After calling around to several places, I found Fox Valley Imaging through Google and so glad that…read moreI did. The price was much lower than all the other places and the service was excellent. The ultrasound tech was professional and kind, explained the procedure well and took her time with the exam. My referring Dr. was very impressed with the scan and the Radiologist report. I will refer all my friends to this place. Excellent!!

The staff here is awesome. The facility is clean. Their MRI machine was much roomier than any I…read morehave ever been in, (and I've been in quite a few). The techs truly care about their patients. As someone who has worked in another radiology facility previously, I was extremely impressed with Fox Valley Imaging in Naperville. I would highly recommend them to anyone. Dan, the owner, is wonderful, and Zelda at the front desk was very helpful. High marks all around! I would definitely come back!

Points for cleanliness and promptness on day of appointment…read more The actual patient experience left a lot to be desired. I had recently switched my OB due to a move and he sent me over to this facility for my 32 week ultrasound. On arrival, I was promptly escorted back to a room by the tech. The tech did not introduce herself or make any effort to make me feel comfortable beyond instructing me to lay on the exam bed. At my previous facility, they had a screen on the wall so that my husband and I could see the ultrasound in progress. This was not the case here and the tech did not turn her screen towards me. My husband said he could barely see anything as well. She did not make any effort to take the initiative to explain how the visit would go. I finally asked if I would be able to see the screen for a glimpse of the baby we were so looking forward to. She curtly said that she has a "lot of pictures to take" and would show me when she was done. The rest of the ultrasound was spent in silence. The techs at my previous facility would explain what they were doing and make small talk. We didn't hear any heartbeat. After she got the images she needed, she did turn the screen and let us see. The baby was turned in a not great position and she did not go above and beyond to get a better angle. We barely saw anything. We got four print outs of the ultrasound on which pretty much nothing is clear, whereas my previous facility would provide entire rolls. I work in healthcare and am very aware of what good patient care is versus subpar and this was definitely the latter. The tech made no effort to involve myself or my husband in the visit or to generally connect with us as people beyond what task she needed to perform. I realize that this is a general imaging place, and doesn't specialize in all the fuzzy feelings an OB centered place would be more apt at, but I can't imagine coming here and experiencing such cold treatment if I was worried over the health of my baby or if there was any other health issues I would be needing imaging for. At the front desk, I noted a sign stating that they would provide a $5 Starbucks or Dunkin' gift card in exchange for a good review, which is a red flag as well. Good reviews should come from excellent care of the patients a facility serves, not the prospect of receiving a gift card.

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.

Website estimated 25min wait time. I sat for 1:45 as the (sparsely populated) waiting room emptied…read moretwice. They said it was longer to see a doctor. No updates, no estimates, just assurances when I've asked that yes I'm on the list. Better to drive a bit longer to a place that has better management. I would have given 1 star but the doctor was extremely good, listened, explained things well, and definitely conveyed that he wanted to help So absent the wait would have made this a 4-star review.

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

I have been coming here for many years and am always treated with the most respect and kindness…read morefrom the front desk at check-in to my departure, this place is so great. Sherri is an amazing tech and is always very gentle and sweet with me, making a pretty uncomfortable situation so much more bearable and making me at ease with the imaging. If you're debating where to go...this place is IT!! Thank you, MCAI!!!

diagnostic mammogram (DM) and us for 4 mm mass right breast. DM was fine. tech was compassionate…read moreand professional. US seemed ok, but follow through was unprofessional. BTW tech was curt and crabby for dealing with patients like me. I was told the radiologist would come me in to review results with me. didn't happen. Tech flitted in and said it was a cyst and not a complicated one BTW There is no such thing as a complicated cyst. get dressed and come back in a year fora screening mammogram. This is NOT the place to go for compass care if you suspect cancer. I have reached out to the director and will request a second opinion from a more qualified doctor.

