Cancel

    Open app

    Search

    Novel Ice Cream

    4.8 (242 reviews)
    Open 12:00 pm - 10:00 PM
    Updated 1 month ago

    Novel Ice Cream Photos

    You might also consider

    Recommended Reviews - Novel Ice Cream

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Outside
    Veronica N.

    We stopped by here to grab some ice cream because we had seen something about a ice cream doughnut sandwich. I got the crunchy caramel toffee, ice cream and chocolate. All the ice cream was delicious. We also got Tres leches in the doughnut, it was a bit too sweet for my taste. Overall, it was pretty good stuff. The service was quick and friendly and we loved sitting right outside on the patio while watching the pigeons and birds.

    Mocha Peppermint deliciousness.
    Dave S.

    Out looking for a treat after some ice skating in Mesa! A few blocks away is Novel Ice Cream. It's something special for sure. Two handfuls of flavors to choose from. I chose Mocha Peppermint...delicious. One block from downtown Mesa not far from anything if you're looking for something sweet. After we finished our ice creams someone mentioned they also have donuts filled ice cream sandwiches...ahhhh! Next time for sure. Last words... special.

    Downtown Mesa Novel entrance
    Rachael A.

    Ice cream! Donuts! Drinks! Great customer service! What's not to LOVE at Novel! Always a great time picking up a sweet treat at Novel Ice Cream in downtown Mesa. Bonus points that they are open late (midnight or 1am most nights). They serve 8 daily flavors and have 4 daily rotating flavors created in small batches so it's always fresh. You can choose cup, cone or Dough Melt which is a donut ice cream sandwich! Delicious! It's in a cute greenery covered alley with a few other shops as well. There are a few spots to sit and enjoy every wonderful bite.

    Dough melt with strawberry ice cream and chocolate
    Paige G.

    So cute, been wanting to go here forever. Have to try the dough melt if you go. Hidden away down an alley but worth it.

    Single scoop butter pecan
    Rachel B.

    Delicious and shockingly inexpensive! Even the location was quaint and unique! My eating companions and I enjoyed: single scoops of: chocolate, butter pecan, Cookie Monster, raspberry sorbet, and vanilla. Everyone loved their ice cream! I highly recommend the butter pecan it was nutty and so good!!!

    The "attempt to improve" that was really just the starting attempt to mouth off about how offended they are that I had a bad experience
    Kevin L.

    After speaking with the owner Shawn after he reached out to me about my 3 star review, I've updated my review to one star. His defensive attitude shows my rushed, snobby experience was a reflection of leadership rather than an isolated incident. I entertained the text just to see what I could help with. Not expecting any refunds or an invite back because it wasnt just the service that I didn't like. The ice cream was underwhelming and "not worth the calories". I had no intention of returning unless there was a fundamental change in their recipe. The ice cream is bland and tastes of eating pure butterfat. Even a doughnut sandwich could not redeem the ice cream. I stand by my statement that you would be better off at Churn, Salt and Straw, or Handel's. Very disappointing experience, flavor, and ownership. His response to this publicly is further reflection. I refused to engage because he led off defensive. That is not how to treat a customer. His assertion that I have been misleading is appalling. It's mid ice cream. I implore customers to stay away or meet the same treatment on display. Serve the community at the highest level. This isn't the highest. I will add another screenshot of him asking for a phone call. I rejected the phone call because i could tell there was defensiveness from the beginning and he proved me right

    Shu Huan Y.

    Always a good time here with people. Tried a couple samples. I wondered if the Cookie Monster is natural dye or not, cause I'm not a fan of artificial dyes. Seeing that it transfers I don't think it is. Their bourbon Carmel is always great and pb was tasty as well!

    Butter pecan
    Leanne M.

    Love love ice cream. This is literally a tiny hole in the wall shop. One tiny table outside to sit, but sitting on the street The chocolate ice cream was rich and a nice chocolate taste. It was not bitter What surprised me was the lemon bar ice cream. In the past I have found lemon ice cream to have a slightly curdled aftertaste this one did not. The lemon was light and refreshing The butter pecan was DELICIOUS. There was a good sprinkling of pecans.

    Kristen L.

    They have eight Staple Ice Cream flavors: Bourbon Toffee Caramel Crunch Cookie Monster Madagascar Vanilla Chocolate Straight Up Strawberry Butter Pecan Honey Lavender PB Wasted They have some rotated flavors - Rotated Ice Creams (2) Rotated Sorbets (Dairy + GF) (2) The Bourbon Toffee Caramel Crunch is their best seller. I thought it had a good toffee and caramel flavor. The flavor wasn't weak here. With that, you know they have good ice cream. The honey lavender has a strong lavender flavor. Those who like floral flavors will like this one. The Thai ice tea flavor was good too, but there was something crunchy in it like an eggshell. I wasn't sure what it was. Otherwise, it had a nice strong flavor. Atmosphere - They hand you the ice cream out of a window. You order at a window. This all takes place in an alley. The weather could be hot, cold, just right, rainy, windy or sunny. It was getting busy in the alley. There was one table in the alley. Outside of the alley there were a couple of benches. Service - There were about three employees at the time. The service here was fairly quick. Order and pay at the window. Self seating only outside if you can find a spot. Parking - Surface parking lot. No parking meter or parking structures. Would be nice if there was a nearby parking structures or if there was covered parking with solar panels or trees. Unique - No seating. Is literally in an alley. Nice hole in the wall place. In the evenings I think it would be pretty there. Did not see a health rating on Yelp.

