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    Novel Ice Cream

    4.8 (243 reviews)
    Open 12:00 pm - 12:00 am (Next day)
    Updated 1 month ago

    Novel Ice Cream Ice Cream & Frozen Yogurt Photos

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    Recommended Reviews - Novel Ice Cream

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    Outside
    Veronica N.

    We stopped by here to grab some ice cream because we had seen something about a ice cream doughnut sandwich. I got the crunchy caramel toffee, ice cream and chocolate. All the ice cream was delicious. We also got Tres leches in the doughnut, it was a bit too sweet for my taste. Overall, it was pretty good stuff. The service was quick and friendly and we loved sitting right outside on the patio while watching the pigeons and birds.

    Mocha Peppermint deliciousness.
    Dave S.

    Out looking for a treat after some ice skating in Mesa! A few blocks away is Novel Ice Cream. It's something special for sure. Two handfuls of flavors to choose from. I chose Mocha Peppermint...delicious. One block from downtown Mesa not far from anything if you're looking for something sweet. After we finished our ice creams someone mentioned they also have donuts filled ice cream sandwiches...ahhhh! Next time for sure. Last words... special.

    Downtown Mesa Novel entrance
    Rachael A.

    Ice cream! Donuts! Drinks! Great customer service! What's not to LOVE at Novel! Always a great time picking up a sweet treat at Novel Ice Cream in downtown Mesa. Bonus points that they are open late (midnight or 1am most nights). They serve 8 daily flavors and have 4 daily rotating flavors created in small batches so it's always fresh. You can choose cup, cone or Dough Melt which is a donut ice cream sandwich! Delicious! It's in a cute greenery covered alley with a few other shops as well. There are a few spots to sit and enjoy every wonderful bite.

    Single scoop butter pecan
    Rachel B.

    Delicious and shockingly inexpensive! Even the location was quaint and unique! My eating companions and I enjoyed: single scoops of: chocolate, butter pecan, Cookie Monster, raspberry sorbet, and vanilla. Everyone loved their ice cream! I highly recommend the butter pecan it was nutty and so good!!!

    Dough melt with strawberry ice cream and chocolate
    Paige G.

    So cute, been wanting to go here forever. Have to try the dough melt if you go. Hidden away down an alley but worth it.

    The "attempt to improve" that was really just the starting attempt to mouth off about how offended they are that I had a bad experience
    Kevin L.

    After speaking with the owner Shawn after he reached out to me about my 3 star review, I've updated my review to one star. His defensive attitude shows my rushed, snobby experience was a reflection of leadership rather than an isolated incident. I entertained the text just to see what I could help with. Not expecting any refunds or an invite back because it wasnt just the service that I didn't like. The ice cream was underwhelming and "not worth the calories". I had no intention of returning unless there was a fundamental change in their recipe. The ice cream is bland and tastes of eating pure butterfat. Even a doughnut sandwich could not redeem the ice cream. I stand by my statement that you would be better off at Churn, Salt and Straw, or Handel's. Very disappointing experience, flavor, and ownership. His response to this publicly is further reflection. I refused to engage because he led off defensive. That is not how to treat a customer. His assertion that I have been misleading is appalling. It's mid ice cream. I implore customers to stay away or meet the same treatment on display. Serve the community at the highest level. This isn't the highest. I will add another screenshot of him asking for a phone call. I rejected the phone call because i could tell there was defensiveness from the beginning and he proved me right

    Butter pecan
    Leanne M.

    Love love ice cream. This is literally a tiny hole in the wall shop. One tiny table outside to sit, but sitting on the street The chocolate ice cream was rich and a nice chocolate taste. It was not bitter What surprised me was the lemon bar ice cream. In the past I have found lemon ice cream to have a slightly curdled aftertaste this one did not. The lemon was light and refreshing The butter pecan was DELICIOUS. There was a good sprinkling of pecans.

    Shu Huan Y.

    Always a good time here with people. Tried a couple samples. I wondered if the Cookie Monster is natural dye or not, cause I'm not a fan of artificial dyes. Seeing that it transfers I don't think it is. Their bourbon Carmel is always great and pb was tasty as well!

    Kristen L.

