I would not use them. There have been a multitude of issues with renting with them. One including…read morenot properly refunding deposits. Also claiming damage occurred that didn't. There have been several people in town who have told me they have had the same issues. Also repairs not being made. Use Delgado or any other trustworthy rental agency in town where you don't need to worry.

They do not return emails so don't even try that. Even over the phone while pleasant enough there…read moreis no way to get an answer. If you're looking for a place and unfortunately Estey has the listing for the property, call them. Don't apply, don't give them any money, without making a phone call. They will encourage you to apply despite having an approved applicant. Ask first. It's oddly a used car sales experience and I thought all of those types of businesses had been beaten out of the market place.

Save yourself , the culture at this brokerage is rip off clients and get as much cash as you can…read more We went through two homes and three escrows. It cost just thousands in inspections and lost time. We were mislead continuously. Hazel was sellers agent at one home, lied (oops) about home condition. I had to look up permits to find out and was warned by the Inspector that she has a reputation for this? We backed out after bad news after bad news. The other house was brokered by John Sloss , located in a fire zone only found out after we made offer. Told them to get insurance it had to have updated wiring and plumbing, assured it was. After thousands in inspection, lies . All out dated and unable to insure. Then it appraised 40k less than asking. 3 days before close , our agent Tyler Potter (who was on vacation along with selling agent John, told us it needed a mold inspection which after 20 years in buisness next to the bay, he had never heard of and the deal was dead. Truth, he told me prior that if its didn't appraise , the price would be lowered and that the reapirs I mentioned were not an issue. All 3 agents work for Coldwell banker.... Just like the prior reviews noted. Its a culture at this broker beware. I fired them , found a new broker and a new house with in 2 days at a fair price. with a broker on my side. Buyer beware with these guys...

Jennifer Moore is an incredible realtor! We tried a different realtor at another company first, but…read moreweren't thrilled. So glad we found Jennifer so she could show us how it's REALLY done. We were purchasing our first home and she was so patient and thorough answering our questions! She really goes an extra 100 miles. She was creative with solving problems and made me feel so comfortable through an intimidating process. Highly recommend!!

I can't overstate how important Linda Blanchard was to me during the years she managed - and…read moreultimately sold - my home in Vallejo. I most certainly could not have done it without her. After my place was vacated in 2011, Linda immediately found a long-term tenants and developed a strong business relationship with them, along with the HOA and the management company. Each month, she made sure the rent was collected and rapidly deposited into my checking account. I received regular monthly statements, including tax information, and was kept informed of any and all situations. She was always pleasant and generous with her time (and patience) during each of the scores of phone calls between us. Throughout it all, she demonstrated a healthy, well-appreciated sense of humor. When I was ready to sell last April, Linda managed the whole deal, from A to Z. And then some. She took it upon herself to do EVERYTHING to make sure I was happy. She gave the tenant polite notice and had the place cleaned, painted and updated. We exchanged paperwork and signatures almost entirely via email. Less than three months later, in June 2018, it sold for over the asking price. I never had to travel all-the-way to Vallejo, from Louisville. It couldn't have been easier, for me. Throughout the entire process (over 7 years), Linda was available every day, including nights and weekends. I had her mobile number, she had mine. If she ever had to leave work for any reason, she left me in friendly, capable hands with her co-workers (Thanks Mike). Linda Blanchard will stay on my Top 10 list forever, and I don't say that just because she's a proud Sagittarian who shares my November 30 birthday. I say it because she's a great human being. I expect we'll be in touch for a long time to come.

I walked into Berkshire Hathaway a couple of months before I was actually ready to buy my condo…read more Teresa Costello asked me a lot of questions about what I was looking for and took me out to see a few properties that day even though she knew I wasn't quite to buy. When I was ready, she and I had already established exactly what and where I wanted to live in Benicia. She called me one morning to tell me about a listing that was just going on the market that day. It was exactly what I wanted and I was able to offer a bid within hours of the property going on the market. I'm so happy to say that I am now living in a condo by the marina and enjoying the view of the boats while sitting at my breakfast table each morning. Thank you, Teresa!

We met Jeannie Hamann through a mutual friend and can't recommend her enough. We both bought and…read moresold (when our grandkids moved to Portland and we followed) and always knew we were in great hands. Jeannie is just exactly what you want in real estate. She is effortlessly honest, professional, thorough, resourceful, available and so kind and nice to her core. And a special shout out to Dawn, who always holds down the fort with ease. Pete and Colleen Higgins

Jeannie and her entire team are amazing! Professional, knowledgeable and all around great people…read more Highly recommend.

