Excellent customer service! Care quality and excellent office experience. Will recommend coming…read morehere for imaging!

The staff here is awesome. The facility is clean. Their MRI machine was much roomier than any I…read morehave ever been in, (and I've been in quite a few). The techs truly care about their patients. As someone who has worked in another radiology facility previously, I was extremely impressed with Fox Valley Imaging in Naperville. I would highly recommend them to anyone. Dan, the owner, is wonderful, and Zelda at the front desk was very helpful. High marks all around! I would definitely come back!

I called to find out a price for an MRI if I self paid. No one answered the phone, but almost…read moreimmediately I got a text asking what I needed. I got the impression they did not want to speak to me, only text. I asked for the price of a self pay knee MRI and they told me $375 with no contrast and offered no other information. My doctor ordered the MRI and I was lucky enough to get an appointment for the next day which was great. However, my doctor's office sent it through my insurance for approval. The facility charged $1926 to my insurance and with the discount my portion is $525. I called to ask if I could just pay the self pay amount and I was told I needed to pay that at the time of the appointment. Once insurance is involved they get an outside company and I have to pay the significantly higher amount. The person who texted me with the price information should have told me that and I would have just paid upfront and not gotten insurance involved. Also, the day of my appointment there were several young women working at the front desk who seemed a lot more interested in chatting than helping patients. A couple acted annoyed by having to help patients. After my MRI I told them I needed a disc. I sat for 15 minutes waiting for my disc. I finally asked about it and it was done and sitting in the machine waiting. The woman who actually did the MRI was friendly and explained everything which was great.

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

I went for a mammogram on May 29, Friday. The Lady doing the mammograms that morning was very…read moreunprofessional, she had wavy, a little longer than shoulder length hair, white skin blondish hair. She was a little too comfortable with her hands touching and overstepping limits when it comes to positioning breasts on the mammogram machine. She was like an octopus. I understand that a mammogram requires some physical contact, but she was way too close for comfort and her way of grabbing breasts was more like stroking then positioning on the machine. This definitely was sexual misconduct and is unacceptable and excessive. I have had plenty of mammograms and have never experienced this type of behavior which is inappropriate.

Very quick and nice. Staff is friendly. Had results in a matter of hours…read more What knocked down the review is that the tech put in I take calcium and vitamin d supplements when I don't. She asked twice and I said no both times.

I am a 65 yr. old male, have been going to this location (95th and Book) for many years, for…read moreprimary care and various issues. Recently I had a minor complication (stone in cheek gland), and we had some difficulty on how to remove. After some minor confusion on how to proceed, am motivated to recognize and express my appreciation to Sheena for her follow-up and diligent work, to guide my situation in the right direction. Her professionalism, kindness and overall joy by which she corrected my path to appropriate care, was exceptional. Thank you Sheena. Sincerely, Michael R.

I needed an MRI and all the Elmhurst Hospital sites close to me were booked, but Mina in Central…read moreScheduling at EEH was able to get me into this location with just a week's lead time. I had my MRI this morning. Leigh in Registration was nice and helpful. Shaun, the MRI technologist, was so great! He noticed on my form that I ticked yes to "Are you claustrophobic?" He took extra care to make sure we took things slowly, and even broke up the test into 3 sections, so he could bring me out of the machine, to take a few breathes. He contacted my doctor about a question on the order, and this saved me 60 minutes more in the machine! So we finished in 90 minutes, versus 2.5 hours. The facility is clean, and all covid precautions and protocols were observed. Only concern is the cost, which is higher than other MRI centers. I was also "invited" to pay the bill in advance, both online this morning during the e-check in process, as well as when I checked in in person at the facility. I was already super stressed heading into the test, and being asked to pre-pay was a little more stressful. But the lady still allowed me to proceed with the MRI, even though I said I couldn't pre-pay the $2,400. So that was nice.

What a fun experience! I was surprised how clear the photos of my little guy came out. He wasn't in…read morethe best position at first, but our tech was able to get him to move with different positions. She was the best!

I can't recommend this place enough! I absolutely love it here! She is such a sweet person to work…read morewith and funny as heck! She makes you feel right at home, I felt like I knew her for years the first time we met! I have been here for my 4d ultrasound and now My sneak peek gender reveal and will be back!

Brought my disabled sister in with severe kidney stone pain and the staff upfront was insanely…read morewrong about the wait time. Over two hours of watching people with a fever go in front of us as my sister was doubled over in pain puking and crying by the front desk waiting for a Saline IV (as simple as it gets). I'm not one to leave negative reviews as I know the staff are (hopefully) working hard, but I had the exact OPPOSITE experience at another emergency room when I was experiencing the same thing.

Great service and friendly staff. Scheduling is easy and very flexible for your tight calendarread more

DO NOT GO HERE. I left this Dr. Eldewek practice over 13 years ago due to the staff being so…read moredistrustful uncaring. Years later my children had experience the same horrible care I did. They ruin my life in so many ways. Wish I never would of gone to the Hobson location.

From the owner: NorthShore University HealthSystem, Swedish Hospital, Northwest Community Healthcare and…read moreEdward-Elmhurst Health are now united under one name: Endeavor Health. Together, we're driven by our mission to help everyone in our communities be their best and our commitment to setting a new standard for healthcare by delivering a truly personal patient experience combined with convenient access to pioneering, world-class care. We are proud to be Illinois' third-largest health system with more than 27,000 team members, nine award-winning hospitals and more than 300 clinic locations based in the communities we call home.

Dr. Frahm provides a progressive practice that allows the patient to be part of their own medical…read moreplan. I feel in such great hands with Dr. Frahm and cannot recommend him enough.

3 appts cancelled by this organization----for the following reasons: No supplies to provide…read moreshot--was notified at 9:10 am on voice mail for 9:30am appt---already had driven to location----#2 Morning notification no doctor to administer shot--appointment cancelled--------#3 Cancelled appointment Dr. "sick" no one to administer shot of Hyalgen------ Appointments all cancelled in the last 4 weeks....administration seems to be in total upheaval-------an absolute organizational disaster.