Efficient care as advertised - easy to reach by bus 151 - open on Sat mornings - no need for…read moreappointment

The staff is so kind here. Very helpful! Tanya helped me check in at the kiosk, and Kyra did my…read moreblood draw flawlessly. I had an appointment and there was no wait time Also, check in easy, fr lint desk and check out no problem and facility is clean.

im blessed to have ran into this office & experience! the staff was great both front and back && my…read morescare with the pregnancy was at ease while on vacation. Thank you guys and ladies so much! I appreciate the love. Baby & I are great & growing! thank you from TEXAS!

I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.

I'm not sure what the point of coming in and giving your name and DOB to someone at one desk is…read more.. only to be told to sit down and then a minute later be called by someone else who asks your name, DOB, and if your insurance is still accurate. Why not just have people wait in line to speak to the second person rather than this redundant process? And for the first desk you have to stop at, there's a sign saying to stay back for privacy sake... but then when I got to that desk I had to give my name and DOB whilst standing almost shoulder to shoulder with another patient, so no privacy there.

My current doctor recommended a QT scan which is the most state of the art. Instead I went back to…read moreLynn Sage for what turned out to be imperfect images making me freak out and now I have to go back as usual for yet more imaging. They send different notes that each day different things. It's a big jumble making sense of any of it. Disappointed in NMH.

I am still spooked by needles and getting blood work. Quest got me in fast and Shakeela did a great…read morejob of distracting me. Really appreciate it!

They were very unprofessional and uneducated about the testing at this location. They received the…read moreorder from my physician and failed to let them know that they no longer do swabs. One of the women literally asked me "what do you mean by are we in-network?" As an insurance professional I did explain it to her, however that shocked me.

Brian offered me a drink. I woke up 6 hours later & he stole my laptop. I woke up in an alley…read morenaked. He won't return my calls. I just need my laptop back.

Brian is very helpful and works quickly. The facility is clean and the results arrive quickly. He…read morewill do his best to work around your schedule to get you in for testing.

I have been going here for over 10 years, and have had nothing but the best dealings with the…read moreprofessionals here. Dr Heather Heiman is a fantastic General Internal Medicine doctor. She is patient, asks the right questions, and is knowledgeable about the latest medical research. Even though she is super busy, she always takes enough time to address all of my needs. Northwestern is one of the reasons I haven't yet moved from Chicago. I doubt I will have better medical care anywhere else. My only gripe is with billing. I have frequently had issues with my bill that have taken multiple attempts to fix. I didn't downgrade the rating though, as the medical care is simply the best.

Northwestern Medicine offers to call back so you don't have to wait on hold. I chooose that option…read moreand they call me back and put me on hold for 15 minutes. There's a little f u in everything northwestern does

This was a breeze. Their phlebotomist met me at my office in the loop, got my blood, a urine sample…read moreand my B.P readings.. was done in minutes.

From the owner: Phlebs R’ Us is a cohesive clinical team of Phlebotomists,…read moreMedical Laboratory Technicians, Registered Nurses, and tenured Clinical Consultants. Together, and as your liaison we deliver comprehensive diagnostic support with a commitment to accuracy, efficiency, and patient-centered care. Our services span Preventative and Managed testing, Microbiology and Point-of-Care diagnostics, Specialty Lab testing, Drug Screening, DOT and Non-DOT testing, as well as Paternity and family relationship testing.

Dr. Koehn was an absolute gem to work with! She is extremely professional and knowledgeable and was…read moreable to answer all of my questions during the hearing exam. I did an ear cleaning, a hearing test, and had my monitors cleaned and had a lovely experience all around. Dr. Koehn was friendly and accommodating every step of the way! The environment was clean and friendly to first-timers with a very relaxed atmosphere. It doesn't feel like a doctor's office at all!

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.