I was referred to Integrated Rehabilitation Group for occupational therapy on my left thumb because…read moreKaiser Permanente couldn't get me an appointment for six weeks. My thumb needed treatment immediately, not a month and a half later. After pushing back, Kaiser finally authorized me to see an in-network provider, and I was relieved when IRG could get me in much sooner. Unfortunately, that's where the positive experience ended. When I arrived for my appointment, the OT told me they were "short staffed" and that he would have to split his time between me and another patient sitting right next to me. I was stunned. I was paying my copay for one-on-one occupational therapy, yet I spent the appointment sharing my therapist's attention with someone else. At no point did I feel like I had his full focus or that I was receiving the level of care I was there to receive. The treatment itself was underwhelming. My hand was dipped in warm paraffin wax, which felt nice, but I later saw the visit billed as heat therapy with ultrasound. I never received any ultrasound treatment. Seeing that on the bill raised serious questions for me about the accuracy of the billing. It feels fraudulent. To make matters worse, after dividing his attention between two patients for the entire session, I walked away with exactly one exercise to do at home and a tiny rubber thumb guard. Then I saw the bill: $553 charged to Medicare for that visit. From my perspective, the value of the care I received was nowhere close to what was billed. I left feeling rushed, overlooked, and disappointed. I expected individualized occupational therapy, not shared treatment and what felt like the bare minimum of care. I cannot recommend Integrated Rehabilitation Group based on my experience.

A huge thank you to the staff at IRG Greenwood, especially Jeremy. You made the difference in my…read morerecovery and I am so grateful. The staff is awesome...dedicated professionals who care about their clients.

I went to see Izette at Real Rehab as a referral from a friend and I was thrilled by the…read morerecommendation! My reason for going to rehab was from an ankle injury that didn't heal. It was an interesting situation with my and Izette knew just what to do. She got right to work and had my ankle/foot situation fixed up in no time at all; a true miracle-worker! I really appreciated her know-how of what to do for an effective treatment as well as some great exercises to do at home. Stellar physical therapist and great space to boot, in Northgate. I would HIGHLY recommend this place to anyone in need of any sort of rehab/ physical therapy!! - Kerri K.

I came here after two years of chronic shoulder pain that was keeping me in bed for weeks at a time…read moreand unable to function in my daily activities. I had visited several doctors, massage therapist, and acupuncturist over the years to try to find relief and nothing was working. Not only has Michelle been incredible at making connections to get to the root of my injury, but I also left my first physical therapy session pain free. Yes, you read that right. Pain-free for the first time in TWO YEARS!! I've been coming here for over a month now and my pain has consistently been almost non-existent or very low on the pain scale if I do have a flare-up. I got my life back and I'm so grateful for Michelle and the rest of the team at Real Rehab for their expertise.

I knew I had hurt my back doing something silly, and I was very fortunate that I had just moved to…read morea new area and there was Therapydia right nearby! I do work in health care, so I had a general idea of what happened, but wanted to get in PT ASAP to get the rehab started. The team, with Jim and Lisa was great at showing me what was going on and then spent plenty of time going through each exercise I would need to do. The online portal is also great to review the program and log that I am keeping up with what I need to do! The text message reminders were annoying but they did keep me accountable to do my rehab and you can opt-out if you prefer! Fortunately, my back is much better, and I am glad to have them nearby as I am sure with working out and staying active, I might need them again sometime!

Profits over patients business. Already kind of a bummer you even have to go because someone else…read morecaused you to be in a car accident and totaled your car, but at least their insurance pays for it. Went here for months and months without missing an appointment. Work as a firefighter, worked a 72 hour shift and missed one appointment and they charge you $100 out of pocket, doesn't matter how long you've been a good patient. Also, it was $25, but they sent out a very easy to miss policy revision through EMAIL changing it to $100 with no agreement from patients. And when you call the front desk concerned with the 400% increase, she lets out an audible, "oh my god" and treats you like garbage. Also, she didn't let my PT know that I called in to apologize to my PT as soon as I'd realized I'd missed the appointment. Rude. My Physical Therapist was super awesome though and if you go here I would recommend Leah Kern, however, I don't agree with management's business practices. Been getting PT just down the street at one of their competitors and am treated much better and they have better, AND less expensive cancellation policies (and parking too).

