Brenden was amazing, not only providing me all the information for a seamless transition, but also providing two helping hands while I was vacating, unmatched customer service! Used this storage room for about a year, and the staff was always friendly and helpful when it came to any issues as I was not in state. read more

The office manager is rarely here and the gate code has not been working for three hours on a Saturday. Very poor customer service and very high rates for such shotty service. read more

quick and easy rental experience. Jan was very polite and professional. I highly recommend renting from them. Thank you very much read more

Never rent here, Staff Rarely on Office, to manage your account such as Insurance cancellation, onLine , is a JOKE.

I want to thank all of the ladies for helping me finally find a storage space that fits! I did go from one public Storage to another and that was wonderful. ​ read more

Constant price increases! Extremely poor website for payment. Customer service is a non existent. Dated property! There are many more options around. read more

Everything so far about this facility is excellent! I first spoke to Jan, who I believe is the manager..she was sweet, informative and very very helpful, both on the phone and in person. This location has exceeded our expectations, including on a Sunday move in day, loaning us a hand truck when we forgot ours at home read more

Julie was a great person to help us from the minute we walked into the door. She juggled another customer and none of us felt neglected. She was the perfect one to be in your office. Thanks! read more

I have been renting storage space here for years and have always had great service from Jan. Yesterday, I met Laurie, who gave me the same first-class treatment with a new rental: quick, efficient and made sure that I got the best price for my needs. read more

Constant price increases. Manager there seems really confused and goes out of her way to not be helpful. Steer very clear of this site. I know another renter that had all of his property stolen. They were not helpful and if you don't pay for their extra insurance it's almost impossible to work with them on a claim. just a bad deal all around. read more

As a long term business owner, I do understand the value of a good review. I also understand how much conscientious effort and consistent commitment to excellence in service it takes to EARN the unsolicited review. As such, I find myself quite surprised to be rating one of my storage providers as one of maybe 3 reviews ever in the last 10 years. I have been a client of this facility and others in this area off and on for over 25 years. This one has historically been ,(By Far) one of the more "Minimally," managed/maintained options of the many offerings throughout our area. But it's a SUPER CONVENIENT location for me as a local business owner & resident. Very recently, this property has been blessed with the inclusion of the first genuinely professional onsite management that I can ever remember at this property. I was rearranging my unit yesterday and the manager was doing a walk through and stopped and greeted my wife and I. during the conversation, she mentioned some improvements that were coming the property etc, and then asked about our experience. I happened to mention a slight "Challenge," that I had with a fairly minor administrative/policy adjustment with very minimal notice. No Biggie!!! It was to be expected, as we are starting to note some significant improvements to the property. But it impacted my business slightly due to short notice. ******( The 6th star is for the manager who took the "off hand," remark about a minor & temporary business challenge of a whining customer, and took the time to "Consider" and "Reach back," on a holiday weekend to let me know that she came up with a way to accommodate us while we quickly transition to the much welcomed adjustments and improvements.****** WOW.... read more

I showed up 5:01, she was sitting at the desk and couldn't let me PAY- sorry you're getting money. I get your have to let every person in but I looked around and no one was there. I will never store with them again because I believe in customer service. Don't be a dick read more

The lady in the office, Jan, was very polite and detailed. We are new to the area and she made me feel welcome. She also made me feel if I had any problems she would be very helpful. The price of the unit was very reasonable. You do have to have insurance on your stuff which I haven't experienced before. They do offer pretty cheap insurance ($8 month for $2000 coverage. We are keeping Christmas items and extra items that will not fit in our apartment so we got a 5x10. The hours you can access the units is very good being 6am to 9pm. daily. Our last unit was 7 am to 6pm. read more

Jan was great to work with! Sorry I don't have time to write more. Thanks, Jan! ggggggggggggggg hhhhhhhhhhhh read more

We're looking at a pretty massive move and it's stressing me out more than I can say. Getting a storage unit to hold the bulky and awkward items is just one of the steps in this process. Laurie made it the whole thing super easy! She she showed us around the facility, filled us in on everything and got the paper work filled out in record time. The prices were reasonable and the unit was dry and clean. read more

Jan is the "bomb"...super friendly, wonderful disposition, helpful, and professional! The units are clean and appear to be rodent free. I feel very confident that I am storing my worldly possessions and all that I own in a safe place. Jan made all the difference as I have never had to store anything I've owned before and it was somewhat an awkward feeling. I know I've made a friend for life! She's amazing and an asset to PS for sure! read more

