We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.

I needed to get some documents for my parents notarized but unfortunately neither has a current ID…read more Jo Anne reminded me that I may sign for them as power of attorney. This allowed me to get the documents notarized locally, avoiding 4+ hours of driving to/from my parent's home. I no longer needed Jo Anne's services, but wanted to let anyone considering her services know about her honesty and professionalism.

Great quick service and communication Highly professional…read moreand recommend We needed papers signed in a hurry and JoAnne was very accommodating

Laura was fantastic. Set up a new P.O. Box, I was in and out in ten minutes. Super professional, on…read moretop of the paperwork. So glad this is my new UPS Store! (This was my first day in my new hometown btw...nice way to start it!)

Dear UPS of Walnut Creek::…read more You guys have the most amazing employees. I want to put the spotlight on Laura and the gentleman whose name I can't remember! Every time I come in to mail or return clothes, they're so helpful. So kind. Willing to do anything to make the process more efficient and pleasant. Not every UPS location is like this. I go out of my way to frequent this specific location, because of your staff. Thank so much Laura for all that you do. Thank you for smiling at everyone that walks through your doors. You have no idea how much of a difference you make in my day.

I came here to print some flyers for my son's school. Everything came out great! I was able to do…read moresome shredding, make high volume prints, and purchase the folders right there. Boom, done! The owner was incredibly kind and the prices are reasonable. This is a local gem, looks like they also do anything that a fed ex can do! (Plus mailbox rentals and notary).

Mike was really helpful with getting my flyers made in time despite the time crunch towards closing…read morehours. If you need to get any copying done in Walnut Creek, this is the place to go. Prices are very reasonable. Highly recommend.

Consistently disappointing service. In my experience this UPS Store does not follow basic…read morepackage-security procedures--including requiring signatures for valuable deliveries. A recent package of mine went missing after staff failed to check ID or secure the shipment, and when I reported it the promised video review never happened until the footage was already gone. Attempts to reach management were unhelpful; I was repeatedly told the owners were unavailable and no contact information was provided. Based on these repeated issues, I cannot recommend this location for anyone needing dependable package handling or responsive management. Other UPS Stores I use follow proper safeguards, so I suggest choosing a different branch until major improvements are made.

Strange people. I came 2 mins after closing and 3-4 people in there refused to acknowledge me. I…read morewasn't expecting service after closing but you can at least make a hand gesture or not try so hard to avoid eye contact. Now I'm hesitant to come back during open hours...

This spot is still solid for package drop off. Workers are friendly and efficient. Sometimes they…read moremay go on break unannounced when only one person is on staff and close the store for a short time so would suggest if the workers can stick with a designated time slot as I have gone twice this past year where the store was open but the metal gate was drawn and sometimes don't have time to just wait around for them to return. Other than that, highly recommend!

I really wanted to like this place and support them -- I'm a small business owner myself and I…read morealways try to support family businesses. Unfortunately my three month experience here was consistently disappointing and I will not be renewing my PO Box. When I asked for a key to my own PO Box the owner told me "most clients don't need a key, they just ask me for their mail." That alone should have been a red flag. Package drop offs sometimes take several days to show as scanned by the carrier -- not ideal if you're time sensitive. The worst experience was a missing package. Staff told me it was delivered on a Sunday when they're closed. I checked -- it was actually delivered on a Wednesday morning when they were open. After being told to file a claim with the sender I received a text the next day saying my package was there. When I picked it up the owner seemed confused and simply handed it over -- no acknowledgment, no apology, zero accountability. I genuinely wanted this to work. It didn't. Their prices are low for the POBox but not worth the headache. I'll be taking my business elsewhere.

This review is almost a half year overdue! But Lynda was amazing as a notary and getting apostille…read morefrom the State! My in-laws, from outside the country, were visiting in September 2025. During their visit, a matter came up requiring an apostille, or they would simply have to cut their trip short and return home to handle. I reached out to Lynda through Yelp and got an immediate response. We coordinated an appointment and she met us at my home and took care of business. So why does she deserve 5 stars for essentially doing the same thing any other notary public willing to go to Sacramento would do? The exceptional customer service! We ran out of legal paper and she was willing to bring some she had at her office for no charge. Saved me a trip to the store, and she didn't nickel and dime and insist that we pay her for printing, etc. Additionally, after our initial appointment, we realized something had to be corrected and we needed an additional copy. She came back to the house late that evening, AFTER her other job, to get it squared away so she could go to Sacramento for the apostille the next morning. No additional charge! Lynda provided thorough communication throughout, including the next day as she went to Sacramento. She asked if she could deliver the documents to our house the following day as she also had work that night, and unfortunately that didn't work for my in-laws schedule, so she made time to swing by that afternoon before starting her other job that evening. It's not cheap to get an apostille done, but the cost was more than reasonable and Lynda's service was worth every penny! Thanks again Lynda!

Lynda was extremely responsive and very easy to work with. Our family has used her for multiple use…read morecases.

or all of your Notary needs, Mrs. Chop gets the job done! I…read moreneeded some documents notarized and Natalie was able to meet me at my house and get the documents notarized. She was very pleasant, and made the process fun. She will travel to your office, or home office if needed. I highly recommend Natalie if you need Notary services!

Natalie from Diablo Valley Notary Services was amazing! She arrived right on time, was super…read moreprofessional, and made the whole process easy and stress-free. I would absolutely recommend her to anyone needing notary services. Also... this was my first (and last!) pre-nup party--and turns out it was her first one too! She rolled with it like a champ. Thanks, Natalie, for making a weirdly fun event even better!

I have always received such incredible Customerservice when I bring my packages to this location…read morethe ladies are very kind and reliable.

The gentleman on site who took care of my business this morning was courteous, professional,…read moreno-nonsense personable, and above all, knew EXACTLY what he was doing. I am most thankfully impressed!

Amy came through in the clutch! Hooked us up with her backup cause she was going out of town and we…read morereally appreciated it! Waiting till morning would have really put us in a jam so we felt blessed to have found her.

Quick response, great communication, and excellent value. Needed a mobile notary to come to us…read morethat same evening and Amy was a lifesaver for our family.