I started going to PT because my knee has been bothering me. Saw my PCP, she recommended some PT,…read morewhy not.....I decided to go. Adam is really nice, real cool and personable to talk to, knowledgeable about telling me my treatment plan etc. His assistant, Ashley, was real cool as well, she worked with me on my knee exercises etc. Will come by to check on me periodically as I'm doing my exercises and give you time to work on your exercises yourself. I missed a few appointments and she gave me a call to check on me to see how I'm doing. She's nice. Been here a handful of times and it's been pretty good overall, some of the front desk people are a little spacey with working the computer on scheduling, getting you checked-in and co-pay payment transactions. The staff is mostly ok, some may feel it's social hour and it's super social, fun time among the young staff with each other. I don't mind it but I can see some other patients getting annoyed. May be worth coming by a few times to see if you like it. This is located in the UW Sports Medicine Clinic in Ballard right at 15th & Leary, right at the bridge, it's near Trader Joes, across the street from L.A Fitness and all that. The building is part of the UW system so there are a lot of other types of doctors there, xray/labs, and so on. It's one stop shopping set up. I like the location as I live nearby and it's right on the bus line. Pray for my knee.

After going here for years for various sports related ailments I had to lower my rating. Brian and…read moreteam have been helpful and responsive but ultimately didn't help with my biggest problem. With Vickie now gone I've found better care elsewhere. I found my treatment not flexible enough for root cause analysis. 15 minutes with Brian 45 minutes of excercises. Not getting better? Let's keep doing the same things.

Truly enjoyed working with the entire time at Mobilize Physical Therapy! Such a kind and supportive…read moreenvironment. Anne helped me recover from patellofemoral pain that I'd been struggling with for several years. I'm super happy with the progress I made under her care and feel confident that I'll be able to maintain it with my at-home exercise plan. Would recommend this clinic to anyone, especially for sports-related injuries or pain.

I have been going to Mobilize for my right knee after knee replacement surgery and to stave off…read more replacement surgery on my left knee. During this time I have worked with several therapists and they all were great. They are very skilled, knowledgeable and the listen to their clients. My results exceeded my expectations. The atmosphere is friendly and positive. I will go there again should the need arise.

I had an excellent multi-visit experience with Emily. She patiently helped me overcome a problem…read morethat had been bothering me for a long time. The front desk staff were always professional and kind.

My experience was amazing . I went into the hand therapy pretty apprehensive and was surprised how…read morein five appointments the therapist cured my tendinitis. Extremely professional and a terrific therapist. Highly recommended!

Carri is a PT genius! She always is able to figure out what is wrong and make it better. I have…read morereferred many others to her and they have all said the same!! She is not your"typical" PT as she goes beyond just giving reps of exercises to do..she goes deeper into the structure of your body to assess the underlying issues. Recently she helped me figure out how to run correctly without causing low back pain. It's in process but I now have hope that at age 70 I can continue to run!!

I have lateral lumbar stenosis in my low back with several herniated discs. I recently had a…read morehorrendous episode of my back going out with stabbing electrical pains and was just dying! Carri worked me in immediately and by the time I walked out of her office I was standing upright and not having pain spasms! It was miraculous! Its 3 weeks later and I am pain free! I honestly don't know how to thank her enough!!!

Ruth is amazing. She came up with an exercise routine that strengthened my muscles and eased my…read morepain. She's great at coaching clients to improve their form. She's also extremely patient, yet she does not allow me to take the easy way out when I'm tempted to skip workouts "because I was tired after work" or "it was too hot that day." What's more, she is careful not to push patients beyond their abilities. I leave each session feeling refreshed and excited to get better. All of the receptionists are friendly and accommodating. Highly recommended!

Lisa is an amazing therapist. She is kind, knowledgeable, and makes the session pleasant. The…read moreexercises are straightforward and easy to follow on the app outside our sessions. I trust her guidance. The front office staff are professional and helpful. I was able to book sessions 6 weeks out. Very good customer service. Overall a very pleasant experience during my healing.