I needed an MRI and all the Elmhurst Hospital sites close to me were booked, but Mina in Central…read moreScheduling at EEH was able to get me into this location with just a week's lead time. I had my MRI this morning. Leigh in Registration was nice and helpful. Shaun, the MRI technologist, was so great! He noticed on my form that I ticked yes to "Are you claustrophobic?" He took extra care to make sure we took things slowly, and even broke up the test into 3 sections, so he could bring me out of the machine, to take a few breathes. He contacted my doctor about a question on the order, and this saved me 60 minutes more in the machine! So we finished in 90 minutes, versus 2.5 hours. The facility is clean, and all covid precautions and protocols were observed. Only concern is the cost, which is higher than other MRI centers. I was also "invited" to pay the bill in advance, both online this morning during the e-check in process, as well as when I checked in in person at the facility. I was already super stressed heading into the test, and being asked to pre-pay was a little more stressful. But the lady still allowed me to proceed with the MRI, even though I said I couldn't pre-pay the $2,400. So that was nice.

I am a 65 yr. old male, have been going to this location (95th and Book) for many years, for…read moreprimary care and various issues. Recently I had a minor complication (stone in cheek gland), and we had some difficulty on how to remove. After some minor confusion on how to proceed, am motivated to recognize and express my appreciation to Sheena for her follow-up and diligent work, to guide my situation in the right direction. Her professionalism, kindness and overall joy by which she corrected my path to appropriate care, was exceptional. Thank you Sheena. Sincerely, Michael R.

Becky is very personable and professional. I love her and the way she runs her establishment! I…read morerecommend her to anyone who's pregnant who wants an amazing experience while carrying their child. She's very knowledgeable and helpful. Book her now if you haven't!

This was one of the best experiences my entire pregnancy, and Rebecca was a huge part of that. She…read moreis warm and welcoming and takes the time to make sure we have keepsakes and remembrances forever!

I am finally taking care of ME. Went in for a appointment and everyone was friendly and helpful…read more More tests to get done but on my way to a better me thanks to the doctors at Edwards. I have seen Edward hospital/doctors for YEARS and stuck with them for a reason. :)

if I could give it zero I would. if you need blood work done, please go ANYWHERE else. And if you…read moredon't have a choice, whatever you do DO NOT LET ANABELL "care" for you. She is absolutely the worst. She is disrespectful and has no customer service sensibilities. As a parent of a patient, we are allowed to ask questions or request clarity without receiving the wrath of her attitude. And even after being excused from the room, she still managed to find her way to the door to continue to harass us while my child was getting their blood drawn.

DO NOT GO HERE. I left this Dr. Eldewek practice over 13 years ago due to the staff being so…read moredistrustful uncaring. Years later my children had experience the same horrible care I did. They ruin my life in so many ways. Wish I never would of gone to the Hobson location.

From the owner: NorthShore University HealthSystem, Swedish Hospital, Northwest Community Healthcare and…read moreEdward-Elmhurst Health are now united under one name: Endeavor Health. Together, we're driven by our mission to help everyone in our communities be their best and our commitment to setting a new standard for healthcare by delivering a truly personal patient experience combined with convenient access to pioneering, world-class care. We are proud to be Illinois' third-largest health system with more than 27,000 team members, nine award-winning hospitals and more than 300 clinic locations based in the communities we call home.

Dr. Frahm provides a progressive practice that allows the patient to be part of their own medical…read moreplan. I feel in such great hands with Dr. Frahm and cannot recommend him enough.

3 appts cancelled by this organization----for the following reasons: No supplies to provide…read moreshot--was notified at 9:10 am on voice mail for 9:30am appt---already had driven to location----#2 Morning notification no doctor to administer shot--appointment cancelled--------#3 Cancelled appointment Dr. "sick" no one to administer shot of Hyalgen------ Appointments all cancelled in the last 4 weeks....administration seems to be in total upheaval-------an absolute organizational disaster.