We worked with Jenny for a year, and throughout that entire time, she was always just a text…read moreaway--always quick to respond and incredibly supportive. She played a huge role in helping us take the big leap into homeownership. From the start, she took the time to truly get to know us and understand what we were looking for in a home, while also giving us the space to explore options we liked. Jenny consistently had our best interests at heart. She brought so much knowledge and experience to the table--things we wouldn't have known to look out for as first-time buyers. Thanks to her expertise, we were able to negotiate to have all of our closing costs covered, which was a crucial part of making our starter home possible. We're so grateful for everything she did for us!

Jenny was recommended to me when I was looking to purchase a home. Jenny is genuine, knowledgeable,…read moreand so very flexible to accommodating to my work schedule. When I was considering looking outside of the area, she paired me up when another realtor to view properties outside of the area, all the while still helping me. Jenny worked well with my loan officer and the listing realtor. She advocated for me in negotiating favorable terms. This is my first home purchase, and I am so grateful I got to work with someone who genuinely cared about me. She conveyed clearly on how strong my offers were, and set realistic expectations. Jenny's professionalism, tenacity, and well established relationships in the industry made my experience pretty seamless. Jenny was patient in walking me through the process. I strongly urge anyone looking to purchase a home to reach out to Jenny. I really thought this could not happen for me. I feel more secure with my future. Thank you Jenny!

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

My husband and I have been working with Paul since June 2025 and Paul literally saved us from the…read moremost traumatic experience anyone can imagine. We had worked with a prior property manager who did not conduct a proper background check on previous tenants who caused us so much stress and money. I will not go into detail, but as I write this, I am still traumatized by the entire experience. However, I do feel more at ease now that Paul has taken over the property, we are no longer dealing with the prior tenants, Paul has helped get the property ready and listed and have found new tenants to occupy the property. Additionally, despite my husband and I being overseas for my husband's job and on a completely different time zone, Paul has always been responsive, diligent, trustworthy and fair. He was very hands-on and any repairs were done in a timely manner and at reasonable costs. I am also compelled to address a couple false reviews against Paul that were written by "Baked S." Baked S. was my previous tenant. Reviews by Baked S. are false and should not be taken into consideration. I urge you to look at his other Yelp and Google reviews and the responses to those reviews to get a sense of the kind of dishonest and unethical person he is. It was not Paul who found Baked S. to rent our home. My husband and I had worked with a previous property management company who did not conduct a thorough background check on Baked S. so we unfortunately fell victim to Baked S. Baked S. already gave notice to vacate our house even before Paul took on the property. He only lived at our house for about three months. Security deposit was timely returned to Baked S. There was no "active sewage, gas leaks, collapsed drainage, or structural instability" as Baked S. claims. In fact, the City had inspected the home and found it habitable and that there were no conditions rendering the home uninhabitable. When Paul listed our property for rent, which was long after Baked S. had moved out of the property, Baked S. attempted to prevent it from being rented by posting more false information on various websites and platforms about our home. Despite the trouble Baked S. caused and continues to cause us and Paul, Paul never left our side. We know that other property managers would never have worked with us or would have stopped working with us under these circumstances. We cannot express how lucky we are to have found Paul. We are hopeful that things will run smoothly as we continue to work with Paul.

I had a nice transaction with Rachel. She was excellent at communicating and followed the…read moretimeframe of the RPA. Her clients left the house in good condition and she was a pleasure to work with.

We were looking to buy a single family home in the SF Bay Area for our daughter and husband to rent…read morefrom us. We did an internet search and came across Birnbaum Realty in Benicia, CA. Rachel Birnbaum was the Owner/Broker. She had a number of very good reviews so we called her and spoke for quite a while about what we were looking for and our budget. From the first call, she started working to find us just the right house. Quickly, she came up with a number of options. She actually videotaped homes she previewed which made things easier for us to choose which ones we wanted to visit and further evaluate. In all of our dealings with Rachel, she was always on top of things, keeping in touch on a regular basis and updating any new listings. We eventually expanded our search to include other cities in the East Bay Area. Prior to making our first trip up North, she would give us the pros and cons of each house, and the back story of the cities. She is both an excellent Real Estate Professional, and easy person to work with. We found a house in Brentwood, CA, made an offer which was accepted after some back/forth negotiation. She handled the escrow process flawlessly and the sale went through without a hitch. Rachel gets an A+ from us for the help she provided, including her knowledge of real estate and her mild easy manner. A win-win transaction, so happy we had Rachel on our side. Another quick addition, Rachel is married to a General Contractor, Ron Bruno. Ron actually did the renovation work that was necessary with the Brentwood house. His work and the subs he hired were also excellent. The work was completed on time and within budget. They are truly a great pair to work with from start to finish.

