Only reason why I gave it 2 stars instead of 1 is because at least the pankcakes were good. If you have a lot of time to wait, a full battery on your phone and you love pancakes, this is your place.
After seeing a post on Facebook about staff turnover and promised new attention to detail we decided to give it a try. Friends had warned us to stay away before. Should have listened....
There was a couple being shown their table when we walked in, there was a table finished and receiving their bill and then us. We were seated and once our order was taken, we sat, sat and waited, and waited. The couple seated before us got the 2 hotdogs and plate of fries. This took about 20 min for them to get their food. 12 min later we got our food. We ordered pancakes, side order of biscuit and gravy, and a burger. We waited 32 min for pancakes, biscuits and gravy and a burger.
I would hate to see a busy lunch hour, hope you have 2 hours for a lunch break.
I assume the biscuit and gravy was plated when we placed our order because once it arrived it was cold.
The gravy was brownish, I think it had old bay in it. It had a very weird taste. The sausage chunks, well I thought sausage but it was not sausage. Not sure what it was but couldn't identify the taste/texture. The biscuit might have been ok if it was at least warm but being so cold, I just couldn't get past the first bite.
Pancakes were huge and 3 of them. They were as big around as the plate. They were the highlight of the meal. Tasted very good, fluffy.
The burger was a very thick patty but it reminded me of my military days. They must of bought the extra large bottle of "bland" spice. The burger had zero taste. No salt, pepper, so spices, just a thick patty thrown on the grill. There was also no condiments on the burger. It was dry.
I asked for ketchup and mayo. I was given an industrial size bottle of Ketchup, apparently one needs a gallon of ketchup for their table.
For the mayo, I was given 2 packages of mayo like from the hotdog stand in the gas station.
Overall, I would say regardless of the FaceBook post, not much has changed. It's pretty sad when pancakes beer the best part of the meal. The price is also overpriced. 50$ for pancakes, side of biscuit and gravy, and a burger, that's even extremely expensive by Juneau standards. read more