MCAI's main facility moved to 4355 Montgomery Rd (next door) in 2006. There are also MRI locations…read morein Yorkville and Joliet and a screening mammography suite in Willowbrook

Very nice folks and really puts you at ease. I took a family member here who is fairly…read moreclaustrophobic. They really were accommodating and made it go very smooth. They took care of all the insurance stuff too. Definitely use them again.

I came here to get an MRI of my spine. THe office was beautiful and the receptionist was very…read morenice. Everything looked new and clean. The MRI was quieter than other machines and the MRI was shorter too.

I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

Website estimated 25min wait time. I sat for 1:45 as the (sparsely populated) waiting room emptied…read moretwice. They said it was longer to see a doctor. No updates, no estimates, just assurances when I've asked that yes I'm on the list. Better to drive a bit longer to a place that has better management. I would have given 1 star but the doctor was extremely good, listened, explained things well, and definitely conveyed that he wanted to help So absent the wait would have made this a 4-star review.

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Don't waste your money if your worried or want to see if…read moreyou got blockage in or around your heart. Visit your reg. doctor for about $100 cheaper Get a Heart Calcium test. My Life Line Results did not show those results

Plan to wait for well over an hour past your appointment time. I'm at a nearby location but assume…read morethey overbooked everywhere.

Becky is very personable and professional. I love her and the way she runs her establishment! I…read morerecommend her to anyone who's pregnant who wants an amazing experience while carrying their child. She's very knowledgeable and helpful. Book her now if you haven't!

This was one of the best experiences my entire pregnancy, and Rebecca was a huge part of that. She…read moreis warm and welcoming and takes the time to make sure we have keepsakes and remembrances forever!

Referred to facility by my doctor. The place was easy to get to, clean and the staff was very…read morefriendly. The appointment was nice and quick. I would definitely come back if I need any additional imaging service.

I called to schedule an MRI because my doctor wanted me to get in ASAP. The receptionist…read moreimmediately asked me if I had insurance and I said yes assuming that was a good thing and she immediately said she couldn't get me in any sooner (WITHOUT KNOWING WHEN THE APPOINTMENT I WAS TRYING TO GET IN SOONER THAN) unless I private pay. I got upset and said this seems like a scam and you are trying to take advantage of the fact I'm in pain and her reply was 'sure'. I then said so you are admitting to trying to scam me and she said you can think whatever you want to think. Unbelievable. This seems super predatory, just immediately bypass insurance and private pay please. We don't know when you are trying to get in sooner than, but we know you have to private pay to do it.

Thank you Tonya, for doing a great job with me during the imaging session. You teamed…read moreprofessionalism and compassion in a somewhat stressful situation filled with uncertainty and anxiety. Also, I thank the scheduling staff for making the appointment simple and easy to manage with follow-up reminders. There is ample parking, and the office is easy to find and accessible! Your organization, professionalism, and empathy are appreciated! Great work, and I would highly recommend using this option for any imaging orders from a referring doctor. Tricia

From the owner: We take Walk-in Patients and accepts all Major insurances. read more

Had an MRI there last night. Super nice place, professional friendly staff. Very affordable.read more

Scheduling was easy but should be online. Hate calling to schedule anything in 2025…read more Check-in and actual imaging was on time and very professional. Not my first rodeo. Once imaging was done, I was handed a cd-rom and told results would be sent to my physicians office. That's where trouble began. CD had a website on it referencing a login and code to view results. No code was provided. Had to call and get it. Nothing sent to my doc. Had to call. Then Rayus only sent their radiologist report and not images. Had to call. We sent it now. Nope... they still only see report. What in the world? You had one job. This is all you do everyday. Its possible the receiving portal is at fault but I doubt it. Had to run the CD over to medical network office to get images uploaded in their system. Not cool. The minor dollars I saved and convenience of the storefront imaging site were wiped away by the waste of my time after the fact. Not sure I can recommend.

Points for cleanliness and promptness on day of appointment…read more The actual patient experience left a lot to be desired. I had recently switched my OB due to a move and he sent me over to this facility for my 32 week ultrasound. On arrival, I was promptly escorted back to a room by the tech. The tech did not introduce herself or make any effort to make me feel comfortable beyond instructing me to lay on the exam bed. At my previous facility, they had a screen on the wall so that my husband and I could see the ultrasound in progress. This was not the case here and the tech did not turn her screen towards me. My husband said he could barely see anything as well. She did not make any effort to take the initiative to explain how the visit would go. I finally asked if I would be able to see the screen for a glimpse of the baby we were so looking forward to. She curtly said that she has a "lot of pictures to take" and would show me when she was done. The rest of the ultrasound was spent in silence. The techs at my previous facility would explain what they were doing and make small talk. We didn't hear any heartbeat. After she got the images she needed, she did turn the screen and let us see. The baby was turned in a not great position and she did not go above and beyond to get a better angle. We barely saw anything. We got four print outs of the ultrasound on which pretty much nothing is clear, whereas my previous facility would provide entire rolls. I work in healthcare and am very aware of what good patient care is versus subpar and this was definitely the latter. The tech made no effort to involve myself or my husband in the visit or to generally connect with us as people beyond what task she needed to perform. I realize that this is a general imaging place, and doesn't specialize in all the fuzzy feelings an OB centered place would be more apt at, but I can't imagine coming here and experiencing such cold treatment if I was worried over the health of my baby or if there was any other health issues I would be needing imaging for. At the front desk, I noted a sign stating that they would provide a $5 Starbucks or Dunkin' gift card in exchange for a good review, which is a red flag as well. Good reviews should come from excellent care of the patients a facility serves, not the prospect of receiving a gift card.

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.