with a central seating area and many side doors where people meet their busses. A ticket and information counter with a slow and long line can be found at the farthest end of the room. It's easy to navigate and see where everything is from anywhere in the facility. The waiting area has the cleanliness of a public restroom The bathrooms aren't the cleanest but they're tolerable (I don't cringe with horror when I open every stall door). They're usually on time and I haven't had any major issues with my tickets besides weather related delays. It's a pretty average greyhound station!

This was, without a doubt, the worst travel experience I've ever had!…read more My 77 year old mother and I booked Greyhound/FlixBus, and I even paid extra to reserve seats together. Our bus never arrived, yet the app continued to show it was on time. We received no notification, and there were no employees available to help. After spending hours trying to reach customer service, we learned we'd be stranded for over 8 hours. The problems continued throughout the trip. We missed our connection because of Greyhound's delays, customer service was unhelpful, and our replacement tickets no longer allowed my elderly mother and me to sit together despite paying for reserved seating. Multiple passengers were assigned the same seat numbers, creating confusion and frustration. The Richmond station was dirty, with rats running around the waiting area. On the bus, passengers openly smoked marijuana, the electrical outlets didn't work, and baggage loading was chaotic. To make matters worse, metal hardware protruding from my seat caused me hours of back pain before I realized what was digging into me. What should have been a straightforward trip turned into an exhausting ordeal filled with delays, poor communication, unsafe conditions, and terrible customer service. I understand delays happen, but the complete lack of communication, organization, and concern for passenger especially elderly traveler is unacceptable. I will never travel with Greyhound again and cannot recommend them!!

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Greyhound Bus Lines - Bio hazard dirty!

Bio hazard dirty!

Greyhound Bus Lines - Imagine trying to deal with children in this environment. Germs central

Imagine trying to deal with children in this environment. Germs central

Greyhound Bus Lines - The floor at Richmond bus station

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The floor at Richmond bus station

Tangier Transportation Service - Mercedes Maybach

Tangier Transportation Service

5.0(18 reviews)
48.1 mi

It is with profound appreciation that I post this review to express my sincere thanks and gratitude…read moreto Khalil and Reda who I found to be the most professional and courteous souls in the transportation industry. While I've hired other agencies in the past, Tangier Transportation certainly raised the bar. And, as a grumpy, aging geezer, I am not easily impressed. My lifelong buddy, whose daughter is my God-Daughter, chose Tangier for transportation to and from a hotel and her wedding venue nearby in Rixeyville, VA. He did the research before he chose Tangier and, as I demanded to cover the cost for this service, I did additional research. OK. So online, Tangier seemed to be a good bet. I could NOT have been more pleased. My conversations with Khalil both before and after the event were, believe it, enjoyable. He is easy to work with and most attentive to the needs of his clients. His "day after" call to make certain everything was to our liking was not surprising given my previous conversations with him. I will ever recall Khalil mentioning how Tangier drivers do not show up "on time". They show up well ahead of time to ease the jitters that always come when hiring such a service. Well .... Our driver, Reda, arrived to the hotel well before the clock started ticking. And was he a delight! Polished and professional, he attended to every variant we introduced into our scheduled runs to/from the event. The 28 passenger shuttle he piloted appeared to be brand new! For sure, Reda represented the perfect "face" of this organization. And I shall never forget that smile! Ever. Finally, and I must say this, Tangier has a really good thing going here and I will ever remember them for future transportation needs. And you should, too. You will not be disappointed. Benjamin B. Stafford, Va

Excellent! Professional and courteous. Arrived on time coming and going. Comfortable seating…read more Excellent!

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Tangier Transportation Service - Mercedes S class

Mercedes S class

Tangier Transportation Service - Owner/president of Tangier Transportation Service llc.

Owner/president of Tangier Transportation Service llc.

Tangier Transportation Service

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Richmond Metro Authority - publictransport - Updated October 2026

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