    They have eight Staple Ice Cream flavors: Bourbon Toffee Caramel Crunch Cookie Monster Madagascar Vanilla Chocolate Straight Up Strawberry Butter Pecan Honey Lavender PB Wasted They have some rotated flavors - Rotated Ice Creams (2) Rotated Sorbets (Dairy + GF) (2) The Bourbon Toffee Caramel Crunch is their best seller. I thought it had a good toffee and caramel flavor. The flavor wasn't weak here. With that, you know they have good ice cream. The honey lavender has a strong lavender flavor. Those who like floral flavors will like this one. The Thai ice tea flavor was good too, but there was something crunchy in it like an eggshell. I wasn't sure what it was. Otherwise, it had a nice strong flavor. Atmosphere - They hand you the ice cream out of a window. You order at a window. This all takes place in an alley. The weather could be hot, cold, just right, rainy, windy or sunny. It was getting busy in the alley. There was one table in the alley. Outside of the alley there were a couple of benches. Service - There were about three employees at the time. The service here was fairly quick. Order and pay at the window. Self seating only outside if you can find a spot. Parking - Surface parking lot. No parking meter or parking structures. Would be nice if there was a nearby parking structures or if there was covered parking with solar panels or trees. Unique - No seating. Is literally in an alley. Nice hole in the wall place. In the evenings I think it would be pretty there. Did not see a health rating on Yelp.

    Christine D.

    A very cute and convenient ice cream parlor. I love the concept of ordering from a window, which makes the whole process of ordering and paying very efficient. They are great with encouraging samples, and I suggest taking advantage because they have so many tasty flavors! We settled on the Cookie Monster Dough Melt and a scoop of the Straight Up Strawberry, and they were both soooo full refreshing. The workers here were also very friendly, which is always a plus for me.

    Cookie Monster
    Jennifer P.

    We'd heard great things but weren't sure what to expect. We tried the Cookie Monster, as recommended by the staff. The donut was warm, soft, and absolutely delicious, and pairing it with the ice cream was chef's kiss. We savored every bite of this sweet indulgence. Plus, there's a charming little bookshop right next door, which made the visit even better! Highly recommend.

    Nicole S.

    Kid approved, adult approved with vegan options as well. I was expecting it to be so hard to find based on reviews but it was quite simple. Flavors were very good. Order at the window and sit outside. Prices are very fair and I always appreciate a kids size scoop option.

    Sophie K.

    Finally got to try Novel Ice Cream! The place is super cute, i felt like i was by the Harry Potter street or something. Got to try their chocolate ice cream with chocolate sauce, and in terms of the ice cream, it was actually ok. I think places like Jenni's have more rich ice cream, but everyone has different preference!

    Cookie Monster and pecan pie

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    Shawn A.

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    11 months ago

    Delicious honey lavender ice cream. Quick service. Ambiance and marketing is on point!

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    Page 3 of 7

    Ask the Community - Novel Ice Cream

    My friend uses a walker. can I drop her off nearby and find handicapped parking?

    Absolutely. There is open parking all around our locations :)

    Does it have indoor seating, if so, how many seats? I was thinking of bring 8 to 10 people there

    This place and a couple of the places within the cute downtown area only have outdoor street level seating. You could have 8-10 people there although it depends if there's enough spots on the benches. There are cute garden lights for the outdoor… Read more

    Don’t See Your Question? Ask Away!

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    Handel's Homemade Ice Cream - Lemon bar on top, oooh dough (vanilla with cookie dough and Oreos) on bottom

    Handel's Homemade Ice Cream

    3.9(396 reviews)
    5.8 mi
    $$

    Whilst updating a title at DMV one of the agents recommended Handel's. Never slow to check out a…read morepurveyor of ice cream she-who-must-be-obeyed and I beat a hasty trail to Handel's. The staff were very friendly and definitely on top of their game. My partner ordered a chocolate peanut butter ripple malted shake and was mightily impressed. I ordered a scoop of Banana cream pie and chocoholic chunk in a cup. I was richly rewarded by both flavors. We cannot wait to return to taste other flavors amongst the long list of ice creams on offer. We're simply in the queue amongst the many locals who've long been privy to this little slice of ice cream Valhalla.

