The ladies here are super nice…read more Justine who does the actual test. Is very comforting. As she is prepping you she keeps your mind busy by talking of light subjects. She explains the procedure very well. She lets you know that there are intervals where you can talk to her and move around. I had to scratch my nose, so she guided my hand to my nose. The actual bedding seemed like foam, comfy. She put a wedge under my legs to help the lower back. My MRI was for my neck and the device wasn't intimidating. What I laid my neck on was sorta like a U shaped pillow. Then like a grill, sorta like a football player wears was open, is put on your face, not confining at all. Added plus I got to listen to Yanni's music. I texted my doctor, if I ever need a MRI again, I definitely want to go there. Update: As comforting as they were the MRI my orthopedic doctor said the CD wasn't done well. This really upsets me, because he said if therapy doesn't help I'll need to go to a different place to get another MRI. it upsets me because I'm claustrophobic I needed to be sedated for the Bloomingdale MRI and now I have to go through this again.

I don't know why people don't review the MUCH HIGHER COSTS things like hospitals, lawyers, etc on…read moreyelp! It could be VERY helpful to people vs what restaurant is nice to eat at lol. The person that MRIed me was great. Very good at what they do, caring, and engages in conversation. Let's face it it can be awkward taking a test and meeting some random people, but the people at ANY job who at least attempt to talk to you are above and beyond the average worker just going through the motions. At least the person I had was that way, which was great. As in the end we all do our little ways to help, but they really do add up and help others so because of great service 5 stars.

RUN! This place only sent over my x-rays after a 1 star google review…read more 18 days later. They then had the balls to send through billing to my insurance company after I had already had a second set done. We attempted to reach out to them and their 6 other locations with no results or return calls before doing that. Seems nothing has changed since 2019 as I see other horrible reviews. To top it off when I was there in my gown some guy who clearly did not work there stood inside the door to speak to the technician. She told me he was the old owner saying hello. Really while a patient is standing there half naked WTF! So sketchy and unprofessional. Imaging Centers of America were fantastic. Sent my images the very next day and their offices are lovely and not sketchy like Molecular, Carol stream is.

Seems like this company doesn't understand or care of the value of how their profession fit in the…read moremedical recovery journey and all they are just a shady operation. Made an appointment weeks past as they didnt have appointments just for them to drop me without a care in the world. From the comments I am reading here - it seems like this is their standard practice. To the business: Get your act together or stop what you do. This is a medical industry. You shouldnt be taking this business like a regular business - you are dealing with peoples health!

Got my blood draw was first thing in the morning. Went well…read more Impressed with the staff. Staff knowledgeable

Very professional group and they listen. They have always helped us in all the issues we hadread more

There is a nearby doctor who specializes in a treatment that is of great help to kids with…read morePANS/PANDAS (the doc is great). He uses OBSC to administer these treatments. Despite being told otherwise by the insurance company and the doctor's office, OBSC insists that the parents are on the hook for money they are not. They flat out do not care, because they know that parents will travel across the country for this treatment, and if they have to get more than one treatment, OBSC can hold off the scheduling of future treatments over the parents' heads until the Center has properly shaken down the parents. Even after being told by the insurance company in no uncertain terms that OBSC is wrong for doing so. It's shameful. Or, as they told us this week, "it's a business."

Totally Impressed! Nice, friendly and courteous staff. Really impressed with the ease of getting…read morean MRI appointment the same day I called and the fast turn around with getting the imaging results read and faxed to my provider in less than 24 hours. Outstanding!

I needed to get in right away since hubby and I share a car; and we have a child needing to be…read moredropped off at school at 8:45am. I arrived 20 minutes before 8am, when doctors start seeing people. The woman at the check in desk (Debra) was very kind and helpful. She took care of everything, told me I was second & directed me where to go. No one was called in until 8:10am. The woman they called in first came after me and the other woman. Then, 3 more people went in (1 being the woman ahead of me & 2 individuals that arrived afterwards). I checked in with the front desk to see why I hadn't been called. Debra inquired. They called me next. The male nurse took my vitals and was friendly. After he left though, I wanted in the room to see a doctor for another 15 minutes. Checked with the desk; they said someone would be in soon and that there was someone with an emergency they had to attend to first. Doctor saw me for 5 maybe 10 mins max. She was nice. I just really hate how long the entire process took and was charge $50 for all that waiting and such short time seeing the provider. Considering I arrived early and was the second in line, this shouldn't taken as long as it did. I get that medical offices are understaffed; however, the fact that people were called in before me who arrived afterwards, that's unfair. Walk ins should be seen according to the order in which they arrived. I'd give this a one star review if it wasn't for the friendliness of the staff.

this review is for the good experience i always have when chris does my blood draw. he's…read morepersonable, kind, and excellent with his ability to somehow not make it painful!

