Excellent customer service! Care quality and excellent office experience. Will recommend coming…read morehere for imaging!

The staff here is awesome. The facility is clean. Their MRI machine was much roomier than any I…read morehave ever been in, (and I've been in quite a few). The techs truly care about their patients. As someone who has worked in another radiology facility previously, I was extremely impressed with Fox Valley Imaging in Naperville. I would highly recommend them to anyone. Dan, the owner, is wonderful, and Zelda at the front desk was very helpful. High marks all around! I would definitely come back!

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.

One of the best imagining centers I've ever used. Staff is polite and courteous and their machines…read moreare top notch. They also have great rates for those without insurance. I've used it for MRI and X-ray and I've been very satisfied with the care and service I received. Highly recommended

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

Very quick and nice. Staff is friendly. Had results in a matter of hours…read more What knocked down the review is that the tech put in I take calcium and vitamin d supplements when I don't. She asked twice and I said no both times.

I have been coming here for many years and am always treated with the most respect and kindness…read morefrom the front desk at check-in to my departure, this place is so great. Sherri is an amazing tech and is always very gentle and sweet with me, making a pretty uncomfortable situation so much more bearable and making me at ease with the imaging. If you're debating where to go...this place is IT!! Thank you, MCAI!!!

I am a 65 yr. old male, have been going to this location (95th and Book) for many years, for…read moreprimary care and various issues. Recently I had a minor complication (stone in cheek gland), and we had some difficulty on how to remove. After some minor confusion on how to proceed, am motivated to recognize and express my appreciation to Sheena for her follow-up and diligent work, to guide my situation in the right direction. Her professionalism, kindness and overall joy by which she corrected my path to appropriate care, was exceptional. Thank you Sheena. Sincerely, Michael R.

I needed an MRI and all the Elmhurst Hospital sites close to me were booked, but Mina in Central…read moreScheduling at EEH was able to get me into this location with just a week's lead time. I had my MRI this morning. Leigh in Registration was nice and helpful. Shaun, the MRI technologist, was so great! He noticed on my form that I ticked yes to "Are you claustrophobic?" He took extra care to make sure we took things slowly, and even broke up the test into 3 sections, so he could bring me out of the machine, to take a few breathes. He contacted my doctor about a question on the order, and this saved me 60 minutes more in the machine! So we finished in 90 minutes, versus 2.5 hours. The facility is clean, and all covid precautions and protocols were observed. Only concern is the cost, which is higher than other MRI centers. I was also "invited" to pay the bill in advance, both online this morning during the e-check in process, as well as when I checked in in person at the facility. I was already super stressed heading into the test, and being asked to pre-pay was a little more stressful. But the lady still allowed me to proceed with the MRI, even though I said I couldn't pre-pay the $2,400. So that was nice.

Had such an amazing experience, so cute and welcoming inside. She was so friendly and considerate…read moreand went above and beyond to meet my needs to find out the gender of our sweet baby highly recommend going here

Most places do not talk to you they will just do the ultra sound and your done ...here Rebecca…read moretalks to you jokes with you and just makes you feel welcomed I came here to find the gender of 2 out of 3 of my kids and paid for my sister to find out the gender of hers I HIGHLY RECOMMEND you go here !!! She is so amazing!!! You can also buy clothes and things to find out gender there

Brought my disabled sister in with severe kidney stone pain and the staff upfront was insanely…read morewrong about the wait time. Over two hours of watching people with a fever go in front of us as my sister was doubled over in pain puking and crying by the front desk waiting for a Saline IV (as simple as it gets). I'm not one to leave negative reviews as I know the staff are (hopefully) working hard, but I had the exact OPPOSITE experience at another emergency room when I was experiencing the same thing.

Great service and friendly staff. Scheduling is easy and very flexible for your tight calendarread more

DO NOT GO HERE. I left this Dr. Eldewek practice over 13 years ago due to the staff being so…read moredistrustful uncaring. Years later my children had experience the same horrible care I did. They ruin my life in so many ways. Wish I never would of gone to the Hobson location.

From the owner: NorthShore University HealthSystem, Swedish Hospital, Northwest Community Healthcare and…read moreEdward-Elmhurst Health are now united under one name: Endeavor Health. Together, we're driven by our mission to help everyone in our communities be their best and our commitment to setting a new standard for healthcare by delivering a truly personal patient experience combined with convenient access to pioneering, world-class care. We are proud to be Illinois' third-largest health system with more than 27,000 team members, nine award-winning hospitals and more than 300 clinic locations based in the communities we call home.

Dr. Frahm provides a progressive practice that allows the patient to be part of their own medical…read moreplan. I feel in such great hands with Dr. Frahm and cannot recommend him enough.

3 appts cancelled by this organization----for the following reasons: No supplies to provide…read moreshot--was notified at 9:10 am on voice mail for 9:30am appt---already had driven to location----#2 Morning notification no doctor to administer shot--appointment cancelled--------#3 Cancelled appointment Dr. "sick" no one to administer shot of Hyalgen------ Appointments all cancelled in the last 4 weeks....administration seems to be in total upheaval-------an absolute organizational disaster.