MCAI's main facility moved to 4355 Montgomery Rd (next door) in 2006. There are also MRI locations…read morein Yorkville and Joliet and a screening mammography suite in Willowbrook

Had an MRI there last night. Super nice place, professional friendly staff. Very affordable.read more

Scheduling was easy but should be online. Hate calling to schedule anything in 2025…read more Check-in and actual imaging was on time and very professional. Not my first rodeo. Once imaging was done, I was handed a cd-rom and told results would be sent to my physicians office. That's where trouble began. CD had a website on it referencing a login and code to view results. No code was provided. Had to call and get it. Nothing sent to my doc. Had to call. Then Rayus only sent their radiologist report and not images. Had to call. We sent it now. Nope... they still only see report. What in the world? You had one job. This is all you do everyday. Its possible the receiving portal is at fault but I doubt it. Had to run the CD over to medical network office to get images uploaded in their system. Not cool. The minor dollars I saved and convenience of the storefront imaging site were wiped away by the waste of my time after the fact. Not sure I can recommend.

Excellent customer service! Care quality and excellent office experience. Will recommend coming…read morehere for imaging!

The staff here is awesome. The facility is clean. Their MRI machine was much roomier than any I…read morehave ever been in, (and I've been in quite a few). The techs truly care about their patients. As someone who has worked in another radiology facility previously, I was extremely impressed with Fox Valley Imaging in Naperville. I would highly recommend them to anyone. Dan, the owner, is wonderful, and Zelda at the front desk was very helpful. High marks all around! I would definitely come back!

Very quick and nice. Staff is friendly. Had results in a matter of hours…read more What knocked down the review is that the tech put in I take calcium and vitamin d supplements when I don't. She asked twice and I said no both times.

I have been coming here for many years and am always treated with the most respect and kindness…read morefrom the front desk at check-in to my departure, this place is so great. Sherri is an amazing tech and is always very gentle and sweet with me, making a pretty uncomfortable situation so much more bearable and making me at ease with the imaging. If you're debating where to go...this place is IT!! Thank you, MCAI!!!

I am utterly disgusted. After being a patient for over 30 years this immediate cares patient care…read moreor lack thereof was totally unacceptable. Upon bringing in a patient in after calling and verifying walk ins welcomed, we were turned away! Please keep in mind we arrived 16 minutes agter the call. The receptionist that I spoke with rolled her eyes when we were told by the younger receptionist we would bot be seen, that is ridiculous. The patient that was brought in was an asthmatic. We informed them of the reason for the visit. The younger receptionist went to get a nurse that confirmed shortness of breath and chest tightness from triage. The nurse advised us that they were going to speak with the provider. 15 minutes later the younger receptionist came back again and told us we could not be seen! This was a total waste of time! From the most recent reviews it appears that this is becoming the norm and it is absolutely unacceptable! It appears that the staff was more concerned about getting home on time than patients. Being that Northwestern Medicine is a well respected establishment, something needs to change locally sooner than later. I remember the days when this immediate care rated 5 stars. It is my hope that you all get this turned around.