I have been here before for routine things but this visit was to the orthopedic department…read more Everything went exceptionally well from reception to promptly being called in. I highly recommend Dr Ryan Robin for his excellent listening skills and ability to explain everything step by step and answer all my questions. He put my mind at ease with the pain management process of ultrasound guided injection and it was practically painless.

Your doctors are wonderful. Your billing department is horrendous. They have wasted literally…read morehours of my time in follow up calls (15+) on one issue... with the worst customer service I have ever encountered. The communication is horrible. The record keeping is erroneous. The explanations are nonsensical, or non existant. There is zero follow through, and I get to start over every time I call back. Duly please, get rid of this contractor and replace them with someone competant. Your patients deserve better.

slowest service EVER, i've been here twice now for pre employment testing and physical. i've had to…read morewait over an hour just to do my drug test and sent back to the waiting room to wait another hour for a room to be open for a physical. i've NEVER had to wait this long at any other medical center

Went here for a pre-employment physical and drug screen. The staff and doctor were professional,…read morefriendly and thorough. I asked as soon as I arrived how long I would be there. They said 1 1/2 hours. That ended up being correct. They are a very busy place. Overall I was satisfied with the service they provided. The facilities are worn and dingy. Needs a remodel.

I was seen immediately by an Elite NP Josefina Pilolli. She's Outstanding…read more Had to visit an Immediate care today because of possible achilles tendon tear that I was extremely worried about. The possible bad news could require months of rehab and overall Hell! I was seen right away by her and she could sense that I was nervous because when she walked in the stool by the checkup table had me standing on it with a cord around my neck. She's like "Omg what's going on here are you ok?" I was like "oh oh I'm sorry this must be wrong room I'm the electrician just checking the light fixture" Then she says alright so since your here looking at the imaginary light fixture maybe I could look at your imaginary left leg for you?  Yup! She talked me off the ledge and put me at ease. On a serious note, she's extremely intelligent, thorough, informative, helpful, caring. Now even the best of the best are missing at least one of those attributes but not her. I'm almost thinking about taking up rock climbing with used rope bought on Bangladesh Ebay just to get another appointment! She'll restore your faith in all that's good in people and Medicine. Glad things turned out well today, and I'm better prepared for dealing with my Achilles in the future

Able to quickly secure an appointment and confirmed in advance they accept my insurance…read more Unfortunately, things soured from that point. It has been 2 weeks since contracting poison sumac. Sought treatment because the rash had continued to spread and was now on my face/chin. 1) Tried handing the receptionist my driver's license and insurance card, she refused and handed me a tablet to complete the registration myself. I completed the forms, scanned both documents, then had to type much of the same info in add'l fields. (this is taking self-serve to a whole new level) 2) Returned the tablet to receptionist who indicated they probably could not see me, my insurance is from out of state. I am from out of state, but I have United Healthcare - website says they accept UHC. 3) Decided they could see me and put me in a room. The doctor arrived shortly but only provided a lecture on histamine reactions and offered to print out information on the same. No compassion for how miserable I felt or that the poison sumac had migrated to my face/chin. Questioned whether she was going to do anything and was told it simply needed to run its course. No offer of steroids or a prescription creme to ease the swelling, itchy, and general miserable situation. An aggravating and complete waste of time.

"Didn't know this urgent care was here. Great people. The doctor I seen was Sheena Eettickal. What…read morea great lady ! I will be going here when needed in the future"

From the owner: " Suburban Medical Group - Immediate Care and Primary Care. Welcome to Suburban Medical Group, your…read moretrusted healthcare partner in Carol Stream. Immediate Care Services We offer immediate care services with extended hours to accommodate your unexpected medical needs. Primary Care Excellence, Your health is our priority. Our board-certified primary care physicians are dedicated to building lasting relationships with our patients. From preventive care and routine check-ups to managing chronic conditions Why Choose Suburban Medical Group? Experienced and Caring Healthcare Team Convenient Immediate Care Hours Personalized Primary Care Services State-of-the-Art Medical Facilities Commitment to Your Well-being"