Warning!! Going to be a lengthy review coming up...
I first visited here with my niece to get a pedicure for her and myself. At first I was impressed because they used hot stones during the pedicure, something I have never had from just a 'basic' pedicure. I asked for french tip on my toes and then acrylic overlay on my big toe, as I always get when I get pedicures. The lady doing my pedicure asked another lady to do the acrylic for me and the lady refused. This is something I HATE when I go to a salon, is when they refuse to do a service you ASK for. No other salon has refused to do the acrylic on my big toe. I get it because I want the square shape, and with how my toenails grow, is not possible with my toenails. The lady said the acrylic is not needed and it is "not healthy". Like I said, every other salon I have been to has done this for me without any questions asked. She absolutely refused to do this and just kept saying I "didn't need it". I just ended up saying okay so I wouldn't cause an argument with her. The lady doing my pedicure did not take all of the acrylic off of my toe that I originally had on, though, and last night it was lifting and snagged on something, causing my toenail to rip off. Now my toenail looks worse than it did before. I looked at my toes and I noticed they didn't even go under my toenail during the pedicure and I still had stuff under my toenails... nasty.
On the other hand, I re-visited this shop to get my nails done (before noticing the whole toenail situation). I noticed they aren't very clean. A good nail shop does not reuse certain materials and I noticed this shop does. I wanted an acrylic full set with gel polish and of course, I was asked if I want SNS. NO! I want exactly what I said I wanted. Anyway, I get my nails done and I pay and go out to my car. I start to look at my nails in the natural light and really pay attention to them and I noticed they were very chunky and not even at all. Every one of my nails were different shapes and sizes. Usually I'll just deal with it but this time it was way too bad for me to keep the nails. I walked back into the shop and asked to get the nails removed. I showed how they were different shapes and sizes and they insisted to just "fix them". I get my nails done enough to know there was no fixing them. I said no, I would like them to be removed. They started to remove them and the older lady came and sat down to help me and she started saying how good the girl that done my nails was and asked why I didn't like them. I again had to explain they were different sizes and shapes. Originally, they said they would give me a $20 refund. When my nails were almost taken off, they brought me a $20 gift card instead. I paid a total of $53 for my service. A $20 gift card is nothing considering I got the nails completely removed and I feel like it was known that I would not be coming back to their salon. If I was offered a $20 refund, I should receive a refund and not a gift card.
To sum it up, this salon is horrible for not giving their customers what they ask for. I go to a salon for the services I ask for, and a salon has never actually refused and argued with me about getting a service done. I have never seen a salon reuse as many products as this one does. If you didn't know--salon's are supposed to disinfect and replace certain products every customer. The pedicure tools weren't in the blue package like they usually are at other salons, so I am unaware if they actually disinfect them or not. Buffing tips for the drills should be new with each client and the ones they used were not new. Monomer should also be replaced every client, as it provides a clean application if the monomer is new. This monomer is just reused monomer just sitting in a big container. There are just so many health concerns at this salon. Like I said, I have gotten my nails done enough to know what to actually look out for.
The photos attached are of my nails and how bad they looked. You can see the difference in length and shaping. There was no "fixing" them. read more