I won't go into details like I usually do, HIPAA and all (well, because it's not your business), but I will say I LOVE LOVE LOVE my PT. I would give you her name, but I'm not sure how specialized she is, and HIPAA and all... But I've tried out a few PTs in my day and the one I have here is just awesome--totally chill and yet well-versed in her field, totally personable yet professional enough so that you don't feel strange letting someone lay their hands on you.
The only thing I don't like about this place is that, every time you check in, they must check your info--number, address, insurance, etc. I don't like this because HIPAA and all and it's just weird. Maybe it's a UW thing, as it's happened before at another location, but most other places in my life simply say, "Has anything changed?" or even have it on the sign-in form. Maybe that doesn't work for those who simply have forgotten, but I think there's a better way, such as having them check in electronically, assuming they can read. I also think it's weird because, for the elderly, they ask things like, "Are you employed?" or "What about your spouse?" I don't know about you, but if I had just lost my job, that might be a sensitive question; isn't the more relevant question what insurance they have? It's even worse asking about a spouse; what if they are dead? Sensitive and irrelevant.
But my PT is awesome enough for me to deal with this, and apparently many others since their wait list for new patients can be pretty daunting. That said, I plan to write to the administration at the hospital to let them know they may wish to consider making changes.
Bottom line: If you are effed up at any point, check 'em out! Fingers-crossed you never need them. read more