I had an excellent experience working with the Renée White Team, especially my agent Maichee Vang…read more From start to finish, Maichee was professional, responsive, and truly dedicated to helping me through every step of the home buying process. As a first-time homebuyer, I had a lot of questions and concerns, and Maichee was always patient and clear in her explanations. She stayed on top of everything, kept me informed, and made sure nothing was missed. Her communication and attention to detail made the entire process much smoother and less stressful. The Renée White Team as a whole was organized, supportive, and easy to work with. I always felt like I was in good hands. I highly recommend Maichee Vang and the Renée White Team to anyone looking to buy or sell a home. They truly care about their clients and go above and beyond.

Renee White's Team are so easy to work with. There is a lot of value in what they do. They work…read morehard. My house sold quickly and that was because of the way they work with you. Got the inspection, got the things fixed, painting the inside of the house and staging, etc. she has sold 2 houses for me. Can't say enough about the team.

No rating. It deserves negative infinity number of Stars. I…read moreAgree with the past reviews of Hannah, Paul, etc. I experienced similar issues & very slow response times if any received at all. Walls extremely thin, the dog crap, roaches or nasty bugs that come out from the grounds next parking area in summer, not sure if these are termites. Management here at Waterstone Terrace behaved horribly towards me,, refused to credit rent for noise, drug issues they acknowledged in writing through emails after I had to follow up with Annabelle various times. Her supervisor Alicia tried to override the constitution amendment of "Freedom of Religion," when I was there. Alicia believes and acts as a God Herself exalting herself & Annabelle's bad behavior. They never hold themselves accountable & they go against their own policies with dog breeds Some of the residents don't keep their wild, untamed Rottweilers or pitbulls on leashes. The apartment way overpriced, cramped. U can hear the woman downstairs having loud intercourse with her boyfriend all the time late at night. Easily hear neighbors next door with TV, etc. no privacy really but paying heavy rent. There are better apartments in benicia, way better, I would absolutely not recommend here. This area of where this apartment is located gets very windy moreso than other parts of the city bc of its proximity to the pier. Smell of stinky weed was a constant issue here too. It seems like their might be possible overall bigger drug problem. The management doesn't care, them getting money out of u as a tenant is all they cared about. They hate when u complain about factual issues. They don't take accountability & stole from me by refusing to pay me credit for founded concerns/complaints I had in my stay here. Annabelle lied, concealed in malice in her rotted dog-like behavior about lease take over. waterstone owes me nearly $10K, that's how they make money by manipulating, concealing info like they did with my lease-break issue, management here are no better than thieves & robbers.

I've lived here for a year now I'm super grateful Anabelle Goich, amazing customer service. Thank…read moreyou Anabelle for all you do for this little community . Thank you for your creative thoughtful activities every holiday.

Working with Shandrika has been such a great experience. She has an amazing eye for design, color,…read morelayout, and aesthetics, but what really stood out to us is how well she listens and tailors everything to your style and needs. I also really appreciate how flexible and approachable she is. You can use her as much or as little as you want on an hourly basis, which is such a refreshing option when so many interior design services can feel overwhelming or out of budget. So far she has helped us choose new flooring, paint colors, furniture layout, and a new sofa, and we've genuinely been so happy with every decision. She's professional, responsive, fair, and really cares about making your home feel right for you. She also brings such a fun, positive energy to the process. I'm so excited to continue transforming the rest of our home with her help. Highly recommend!

We worked with Shandrika long ago when we were just thinking of finding another house in town, but…read morewe never did find anything (finances weren't right, but she was always so diligent about notifying us when she found places that might be a good fit). Years later, I remembered this and I called up Shandrika again when I needed a realtor suddenly to sell a house. I knew she'd be up for the challenge and I knew she'd be on top of everything. As expected, she handled everything with grace and efficiency and her keen eye for interior design was put to good use, recommending the right upgrades to maximize the appeal of the house. The sale completed faster than I had expected, and I'm glad to have chosen Shandrika again to assist us with this. Highly recommended!