What a great trusted business. The support and customer service were phenomenal. I felt that I was…read morehandheld through the first time I required the use of a storage unit.

I wish i had more stuff so i could have a reason to keep storing with them. The property is very…read morewell taken care of and the customer service was next level. I would highly recommend using them for all your storage needs!

I rented 5 storage units here for 1 year from March 2022 until March 2023. The professional service…read moreI received from Melinda and Xander was absolutely fantastic every step of the way. They were always friendly and courteous and I knew I could rely on either one of them to answer any questions I had right away. The facility is clean, modern, extremely secure and all of the inside units I had were climate controlled which was very important to me since I was storing 40 thousand rare LPs and expensive Mid Century modern furniture (Eames/Knoll/Milo Baughman/Platner/Saarinen etc..). I looked around at other facilities and knew right away that this was where I wanted to store all of my belongings while selling a house in Portland and planning a move to California. Honestly the staff here really is the cherry on top and they work very hard to make everything run smoothly and efficiently including Uhaul rentals! If anyone from Corporate is seeing this, be sure to do what you need to do to keep them on board! Having peace of mind and being treated like family is priceless! Thanks Melinda and Xander!!!!! Shane 'DJ Sureshot'

Absolutely do not rent from them. I fell behind one month in August due to a family emergency and…read morefinancial hardship and I was charged a late fee (no big deal) I called and on the 9th of the following month to see if they would take a partial pay. I was told no, and payment was due in full. I explained my situation. Communication was very poor on their par. I have not had emails or phone calls returned. Currently I owe over $1000 in late rent and late fees. They placed a lien fee Sept 1st for $85, lock out, inventory, and photo fee of $40, and an advertisement fee of $35. I explained I am a single mom and my son and I are living out of my car after fleeing DV. Lastly 3 different times I was unable to access my unit because the elevator was not functioning for several days.

We rent several storage units and a trailer parking spot at Parkside. We've been customers for…read moreseveral years. The yard is always spotless, access is easy, communication is great.

We had a great experience with Parkside Mini Storage. The owners were welcoming and extremely…read morenice, the place is spotless and super secure. It was also a great value. We will definitely come here for future storage needs.

I looked at a lot of different places to store my rv and this place is by far the best. It is very…read moresecure and the staff is wonderful. The only draw back are the hours you can access your rv or boat. The gates are only operational from 6am-10pm vs. 24hr access, so you have to work around their hours.

Erica was a great help in getting us set up quickly with a storage space. Facility is clean and…read morecustomer service was great. Glad to have found Canby RV and Boat Storage.

The site manager, Austin, is incredibly helpful & friendly in all our interactions. Not only did…read morethey make the moving in process super easy, but they made the moving out process equally smooth. They have also been accommodating and understanding of various circumstances on my end which has been a real lifesaver. My storage unit was clean, secure, climate controlled, easy to access, and well worth the money. The customer service provided by Hillsboro West Self Storage is top tier and will make you glad you chose this location.

Well-organized, good signage, friendly staff. Had a bit of confusion with our containers arriving…read morefrom out of state, but they were able to help us figure it out and get everything to the right place. They have everything you'll need for moving - boxes, tape, locks, protective padding. Great experiences with everyone I have interacted with here.

I probably shopped around at about a dozen different storage spots until I decided to go with…read morePremier Storage. The guys seem friendly & alright (only had to speak with them face to face twice). The storage itself is well maintained, clean, secure & easy to navigate...all which are personally my biggest concerns with a storage place. The moving truck they give you to use is nice & new which no other storage place I shopped at gives you one upon rental. Overall, I've been very satisfied & never had to worry about my stuff...which should be a given with any competent storage facility. Pros: CLEAN FREE use of a moving truck when you move in. Payments can be done over the phone, automatic, or online. CLIMATE-CONTROLLED GREAT rates compared to what else I checked out there. Cons: Access Hours are only 6am-10pm, which isn't TOO bad...but I'm a night owl. :)

Would recommend this facility to anybody! I am recent college graduate and needed a place to store…read morefurniture while I temporarily moved back with my parents. My family had a good experience with them in the past, so I called them & it couldn't have been easier. Their insurance is affordable & I was able to have a quick turn around. I recently used their truck used for local moves & it was convenient. If you don't want to worry about your stuff, this is the place for you!

We rented a small unit in this facility for about a year and could not recommend it any more…read morehighly. It is very clean, well-organized and well-maintained. The managers are very responsive to your needs. If we need storage space again in the future, we would definitely rent again from Oswego Storage.

I used two units for more than two years and have nothing bad to say. The manager is friendly,…read morehelpful, and promptly refunded unused $ at end of stay. The place is clean, well-lit, well ventilated, and well-supplied with carts of various sizes. It feels very secure and met our needs perfectly. Thanks Scherry.

Have been towing and storing for over 50 years. North Plains TV has been my best experience by far…read more From the first phone call asking questions to my last day, excellent and beyond expectations. A true gem. Will definitely be back. Dealing with the manager Jason Krueger was a pleasure not to mention the fair rates.

I have been a repeat customer at this facility for over 10 years, with multiple rentals over that…read moretime, and until this most recent experience I would have given it a strong 5-star rating. Historically, the staff here were professional, courteous, and genuinely customer-focused, which is why I returned again to store my new RV. Unfortunately, this latest transaction was very different. While I understand and accept new policies around proof of insurance and ownership, the issue was not the requirements themselves--it was how they were communicated. A phone conversation with the current facility manager escalated unnecessarily and became confrontational and dismissive. I was repeatedly interrupted, spoken to aggressively, and made to feel as though my integrity and long-standing relationship with the facility were being questioned. That interaction was so inconsistent with my prior experiences here that it was genuinely disappointing. Customer service is as much about listening and tone as it is about enforcing policy, and that piece was clearly missing. I am sharing this feedback in the hope that ownership and leadership will take it seriously. This facility has historically been excellent, and with the right focus on professionalism and customer respect, it could be again. Update (January 2026): Following this review, I was contacted by the regional manager, and I later received a personal letter of apology from the President of West Coast Self-Storage, the company that owns this facility. He acknowledged the issues I raised, confirmed that their computer system had changed (which explained the missing rental history), and assured me that corrective steps are being taken to improve both recordkeeping and customer communication going forward. I appreciate that leadership took the time to listen and respond. While I ultimately moved to another storage facility that better fits my needs, I respect the way West Coast Self-Storage handled this at the corporate level and hope this location returns to the high standards it once reflected.