This place sucks for one reason...well, maybe two reasons only: They charge you 5 dollars to send…read morethem an email to them to print out your label if you accidentally forget to print it out. That should be a crime. That should be a courtesy service, not a chargeable offense. Secondly, the customer service is sub-par due to the limited knowledge base of some of the employees. I asked a couple of basic questions and I got the thousand yard stare. Do better...PLEASE!

I have been remiss is posting a review of this business. I have been coming here for the last few…read moreyears - a regular jaunt, often times to return something my wife purchased from Amazon. I have gotten to know the great people who work here, especially Nary who always greets me with a smile. In reading some of the prior reviews, something didn't seem right - in my opinion (having been to this business hundreds of times over the past 5 years), the negative reviews are not at all representative of this business or the people who work there. The team at the UPS Store in Alamo is simply outstanding. Nary, Jennifer, Vishwa, and Kianna always go above and beyond to make every visit smooth and pleasant. They handle everything with professionalism and genuine friendliness, whether it's shipping, printing, or problem-solving, or dropping off that Amazon return. It's refreshing to work with a group that takes pride in great service and remembers their customers by name. A huge thanks to this hardworking team for consistently making the experience quick, reliable, and enjoyable!

Annoying. I couldn't wait to get off the phone. She clearly has no interest in taking on elderly…read moreclients (I was calling for my parents). Don't recommend this professional for elderly people. Scratch that: I don't recommend for anyone.

Amy was a wonderful notary in helping us getting our living trusts sorted out. She has a very quick…read moreresponse time and can work with your schedule in finding an appointment that bests works with you. I love that she's direct with her pricing and was able to come to our home to do the notarization. Very professional services and even pointed out some corrections in the wording of our documents. I would definitely use her services again in the future.

My husband and I needed to get our prenup notarized before our wedding. Because of our busy…read moreschedules it made sense to look for a mobile notary that could come in and help us get it done. After doing some research I found Lisa and did not regret working with her. From the get-go she was very responsive and professional. It was awesome that we also both went to the same college (as I found out on her website)! We scheduled for Lisa to come over to our house at 7pm. She showed up promptly. The notary process was quick, easy, and painless. Lisa herself is really cool and a very nice person. Thanks for making everything so seamless for such a personal document!

Super reliable and professional. I have gone to Lisa several times for mobile notary and will…read morecontinue to do so!

I was in the store with only 20 mins or so to closing and was stuck with an issue returning my two…read moreottomans to Amazon. Amazon only sent me one label for two boxes and I needed another unique label for the 2nd box in order to ship the ottoman back to Amazon. I got such great support, help and assistance from all three employees in the UPS store, they even talked to Amazon on my behalf to make sure Amazon understood that I was in the store and stuck. They made sure I wouldn't need to come the next day with the ottoman, and they made sure I was getting the full refund. They are a very patient, helpful and efficient team. THANK YOU!

Pretty mad about how much I was charged to send a T-shirt. $68 to mail it - fine I get it. It's…read moregoing to AZ. I needed to buy a box - $12 for the box. Okay, fine. It's a new box. But he charged me a packaging fee FOUR times! So $32 for bubble wrap?!?! For a shirt. I told him I only needed a box. Unfortunately for me I didn't realize until I had paid and left the store. Totally my fault for tapping my card without reviewing the charges. Lesson learned for me. But what a scam - $32 for bubble wrap. I'll do all my own boxing and packing from now on. And a good reminder to use USPS as much as I can. They need more support than UPS anyway.

Great quick service and communication Highly professional…read moreand recommend We needed papers signed in a hurry and JoAnne was very accommodating

Jo Anne is very knowledgeable and very efficient. So glad we saw her on Yelp reviews, which were…read morevery favorable and informative. She notarized 3 - 4 documents for our family. We will use her in the future and highly recommend her to others.

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.

I came here to print some flyers for my son's school. Everything came out great! I was able to do…read moresome shredding, make high volume prints, and purchase the folders right there. Boom, done! The owner was incredibly kind and the prices are reasonable. This is a local gem, looks like they also do anything that a fed ex can do! (Plus mailbox rentals and notary).

Mike was really helpful with getting my flyers made in time despite the time crunch towards closing…read morehours. If you need to get any copying done in Walnut Creek, this is the place to go. Prices are very reasonable. Highly recommend.

Very easy and smooth transaction would do business with them again . My box was to big for my item…read moreI was shipping the lady cut the box and helped me save $50 from the original quote thank you again

Came here for live-scanning- walked right up, staff was very efficient and friendly. My favorite…read morepart was all of the trinkets to look at during the wait. Fair prices and they offer all kinds of shipping.

Ben is fantastic. He is responsive, courteous, helpful, up front about his pricing. Ben responded…read morequickly and was able to be flexible and come on a Sunday when we were free. He was quick and efficient and also patient with us as we sorted a few things out. I wouldn't hesitate to recommend and will definitely use Ben again!

More than once Ben has come to the rescue for me! I appreciate his flexibility and responsiveness…read moreso much - even on very short notice, he can usually help me out when I need him. He really cares about his business and about his clients and I have had only positive feedback from the people I have referred to him. He's a pleasure to speak with on the phone, and his level of professionalism and friendliness is well-balanced and much appreciated!

Christina is truly a gem, incredibly accommodating, even traveling across the bridge without…read morehesitation. And patient even as I was a few minutes late and had a bit of a snafu in the beginning. Super easy to work with, and the entire process was seamless from start to finish. She's a total pro who knows the notary process inside and out, which made a stressful situation feel so much more manageable. Well worth the price. Such good energy and vibes throughout, I can't recommend her enough. If you need a mobile notary, please reach out to her. She's the best!

Christina of Bay Mobile Notary services was prompt, friendly, and professional. My Mom needed a…read morenotary to certify her ID and a bank document, and we appreciated the quality service from Bay Mobile Notary.