I went to Vein and Laser yesterday for the first time, for a tattoo removal consultation. After the…read moreprocedure was thoroughly explained to me by the nurse (Bea), I decided to go ahead with the laser treatment on my arm and leg. Bea did such a wonderful job of making me feel more at ease, as I was fairly nervous. She explained the numbing process and constantly checked in with me to make sure I was doing okay throughout, which gave me a sense of comfort. She did not rush the procedure at all. I am prone to anxiety, and Bea's kindness and professionalism helped me get through it. Also, the laser portion of the treatment was truly painless! Upon completion of the procedure, I was sent home with a packet of after-care instructions, ice packs, and all the supplies needed to bandage up & care for the areas that were lasered while they heal. I am confident that I have finally found the right place to remove my tattoos once and for all, which is such a relief. There are several tattoo removal clinics out there, but based on my prior experiences and comparison to my great appointment at Vein and Laser, I'm not certain of their effectiveness or legitimacy. I highly recommend this office, as your care will come from a medical doctor and RN. Yes, it is a bit of an expense (yet not outrageous!) but worth it for the high-quality laser equipment and the extra care received!

The staff is very courteous! They are wonderful with children, too. If you have to bring your child…read morewith to your appointment they will provide your child with all sorts of toys, even let them take home a coloring craft set if available. They have snacks and drinks as well for the kids. The nurse was fantastic and really took her time with me. She was very conscientious about explaining the procedure and any pain that would be involved was alleviated in advance. I would definitely recommend this place!

After calling around to several places, I found Fox Valley Imaging through Google and so glad that…read moreI did. The price was much lower than all the other places and the service was excellent. The ultrasound tech was professional and kind, explained the procedure well and took her time with the exam. My referring Dr. was very impressed with the scan and the Radiologist report. I will refer all my friends to this place. Excellent!!

The staff here is awesome. The facility is clean. Their MRI machine was much roomier than any I…read morehave ever been in, (and I've been in quite a few). The techs truly care about their patients. As someone who has worked in another radiology facility previously, I was extremely impressed with Fox Valley Imaging in Naperville. I would highly recommend them to anyone. Dan, the owner, is wonderful, and Zelda at the front desk was very helpful. High marks all around! I would definitely come back!

I am Chlosterfobic and this place has a device that lets you watch Netflix, it really helps you…read morerelax. The staff were very friendly, did paperwork on line. That's why I will always come back to this facility.

I am incredibly disappointed with the lack of professionalism and empathy at Envision Imaging in…read moreSchaumburg. They have canceled my appointment twice, both times calling me on the very same day of the appointment. To make matters worse, they couldn't even give me a clear reason as to why they had to cancel. It turns out the technician was simply not available both times. When I tried to reschedule, the staff was completely unapologetic and showed zero empathy for my time. They flatly told me I would have to wait another week because the technician went on vacation. It is incredibly irresponsible to run a medical imaging center relying on just one technician who leaves patients stranded with same-day cancellations. If your time or medical care is important to you, I highly recommend going somewhere else.

I had a laperoscopy recently. My last surgery was done at the old location. The new building is so…read morebeautiful and clean. It totally impressed me. There was hardly any waiting, but I may have been the first procedure of the day, so that probably helped. I want to give an extra big thank you to BETH. She cared for me in post-op. I'm extremely greatful for her kindness and compassion. She is an angel. The downside... I really wish some of the other staff could have been a little more welcoming. I don't have high expectations, but as someone entering the building about to have a surgery, I was quite nervous (especially during COVID when I can't have a family member with me). It does matter to people who are scared, how you talk to them. If any staff members read my review, please consider what I said (including front desk staff). Regardless of how anyone may have been, the whole experience itself was done well and quickly.

Had my cataract surgeries here and it was painless, efficient, and fast! Staff was exceptional -…read moreevery one! New building is beautiful and clean and pleasant!

My elderly mom (age 85 with early Alzheimer's) rolled her ankle a few weeks ago. I took her to the…read moreemergency care and she was given a boot to wear. Well, it pumps up with air and then you release the air with a button to take it off. It was too confusing for her to use it so she just stopped! I took her in for a follow up appointment and told Dr. Peterson that this boot was too difficult for her to use. He said he would give her an ankle brace so she could still wear her shoe. Dr Peterson did a thorough exam and we felt like he listened to our concerns. We then we're handed off to an assistant who fitted an ankle brace on mom. It had shoelace ties that you didn't have to tie (thank goodness) and multiple Velcro straps that wrap around under your arch snd back to the ankle area. Ok, we'll give this one a try. By the next day it was clear that this ankle brace was too difficult for mom to put on herself as well. I ended up going to a medical supply pharmacy and buying one off the shelf that is a little easier for mom to manage. At least she will wear the over the counter model, which is better than not wearing one at all. We have a follow up appointment in a couple of weeks so hopefully the ligaments around her ankle have had time to heal. Overall we had a good experience at Suburban Orthopedics.

Normally I am pleased with the care I receive and the courteous service. However I was disappointed…read morewith the disrespect that I was given today by the doctor AND his staff. The practice has a 15 minute grace period yet I still called to tell them I was 5-10 minutes behind. They said that was fine. Then as I was already on my way, they called me to tell me to reschedule. I had broken my toe since my last appointment and my visit was probably going to take longer than expected. Would I have been thrown out if I had taken the extra time? It's hard to imagine that quality care can be given if they are counting the minutes that way. I understand the need to be on time. However as a long time patient, I would think that some grace can be given. Also, why have a policy at all if the practice doesn't abide by it ?! Extremely angry and annoyed.