Better employees. Better care, more helpfulness. Location Addison IL. Did not feel that they cared…read moreabout helping.

Absolutely the worse place , tried up selling all kinds of testing which was unnecessary for my…read moretype of visit, spent more time on computer then on me !!! I wouldn't go back even if by ambulance!!!! I'd opt out !

Something is really off around their billing. The doctors here are nice and the care received is…read moregreat but trust me it's not worth the risk. The first time I visited I wasn't sent a bill I received a text saying I needed to pay immediately or my account would be sent to collections. I paid it in full. I went a second time about 6 weeks ago. I made sure they had my updated billing contact info and my new address. I did not receive a bill from them yet. I received a bill for my lab work three weeks ago and it's been paid but my bill for my visit has yet to arrive. I called the number listed on their website for billing and got placed on hold for ten minutes then sent to a voicemail. Something is off around their billing and I'm worried for when I get my bill if I get it. Don't go here it's not worth the risk of having a medical bill go to collections without notice.

Update on billing and payment processing for this place. NOT GOOD…read more I submitted my bill to my Flexible Spending Account for them to send payment. I completed the address and account number. Payment was sent. I kept getting notices that I had an outstanding balance, so I actually called. They told me it probably hadn't been posted yet and not to worry about it. Then I got ANOTHER notice saying FINAL NOTICE. I contacted my Flexible Spending company and asked for payment verification. They gave me a date and sent me a copy of the front and back of the check. I forwarded this to Physicians Immediate Care and got back a short response. Something along the lines of "we don't do business with the bank that deposited this check and you still owe us money." WTF! So I paid the correct amount, I sent it to the correct address with my name and account number on it, but I am still responsible for paying (again)! I contacted them again and repeated that I did everything possible to pay this and it's not my fault it didn't get to the correct place. I addressed it correctly. They refused to deal with it and told me it was up to me to get my money back from my FSA and they take no responsibility for the payment not going to the right spot. Very shady. So pay with a credit card or better yet, just avoid this place.

I don't understand the bad feedback regarding this place. Two weeks ago, I became very sick with…read moreFlu A and bronchitis and needed to see a doctor. It was 9 p.m. on a Sunday, and DuPage Immediate Care was the only place open. I was initially concerned after reading some negative reviews, but due to the severity of my symptoms, I decided to go anyway. I was seen by Dr. Cynthia, who was extremely attentive and thorough. She did her initial observations including listening to my breathing and checking my nose and throat. She then ordered a chest X-ray (without me even asking), which showed she was doing her due diligence. She showed me the images, explained the results clearly, told me what was going on, and prescribed the appropriate medications. I followed her treatment plan and began feeling much better. A few days ago, I developed a worsening and unrelated sinus infection. Because of my positive experience the first time, I returned to DuPage Immediate Care. Once again, Dr. Cynthia was attentive, listened carefully to my symptoms, diagnosed the issue, and prescribed the appropriate medications. She is kind, professional, and genuinely listens to her patients instead of brushing them off like some doctors I've experienced in the past. I truly appreciate this office and Dr. Cynthia and would absolutely recommend them.

This place is scary bad and should be shut down. They have zero clue. Took my 11 year old…read moredaughter here for a strep test and potentially pink eye. After waiting 30+ minutes to get in to see a doctor, we didn't even see a doctor, it was a trainee, and she was misdiagnosed and given medication that the pharmacist when we picked it up told us that doctors don't normally prescribe based on the symptons. After expecting a strep test, they told us that they don't do a rapid test because the ownership somehow doesn't want to purchase rapid tests, but based on their assessment they think it is strep. Long story short, we went to EndeavorHealth Immediate care in Hinsdale the next day and everything we were told and prescribed the night before was incorrect. No strep and no pink eye and the medication she was put on should not have been prescribed. Midwest Express Clinic in Elmhurst is equally as bad. Don't go to these non-hospital affiliated immediate cares...they are always a disaster and misdiagnose.

I booked an appointment for 3:00PM today. Received an email saying I was confirmed for my…read moreappointment. I walked in the lady in the front said that they were closed already. How are you going to say you're closed when you guys close at 4PM?! That is unprofessional, bunch of lazy workers here. Do not come here, you will waste your time!

WATCH FOR FRAUDULENT BILLING! PLEASE REVIEW YOUR BILL CARFULLY!…read more They do not get a star but had to select to post. On the day of my visit, I had to pay a "good faith fee" and the clinic billed my Ins Company. Was supposed to get a refund but 7 months later received a bill for a follow up visit INSTEAD - which I was told would be free. Been calling since last year to resolve but Managers do not bother to follow process and call Pts back within 24-48 hours. Grievance submitted but was informed it was not reviewed. Billing Dept tried to submit claims under 3 different Ins Companies under my name for a different Pt. I will be reporting them to IDPH and CMS.

Even though I checked in at 1 PM, and yes, I know it's not an appointment, I waited over two hours…read moreto be seen. I lost nearly 3 hours of work. The staff was friendly but the doctor needs to get time management under control.

I appreciate the doctor & staff at this this clinic. My family & I have visited this clinic a few…read moretimes while not feeling the best & I have had really good care here. The doctor & staff listened & addressed our concerns accordingly. I would recommend this clinic as I recognize the same stag through the years.

BE CAREFUL. BCBS approved, ha! During my appointment I was told they would like to administer a…read morehearing test. I specifically asked if it would be "covered by BCBS because I do not want to be screwed financially". Was the person uninformed or a liar? Both? I got screwed $$$$$$

My Dr. Z Aouhab is one of the best Rheumatologist ever. She has exceeded all of my expectations as…read morea doctor, in her field. I am always confident in her ability to give me the the best medical help and advice. I never have any worries when I am in here care. Her patient care speaks for it self. Thank You Dr. Aouhab for year of excellent service.

Unfortunately, my son hasn't been feeling well, but our experience at this urgent care was truly…read morewonderful. From the moment we walked in, the staff was welcoming, kind, and professional. We didn't have a long wait, and once we were called back, the nurse was incredibly sweet, playful with my son, and very knowledgeable. She made him feel comfortable right away, which meant so much to me as a parent. We were shown to our room and the doctor came in within minutes. Everything was efficient and thorough -- we received our results quickly, discharge papers were ready, and his medication was already sent to our pharmacy. Thank you to the entire team for providing such compassionate and seamless care. It made a stressful situation so much easier for our family.

Do not step a foot into this place unless you want to be charged for a consult, your prescriptions…read morenot sent to the pharmacy and after four calls requesting the doctor to send your prescription; for Ashley to offer to charge me again to see me because they cannot get a hold of the prescribing doctor. Unbelievable! No one tried to help and to top it all off they gave me the run around for so long I was past my window to take specific medication by the time I had to call them back. There's a lot of other urgent care's in the area, save your time, money and wellness. Never Again.

This place is super friendly and the opportunities for taste tests have been great. Easy to…read moreregister and qualify for studies and generally decent times to go. They take great care with their people and it's worth signing up to be in their database.

I find these folks to have an edge - part-rude, part-condescending, part "WTF." The WTF comes from…read morerealizing they may not care at all about supposed essential aspects of a study, by their responses, when trying to get clarity on how to be a good study participant. When the participant cares more than the staff, Oh, My, God. Gobsmacked.