Jan at the front desk is fantastic! She is extremely helpful and offered outstanding service. I would recommend this location to anyone seeking a storage unit. read more

Jan is wonderful! She friendly and helpful. You can tell she takes great pride in her work. The property is very clean and convenient. We are very happy in our choice to rent from here. read more

I met Laurie at on a walk-in to public storage on my first day move to Oregon 20mins before they closed. she saw that I was down and out and tired and still gave me a tour of the rooms and took my application. I appreciate gestures like this so much and am writing this review because of it. Also I I didn't hear her mention the word I dislike very much, "unfortunately" read more

Great staff, crummy management. Web site doesn't work and often sent notifications to wrong address. Agreed to hold unit and sold everything day before. Than, wanted 3 times value. read more

Jan, the property manager, is so very efficient, helpful and accommodating. We always feel like she is really looking out for us with her service delivery. Her customer to focus is outstanding; it is no wonder the property is so clean and safe. Rachell, Jan's asst., did lots of legwork to get us moved into our desired space. She took the time to show us several units, making our decision very simple and satisfying. Such a great team and Public Storage space. I never have to worry. read more

We just moved in and so far so good. Jan at the front desk was extremely helpful and conscientious about providing great customer service for all of our moving needs. read more

Their rates increase annually at a rate much greater than the cost of living index. This probably applies to all Public Storage locations. read more

Jan was so helpful and nice!! She made my transition to moving really helpful and easy by helping me pick out the perfect storage unit!!

Public Storage has been my best storage experience to date. Good prices, simple paperwork, clean room and good management. Laurie was very nice and professional, she clearly explained everything. I didn't leave a 5 star review for 2 reasons: 1. The storage rooms need individual lights or skylights minimally. Interior rooms are not very well lit from the hallway lighting. Even a single bulb in the middle would be better than trying to use the hallway lights. 2. In this day and age of people having alternative schedules I think being open 24 hours should be standard with this type of service. I'm not arguing for 24hr management, but 24hr access would be great. Will reccomend and likely use again. read more

Laurie was very helpful and fun. This was my first time renting a storage unit and she made it very simple!

We've had a great experience with Public Storage, especially Jan. She moved us into our unit and has been very attentive with our needs ever since. When we had a miscommunication regarding payment she was able to help us out and understand our payment history with a personal phone call. I would definitely recommend this business to anyone looking for storage needs. read more

Jan was so helpful in explaining all info of storage here, very friendly and I'd highly recommend anyone to use this storage facility!

I needed multiple storage units quickly, and Jan took great care of me. In fact, she even remembered me (I rented from the same facility in the past)! It's so nice to know you're in good hands. The moving process isn't easy, but Jan sure made this step painless. read more

Just signed a lease for storage from Jan and it was very easy! She was such a great person and you know she loves her job and the company she works for. She went over everything I needed to know and made sure I was taken care of. I will be moving my stuff in soon and I know it won't have problems! read more

I don't have an issue with the manager of the storage place. I have an issue with corporate policy month to month leasing and what that truly means. I'm vacating the unit on March 5, but need to pay a full months rent. This wasn't disclosed and its not mention in the contract. As the spokesperson said, "its our policy". Bad policy! Needs to be fully disclosed! read more

Jan was very friendly and helpful at Public Storage. The process of setting up a storage unit was nice and easy.

Will never rent from here again. Was charged an extra months rent even though I had vacated the unit before the appointed time.

Public Storage unit was priced right when we used their online special. The problem was when we needed to change to a bigger unit and I went online to do book another online special for a bigger unit, that was when things got nasty. Jim called to confirm the unit and ask if I had any questions, I then explained that I have a unit with them and that I was needing another one. Things went downhill fast as he stated right away that they will not be able to give us the online deal at all. If we wanted to change to a bigger unit, we will need to pay full price. After that incident, we then had our current unit price increase by $45 for the next payment, our online special was supposed to get us the special price for 6 months, this was just two months after using the storage unit. Needless to say, we rented two other units from their competitors right next store and had better customer service, better units, and use of their supplies was provided for free. When we moved out early we even received money back for our early departure from our other two units. We moved out of Public Storage two weeks before the end of the month, and we asked about the refund for the unused days as the other storage unit gave us $150 back for the unused days, and we were told that they don't refund. This was also giving them over 30 days advance announcement of when we were going to move out. read more