Have seen two different Orthopedic doctors for the same issue at this location and I sincerely hope…read moretheir family members never receive the lazy and uncaring treatment I received. Doctor #1: Refused to send me to Physical Therapy- said wouldn't help at all, in fact make the situation worse. Instead recommended a $600 out of pocket treatment that did zero to help. Saw another doctor at another clinic that did end up sending me to PT. PT gave me back my mobility and decreased pain. Doctor # 2: Given outdated and unnecessary paperwork to complete (according to my insurance and the UW customer service)- haven't these people bothered to check in the last 4 years what papers are in patient care packets? Called in for a serious reaction after surgery- could be blood clots they said. Then said would set up appointment for procedure to check on possible clots (their words, "possible blood clots")....still waiting....sent email asking about appointment...still waiting on response. Guess I'll be going to the ER to get this checked on then? Why put the idea of blood clots in my mind and then drop the follow-up to get me seen for this life threatening condition? Customer representatives when you call into the clinic are rude, curt and useless. When I have been in the waiting room, have heard them taking about patients, mocking them and making fun. Shame on you making fun of sick people in pain.

I broke my toe recently, and was referred to Dr. Bouche or associates. Dr. Bouche was booked out…read morefor quite a while, so I saw Dr. McInnes instead. Bad news, I needed surgery, but good news, Dr. McInnes and his nurse, Dee, are super nice, as is everybody else I have interacted with at the clinic (another nurse, Angie, and all the receptionists). Dr. McInnes and Dee have both taken the time to answer all my questions, and the doctor went out of his way to explain things to me after surgery *and* in my next appointment--just in case I had missed anything in my post-surgery stupor. He drew pictures, and even showed me some photos he took of my little bone fragments with his iPhone (not kidding). He's done a great job of explaining everything to me very clearly, making sure I understood, and making sure I was as comfortable as possible with everything. (For example, I have a pin in my toe that will be removed later, and he modified the dressing a little bit so the pin would be covered because I was nervous about having the end exposed. He also gave me a new prescription for pain meds the first time I saw him, because the Vicodin the ER gave me was giving me a lot of nausea.) On the down side, you have to pay for parking, but again on the plus side, when I left today, the parking lady gave me a jar of blackberry jam! What!!! That's not even possible. BUT IT IS, and I have the jam to prove it.

This is an older facility that UW Medicine acquired at some point and looks outdated both outside…read moreand inside. It is a long walk from the main entrance to the elevators (not great if you can't walk!) And the foot and ankle clinic oddly didn't have seats in their waiting room conducive to those with foot/ankle injuries. On my first visit I had to wait for the receptionist to check in two other people while I balanced on crutches in pain. When I sat down to await being seen there was nowhere to prop up my injured leg. I thought this was really odd. They could really use some tall chairs like the Sports Medicine Clinic at Husky Stadium has if they don't have other ways to elevate injuries. When I checked in I was in a lot of pain and had to ask for a wheelchair. I was surprised they didn't offer one when they saw me hobbling around in pain. I can't be the first person to come in like this - it is a foot and ankle specialty clinic! Once I was brought back to the exam room the visit went very smoothly. The team works well together and the doctor I saw was very thorough and professional. I felt better after getting to ask all of my questions and seeing additional x-rays and CT scans. They were able to schedule my surgery quickly and their surgery team was very good. On the day of the surgery I was a little anxious but the surgeon and anesthesiologists working on my case were very calming and pre-surgery was pleasant and not anxiety producing. The nurse had trouble locating my vein to insert the IV and pricked me twice before she had to leave for lunch break. Luckily the female anesthesiologist offered to do it and I barely felt anyhing that time. She was quick and so friendly I was immediately at ease. The next thing I knew I was waking up. I was surprised at how long it took me to regain consciousness and awoke to an impatient anesthesiologist who was waiting on me to wake up so he could get to a surgery he was holding up at the hospital down the road because of me. I understand why he would be annoyed, but he probably shouldn't have let his annoyance hinder our interaction. I definitely did not feel comfortable letting him know I was experiencing pain at the surgery site as he stabbed me to insert the saphenous block in place and then removed it with such haste that blood pooled out all around the site. When I looked down half an hour later I was confused as to why I was bleeding. Weeks after surgery I still had a bruise at the site where the doc roughly inserted the saphenous block and yanked the block out, as well as a hard hematoma or whatever that is under the skin that was caused by that traumatic experience. I removed the palpiteal block as instructed a few days after surgery and there is no such bruise/pain/hard formation under the skin. Hopefully in the future they will be more careful post-surgery when inserting and removing additional blocks! I will say the nurses and other staff at this outpatient center were incredible. They were so patient and kind. They certainly went above and beyond the call of duty to take care of me and I am grateful for them.