    First timers to Handel's Ice Cream…read more Kinda still steady business when we arrived shortly after 9 PM. They have full menu choices throughout the store & a QR Code available too! Definitely was wanting ice cream. Many yummy flavors to choose from. They have several sugar cones & waffle cone sizes. Did a medium chocolate & peanut dipped waffle cone with Butter Pecan & Cookie Dough. Delicious, creamy, smooth & velvety. Lots of chunks of pecan & cookie dough throughout as well. Making fresh hand made ice cream daily! Tons of options from milk shakes, banana splits, sundaes, brownie sundaes, hurricanes, ice cream sandwiches, Handel pops, frozen dipped bananas to "of course" their ice cream! They rotate daily flavors to feature local favorites & seasonal specialties year round. The history & story of this business started back in 1945. Can just see Mrs. Handel's at her husband's gas station window selling her ice cream with fresh strawberries from her garden. Ohio born business that's expanded to over 175 locations in 20 states should say something about growth in churning & not changing the recipe of quality homemade goodness. Note-Handel's has a secret menu. Can vary by location, but if you google their website; check to see what specific off-menu items they are promoting! Offer Pint Perks & Deals plus sorbets & gluten free sorbets. *In response to the business owner: I stated varies by location & mentioned to google it (as you may want to as well). It does exist, so whether it's a new trend or its locations creating their own signature blends-it's definitely out there! Instagram features a few also..* Only downside: Nearly almost $20 for two medium waffle cones. Get that they stack it generously, but that's steep! Ice cream can melt quick, so get a lot of napkins & you gotta eat it fast. Not much seating outside and non indoors. Saw many LARGE active cockroaches on the concrete around ALL of the retail businesses. *In response to the business owner that went from 4 to 3 stars. We were having our ice cream on one of the very "few" outdoor business benches & clearly know what we saw/experienced while trying to enjoy our ice cream cones! Could be a possibility about the "creatures" you spoke of (that generally migrate around aquatic areas). However, they would have been mixed in with the crickets & yes many different sized cockroaches too! I do not appreciate the dismissive reply & with that- we will not be returning to this location.

    Photos
    Handel's Homemade Ice Cream - Outside View

    Outside View

    Handel's Homemade Ice Cream
    Handel's Homemade Ice Cream - Cookie Monster and butter pecan on a sugared cone

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    Cookie Monster and butter pecan on a sugared cone

    Yogurtini - Baked goods

    Yogurtini

    3.7(23 reviews)
    6.9 mi

    I ordered to-go via Uber. I ordered three apples. They didn't have one of my three in stock and…read morethey immediately called me to resolve the situation. They were friendly! I got the Apple with nuts, apple with mini M&Ms, and the apple with cookies and cream. I gave these as a birthday present so I didn't eat them myself. But they looked beautiful and the birthday girl was very impressed. The order was ready for me to pick up. The server was friendly when I walked in to pick up. It was a great experience.

    We have been seeing this place well driving by and finally decided to give it a try!…read more We found out they have great Chocolate covered strawberries so We went in for the Rocky Mountain Chocolate! As we walked in, we noticed it's a nice large open space very bright in there. The decor is cute and calming! The girl that was at the Front did not greet us. She was on her phone. I had to go ask her for samples she handed them to me, but didn't ask if it was our first time there if we needed any help or anything, we tried some of the yogurt samples, but ultimately we ended up getting some chocolate covered strawberries, the pecan clusters, and the peppermint bark chocolate bar! As I was taking pictures, the girl was still on her phone! We did interrupt her by asking her for the strawberries and the other stuff. She was just very quiet, not very friendly, which is OK I guess for a young teenage girl. The other girl came out of the back and that's when the one that was originally up there was a little bit more chatty with her coworker. The other one was way more friendly because as more customers walked in she greeted them, gave them samples. She was just a lot more friendly than the first original girl that was standing up there! But as I said, we went in for the delicious chocolate covered strawberries, and we will definitely be back there again!

    Photos
    Yogurtini
    Yogurtini - Salted Carmel Corn Mixed with Cake Batter delight? Does NOT taste like crème brûlée

    Salted Carmel Corn Mixed with Cake Batter delight? Does NOT taste like crème brûlée

    Yogurtini

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    Novel Ice Cream - icecream - Updated May 2026

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