    Christine D.

    A very cute and convenient ice cream parlor. I love the concept of ordering from a window, which makes the whole process of ordering and paying very efficient. They are great with encouraging samples, and I suggest taking advantage because they have so many tasty flavors! We settled on the Cookie Monster Dough Melt and a scoop of the Straight Up Strawberry, and they were both soooo full refreshing. The workers here were also very friendly, which is always a plus for me.

    Cookie Monster
    Jennifer P.

    We'd heard great things but weren't sure what to expect. We tried the Cookie Monster, as recommended by the staff. The donut was warm, soft, and absolutely delicious, and pairing it with the ice cream was chef's kiss. We savored every bite of this sweet indulgence. Plus, there's a charming little bookshop right next door, which made the visit even better! Highly recommend.

    Nicole S.

    Kid approved, adult approved with vegan options as well. I was expecting it to be so hard to find based on reviews but it was quite simple. Flavors were very good. Order at the window and sit outside. Prices are very fair and I always appreciate a kids size scoop option.

    Sophie K.

    Finally got to try Novel Ice Cream! The place is super cute, i felt like i was by the Harry Potter street or something. Got to try their chocolate ice cream with chocolate sauce, and in terms of the ice cream, it was actually ok. I think places like Jenni's have more rich ice cream, but everyone has different preference!

    Cookie Monster and pecan pie

    See all

    1 month ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 months ago

    Helpful 12
    Thanks 5
    Love this 12
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 months ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    5 months ago

    Helpful 3
    Thanks 2
    Love this 3
    Oh no 0

    10 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Shawn A.

    Shawn A.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    3 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    5 months ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    27 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Shawn A.

    Shawn A.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chad S.
    561
    890
    2494

    1 year ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 6
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Nix J.
    1
    30
    56

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jessica B.
    303
    118
    532

    1 year ago

    Helpful 3
    Thanks 1
    Love this 4
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 14
    Thanks 5
    Love this 14
    Oh no 0

    1 year ago

    Helpful 10
    Thanks 2
    Love this 10
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    Page 1 of 7

    Ask the Community - Novel Ice Cream

    My friend uses a walker. can I drop her off nearby and find handicapped parking?

    Absolutely. There is open parking all around our locations :)

    Does it have indoor seating, if so, how many seats? I was thinking of bring 8 to 10 people there

    This place and a couple of the places within the cute downtown area only have outdoor street level seating. You could have 8-10 people there although it depends if there's enough spots on the benches. There are cute garden lights for the outdoor… Read more

    Don’t See Your Question? Ask Away!

    You might also consider

    Handel's Homemade Ice Cream - Lemon bar on top, oooh dough (vanilla with cookie dough and Oreos) on bottom

    Handel's Homemade Ice Cream

    3.9(396 reviews)
    5.8 mi
    $$

    Whilst updating a title at DMV one of the agents recommended Handel's. Never slow to check out a…read morepurveyor of ice cream she-who-must-be-obeyed and I beat a hasty trail to Handel's. The staff were very friendly and definitely on top of their game. My partner ordered a chocolate peanut butter ripple malted shake and was mightily impressed. I ordered a scoop of Banana cream pie and chocoholic chunk in a cup. I was richly rewarded by both flavors. We cannot wait to return to taste other flavors amongst the long list of ice creams on offer. We're simply in the queue amongst the many locals who've long been privy to this little slice of ice cream Valhalla.

    Since my grandma was visiting the fam AND it was my younger brother's girlfriend's birthday, we…read moredecided to hit up Handel's since we all love it and we hadn't been there as a family in a while. We showed up a little after 6 on a Friday night (in a particularly warm evening in January), and only a couple other people were there. We were greeted with a good amount of employees ready to take our orders. I was the first one to order and I opted for the 4 scoop sample. In it was banana cream pie, sticky fingers, chocolate peanut butter brownie, and graham central station. Each flavor was creamy and delicious. All of us got our own 4 scoop sample (so good thing there were that many employees ready to help and wasn't too busy at the time). My dad also got the chocolate peanut butter brownie and also the NCY cheesecake flavor. We both agreed the brownies in the chocolate flavor tasted like the usual frozen brownie chunks that don't really taste that great. He also commented the NYC cheesecake, while still good, was his least favorite. On the contrary, everything else I got was tasty (shout out to banana cream pie). My brother got the blue Oreo flavor was loved it. My mom loved her four flavors and commented that it had a lot of mix-ins "just like Ben & Jerry's" which she was a big fan of. Another great experience at a Handel's!

    Photos
    Handel's Homemade Ice Cream
    Handel's Homemade Ice Cream - Cookie Monster and butter pecan on a sugared cone

    Cookie Monster and butter pecan on a sugared cone

    Handel's Homemade Ice Cream

    See all

    Novel Ice Cream - icecream - Updated May 2026

    Loading...
    Loading...
    Loading...