I've been seeing Lucas Frangos at PT Solutions for a month. I came with knee problems. Lucas is…read moreextremely knowledgeable, patient and friendly. He's already helped me so much in such a short time. I highly recommend him.

Everyone at Northgate Physical Therapy is friendly and very professional. Skyler was great helping…read moreme get back into shape after hip replacement. His exercises got the results I wanted and he gave me things to work on after therapy ended so I could continue being successful on my recovery.

Alexandra received a referral from my physical therapist due to scheduling conflicts; we set up…read moreappointments for her to come to my home. Prior to my first scheduled session I was having severe pain and she came to see me on the same day!!! Not only was the customer service absolutely fantastic; she was very thorough in explaining what she was doing and why. She encouraged me to ask questions and let me know that I could contact her anytime if I needed anything. I had an extremely positive experience with Limitless PT Seattle! I love the fact that she is mobile and came to my home it made the experience even more exceptional! Thank you Alexandra! Chris J.

From the owner: Dr. Alex brings the outpatient orthopedic physical therapy experience directly to your home, gym or…read moreoffice 7 days a week! Why fight traffic and wait in crowded waiting rooms anymore? You can receive 60 minutes of one-on-one care from only Dr. Alex throughout your care to treat injuries related to sport, auto accident, work, or any other pain you are experiencing. If you are too busy at work or perhaps too tied up taking care of the family, Dr. Alex comes to you, making healthcare convenient, efficient, and of course fun. She also provides physical therapy services at Pandora Fitness located in Downtown Seattle, WA.

I have been a member of Group Health--now Kaiser Permanente--since 1957. Over those many years I…read morehave had the privilege of working with several outstanding primary care physicians, and the care I've received has consistently been excellent. When my longtime PCP left Kaiser several months ago, I wondered whether I would be able to find another doctor with the same level of dedication and mutual respect that I value in a physician-patient relationship. Today I met Dr. Martin Levine and came away very impressed. He is an exceptional listener and was fully present during our visit. His questions about my medical history and current health were thoughtful and specific rather than routine or generic. What impressed me most was the thoughtfulness of his clinical judgment--his questions clearly reflected a careful effort to understand the full picture of my health. His manner was relaxed, professional, and genuinely caring, and I left the appointment feeling confident that my health is in very capable hands. I feel fortunate to have found Dr. Levine and am very pleased to call him my primary care physician.

I took a bad fall at a bus stop when I tripped on a Lime bike that was laid out flat on the…read moresidewalk. I bruised and scraped my right knee, elbow and hand badly. Since I fractured the right kneecap two years ago in a previous fall, I wanted to get X-rays at Northgate. The appointing person told me that KP had recently banned walk-in X-rays and now required one have an in-person appointment with a doc to see if the patient is worthy of getting X-rays. The new rule is that walk-ins are banned from getting X-rays. A patient has to make an appointment to see a doctor BEFORE X-rays. This makes no sense at all. In the past, my doctor would order X-rays and meet with me later to discuss the results. This is totally backwards. KP also recently banned patients from being able to reply to a doctor's message on My Chart. KP keeps coming up with new ways to keep patients away from practioners, in order to increase revenue flowing to its obscenely-overpaid KP CEO, Gregory Adams. I like my doctors a lot but I don't like spending hours per week fighting with the mindless KP bureaucracy to get care. It's exhausting, particularly whe one is 75 and dealing with multiple health issues.