I most likely won't be coming here ever again! I am so defeated by my last experience. I came in…read morebecause I was having flu like symptoms and thought I'd go in for some quick antibiotics or something. When I got there the staff was nice but she did tell me it will be a long wait, and she kept pushing for the tele-health option. This is where the doctor calls you via phone and you describe your symptoms to them and they diagnose you from there. They don't see you at all. I opted to do this option because it wasn't anything too too serious, just flu like symptoms so why not? It took about 1 hour to receive a call from the Doctor. She was friendly, asked me all the basic questions my symptoms, do I have any allergies, taking any medication, etc. she set up for me to get tested for Covid-19, Flu, and Strep Throat. I still never laid eyes on my Doctor, after you're done talking to to them on the phone you wait in the lobby to do any testing you may need. Waiting to get tested didn't take long at all. Got tested and I was free to go and they call you with the results. So, I got my call and to my surprised I tested negative for all 3 test. So, the same Doctor called me back with my results and told me she will be prescribing me with 2 medications and a nasal spray. One of the medications was for pain (I'm assuming for my sore throat), the other medication was a cough suppressant which the pharmacist told me was very, very strong. I ended up not taking the cough suppressant because that doesn't even sound healthy. I wanted to encourage my body to cough up any phlegm because that's how it naturally gets rid of the bacteria that's making me sick. So I did take the pain pill and I did the nasal spray. I thought all was well and I went to sleep for the night. I woke up in a huge pool of blood (like a really really big puddle, which I won't show because it's very graphic). And that was coming from my nose. Throughout the day my nose bled 3 more times and it was a lot of blood. I did not take anymore of the nasal spray or any medicine she prescribed for that matter. I ended up calling this facility and telling them what happened. I did not talk to the same Doctor but instead I was speaking to a nurse. She told me to stop taking the nasal spray (duh). So then that night I went to a different clinic and their Doctor told me that the spray that was prescribed is extremely strong and really dried out my sinuses. He told me to go buy some over the counter saline spray to put moisture back into my nasal passage. So I've been doing that and the nosebleeds have stopped, but my eyes are bloodshot red, like extremely red. I thought I popped a blood vessel in there or something, and they have been bloodshot red for going on 3 days. They're not irritated, or itchy, or discharging pus or anything crazy like that. I just think the nasal spray dried my eyes out too. I've tried eye drops but nothing is working. So I will be taking a trip back to the Doctor tomorrow to try to figure out what this nasal spray did to me. I've been running around looking like a deranged vampire, with these bloodshot eyes. I can't even go to work with my eyes in this condition, and I would really like to get back to work. I really wish I never used those prescriptions. If there's one thing I don't mess with it's my face. Hopefully I can get my beautiful eyeballs back. I'm so disheartened. I'm only giving 2 stars because the staff was friendly. However, please do yourself a favor and go elsewhere.

Had such an amazing experience, so cute and welcoming inside. She was so friendly and considerate…read moreand went above and beyond to meet my needs to find out the gender of our sweet baby highly recommend going here

Most places do not talk to you they will just do the ultra sound and your done ...here Rebecca…read moretalks to you jokes with you and just makes you feel welcomed I came here to find the gender of 2 out of 3 of my kids and paid for my sister to find out the gender of hers I HIGHLY RECOMMEND you go here !!! She is so amazing!!! You can also buy clothes and things to find out gender there

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.

One of the best imagining centers I've ever used. Staff is polite and courteous and their machines…read moreare top notch. They also have great rates for those without insurance. I've used it for MRI and X-ray and I've been very satisfied with the care and service I received. Highly recommended

I had an excellent experience here! I was warmly greeted by Clarisse and the tech, Ashu, was very…read moreupbeat and professional. Mesha helped me with scheduling and was very accomodating. Very little wait time. The place was spotless. Very pleased!

Mirabell in billing department refused to issue a corrected detailed bill. Refused to give a last…read morename, refused to transfer to a manager. Yep, she must be the owner of the place.

Thank you Tonya, for doing a great job with me during the imaging session. You teamed…read moreprofessionalism and compassion in a somewhat stressful situation filled with uncertainty and anxiety. Also, I thank the scheduling staff for making the appointment simple and easy to manage with follow-up reminders. There is ample parking, and the office is easy to find and accessible! Your organization, professionalism, and empathy are appreciated! Great work, and I would highly recommend using this option for any imaging orders from a referring doctor. Tricia

From the owner: We take Walk-in Patients and accepts all Major insurances. read more

I was a walk in but they were quick, I left within 20 minutes. You sign in at a kiosk and wait…read more Process for employment drug screen was done within 10 minutes. The lab tech was kind and efficient. I'd recommend getting there very early if you don't have an appointment. Located in the heart institute 2nd floor.

They were closing at 1 PM on 4/18/26. It was 12:40 PM, the place was empty, and they still refused…read moreme, saying they stopped taking patients because they were closing. I'd understand if it was busy--but it wasn't. What kind of business does that?