Aside from returning Amazon packages, I use this store to re-ship items my youngest son ordered…read morefrom his new home is Massachusetts but entered his childhood home address instead of his new one! Lol. I like it, in a weird way, this will always be his home. Today when I went in I had boxes with incorrect labels and my granddaughter in my arms. They already had in the computers my son address from previous mailings. So they did the labels for me! It was very easy. This store hasn't let me down yet!

This has got to have the rudest ups store ever. Not just one employee, every one I've ever been…read morehelped by. Every time I've stepped into this store the employees have been rude and completely unhelpful.

I do not recommend renewing or enrolling in TSA PreCheck here. The employee who helped me was…read moreextremely rude and seemed unfamiliar with the renewal process. According to the TSA website, you can renew your TSA PreCheck up to 6 months before expiration. Even though I was within that timeframe, she repeatedly told me I was "too early" and should come back closer to my expiration date. I explained that I'm traveling next month and wanted to avoid any issues, but instead of helping, she suggested I just travel with my marriage certificate. Nobody wants to carry unnecessary documents while traveling when this could simply be handled correctly the first time. On top of that, she claimed my Known Traveler Number account didn't exist. I had to repeatedly ask her to enter the full account number correctly before my information finally appeared. After that, she continued the interaction with an obvious bad attitude, huffing and puffing the entire time because she clearly did not want to help. The owner was not helpful either. If I hadn't been persistent and informed about the TSA renewal policy myself, I honestly don't think this would have been completed properly. Very disappointing customer service experience. Save your time and money and go elsewhere!

My family of four went to get the TSA precheck done. My wife and two teens had an appointment for…read morethis time slot, I had made one for another day. I asked if he could process me too and he simply and straightforwardly asked if I had filled and submitted my info online and I said yes I had. He said okay then you'll be last. Great! I was a little worried about his demeanor but through simple friendly engagement he seemed to loosen up a bit and then a lot! He's got people coming for this service just about every 10-15 minutes so I can understand his need to be efficient and accurate in order to serve all of us. And he was all of that, we just were trying to make all of our time there more light and enjoyable and he responded well. He provided exactly the service that was advertised and expected and the pricing was a bit lower than other nearby locations so a good value too. Simply submit your info at the TSA website https://tsaenrollmentbyidemia.tsa.dhs.gov/ and book your appointment and you'll be in and out of there in less than 15 minutes! Easy peasy.

Great quick service and communication Highly professional…read moreand recommend We needed papers signed in a hurry and JoAnne was very accommodating

Jo Anne is very knowledgeable and very efficient. So glad we saw her on Yelp reviews, which were…read morevery favorable and informative. She notarized 3 - 4 documents for our family. We will use her in the future and highly recommend her to others.

Lisa was soo friendly and helpful She was very fast and very courteous. My father had passed and…read moreshe was able to help me with that property he had rental. And she is very fast and very helpful. I would highly recommend anytime you need any forms taken care of.

Lisa was fast, efficient and anticipated some of the possibilities and challenges of my out of…read morestate transaction, and made sure to have me include the necessary documents. I can't thank her enough!

I work for a large Title/Esrow company and always recommend SDL to people who want to add/subtract…read morea person from a deed, change something on title, need a document executed, notarized and recorded which is not an active escrow.

Terrible service, dishonest, never use these people for anything. NEVER…read more Doesn't show up when promised, is untruthful.

Kind, helpful staff. Always in and out quickly and easily. Consistently experience here than other…read moreUPS store in town.

This is hands down THEE best UPS store I've ever done business with!!…read more The owners are genuinely wonderful people. Kind, welcoming, and always incredibly helpful. Every time I walk in, I feel like they truly care and want to make things easy. They consistently go above and beyond, whether it's shipping, printing, or helping sort out all the little details. They're patient, thoughtful, and always make sure everything is handled right. And I especially have to thank them for their patience with my endless Amazon returns, lol!! I've brought in more than a few, and they've always been friendly, efficient, and gracious about it. Great service is one thing, but genuine kindness is something else entirely. This place has both, and it's rare. I am so very lucky to have them in my area :D

I've honestly waited until I had a few visits here before leaving my honest feedback. There is no…read moreother way to put this, this is truly a miserable location with miserable employees. When you walk in, you can never expect to get a smile, usually not even a greeting, even when you're standing in line for a while. Always only one employee. Nothing moving quickly or efficiently. This morning I was in line behind someone who looks like they were getting a passport. I waited for what seems like forever before the employee even turned around to say he would be right with me, as his back was to me (and all the customers) the entire time. He had the customer behind the counter, trying to take fingerprints....and apparently she couldn't understand the simple concept of laying her finger flat on the scanner. No surprise here, this idiot customer parked her car right in front of the store taking up one and a half parking spots. Behind the employee was a poor UPS driver with a dolly full of packages just simply waiting to get past him to his truck. Trapped behind the counter with the employee blocking the walk way. He stood there for what seems like forever because this employee couldn't even be courteous enough to take five steps to the right let him pass by. Before this, the employee is having a conversation with this passport customer about how this is his girlfriend's neighbor and what cars are in the driveways and what color houses they are for identifying markers. All while I sat there waiting patiently, a line collecting a line behind me. The woman behind me left her letter and left. I finally took my packages and walked out, super pissed as I write this. Probably should wait until I cool off, but an angry toy he speaks a truthful heart. I waited foreverrrrrrrrrrrr for nothing. This morning was a complete display of lack of consideration, respect and urgency for other people's time. I can't stand this location. But at the end of the day, I know better than to come here.

One star for the pure fact that there was someone there to take my package…read more I definitely do not recommend going to this location until they get their pipes fixed or carpets replaced. I walked in and the immediate stench of mildew soaked carpets and a public bathroom just wafted up my nose. It was disgusting. I DO NOT RECOMMEND this location. Yikes!

I needed a notary to come to the VA hospital in Martinez to notarize a health care directive for my…read morefather and she came within the hour. She was so kind to my father and even thanked him for his military service and for keeping us all safe. That made his day!!! She made the whole experience wonderful for him. He still talks about how nice Cathy the notary was.

I refinanced my house in January. Cathy Jenkins came to my house to do the signing. This was very…read moreconvenient for me because I have two small children. She was very professional and courteous. She went through all the paperwork and helped me to understand what I was signing. She also helped me set up automatic payments.

Lynda was professional, accommodating and helped make this process easy/understandable!read more

Schedule online to check availability, responsive, timely, fast and professional. Won't hesitate to…read morecall on again when we need notary services. Thank you Lynda !

Omg this was the best find ever! I had (what I thought) was a complicated situation and we were…read morestill in and out in about 20 minutes and I cannot say enough great things about the service Druscilla provides! I'm never going back to dmv again!!

She's a Miracle worker!! What probably would have taken weeks to have done at the DMV, she was able…read moreto get done in less than an hour. HIGHLY RECOMMEND coming here if you're not a fan of long lines and time being wasted!!