Just wanted to say that it is a true pleasure working with Jacqueline Helleis and Haulaway Storage…read moreContainers. Anytime we need a container Jacqueline always gets the job done smoothly and efficiently even when we have 911's. Their monthly rates are also some to best in the industry. Thank you, John B

I couldn't be happier with their service. They were able to get my container to me within 2…read morebusiness days! I have a double wide drive way and wanted to have the container off to the side so I can still access the garage. I was worried that they won't be able to squeeze it to the side bc it's a tight spot. Rudy was my driver and he was absolutely amazing. He was super nice to speak with. He called the day before and the day of prior to arriving so I can be ready for the delivery. He listened to my concerns and requests. He was able to put that container smack dab on the line where I wanted (see picture). He is one heck of a driver! The people at the officer was also super nice and knowledgeable as well. I spoke with Dan and Elyse. I asked about movers and they gave me a few leads. I'm so thankful for them I would 100% recommend them for anyone who needs a sturdy storage and excellent service.

This is a review of Extra Space Storage at 11123 SW 68th Pkwy Tigard, Oregon. When I signed up for…read morea 10x10 storage unit, I didn't hear them say that it was a promotional rate for four months (my fault for not asking about the future rent increases). They did tell me that IF the rent was raised, I could negotiate for a lower rate. Alas, when the four months expired, the rent went from 155 to 255 per month (which included modest insurance). They were willing to drop it to 225 (including insurance), but that is still exorbitant! I will say the unit is clean and dry at Extra Space Storage--unlike the last place I rented that had rats and moisture. But I'm now moving to an equally clean storage facility in Tualatin, Oregon and the rent is 140 dollars per month (not including insurance). This mistake I made with Extra Space Storage cost me 500 dollars for movers to transfer my tools from one storage unit to another. Adios to Extra Space Storage!

James in the office was respectful, efficient, helpful and knowledgeable. I got there, was shown…read morearound, and got the paperwork done, all in less than 30 minutes. Thank you!

I worked there for over 7 years best job ever loved my customers! The units are secured and state…read moreof the art!

I LOVE this place! I have been renting a storage unit since 2013 and haven't had a single problem!…read moreJoanna runs this place and I've only contacted her once when I initially started renting, she is awesome and then I randomly saw her a few weeks ago and talked with her. She knows her stuff and I trust her, she'll only give you a unit that works for you, which is great! The rate is amazing, my monthly rental didn't change for 3 years! I am highly impressed! And I've researched prices as I like saving money and they are the cheapest around but they have top notch service. It's a super convenient location for me but they are hidden off of 99w, which is not even a bother...hey, it saves me money! I wish I could live here...it'd save me soooo much money compared to apt renting!! Plus my "neighbors" are rarely home and it's a very safe location!

amazing, safe, secure, great prices self storage! manager lives on site with his 2 super cute…read morekitties!! would recommend this self stor to anyone. quality units & lots of options for units!!

We have been with Columbia Self stor for a long time. Excellent customer service. It's a husband…read moreand wife team, always courteous. There were a couple of times we were late on our payments because my husband was in the hospital. They were so great about it and never charged a late fee. My husband and I highly recommend them. They have been great to work with.

We are in the middle of a cross-state move from Tucson, AZ to Sherwood, OR and had an extremely…read moredisappointing and stressful experience with the U-Haul Sherwood location regarding our U-Box delivery. The day before delivery, Laurie from the Sherwood U-Haul location called my husband directly and verbally confirmed that our four U-Boxes would be delivered between 12:00 PM and 2:00 PM. That same time window was also confirmed in two identical automated text messages we received (which we still have). Despite all of this, the driver arrived at 8:30 AM while we were still at a hotel. The home does not yet have utilities or heat, and it has strict HOA rules regarding where and how long U-Boxes can be placed. We were not refusing delivery -- we simply asked why the driver was there four hours early and requested that she check with dispatch before placing the boxes. The driver told us she would call dispatch and get clarification. Instead, the next call we received was from Laurie, telling us that we had "canceled" the delivery (which we absolutely did not) and that we would now be charged an additional $99 to reschedule. We made it very clear that we never canceled -- we only questioned why the delivery was happening outside the confirmed window. We were then told that if we could drive from the hotel immediately, the driver could return, but we would still be charged. Later, this fee was reduced to $50 -- despite the fact that the error was entirely on U-Haul's side. To make matters worse, this situation is part of a much larger pattern. Throughout this move, we have encountered:    *   Multiple unexpected charges at different stages    *   Separate delivery fees for each U-Box    *   Conflicting information about insurance coverage once the boxes crossed state lines    *   Repeated billing under different descriptions What initially seemed like a cost-saving option has turned into a stressful, expensive ordeal. Between U-Boxes, trailers, delivery fees, and add-ons, we are now well over $5,000 -- and still responsible for unloading everything ourselves. At that point, we should have paid slightly more for a professional moving company and avoided all of this confusion and stress. This experience showed a serious lack of communication, accountability, and customer care at the Sherwood location. Being blamed -- and charged -- for an error that was clearly documented in writing is unacceptable. I would strongly caution anyone considering U-Box containers to read the fine print carefully and be prepared for surprise charges and shifting explanations. Based on our experience, I cannot recommend this location or this service.

The Owner Sherry was there at 0700 when they opened, had us on the road in 15 minutes. She took…read morecare of us like we were family, made sure the pieces we needed were available (5 point adapter and 2" ball). Can't say I expected to be taken care of like this - I've been to lots of U-Hauls over the years, Sherry knows how to take care of you.

This facility was awesome for my business. Incredibly easy to sign on and was easy to expand when…read moreneeded. Will be using again shortly here.

DO NOT RENT FROM HERE!!!! They will bump your rent a 100 dollars or more every year as a loyal…read morecustomer but give new customers lower rates than you. Pretty clean facility but the rent increases are absolutely insane. Look at the same size units in the surrounding areas and they're hundreds less