Cool vibe overall, but the lady behind the bar (deda) was rude and unpleasant. She had all these…read moreodd rules about how and when she would acknowledge you--very strange. (Maybe bc we aren't locals??) The place would be great without her! On the bright side, the pull tabs at the bar are AWESOME!

We stopped in looking for local beer. The bar tender was busy and with the glare from the window…read moremy husband could not read the taps so he leaned in to try and see what beer was served. The next thing I hear was the bar tenderness yelling (full yell) about him being behind the bar. He was leaning in trying to read the taps, he was absolutely not behind the bar. Holy moly, chill out. We left and would not recommend this location with all the other friendlier places. We ended up just down the street and were treated with great respect. There are many great places in Juneau so go where you are treated with respect. FYI we were a party of 4 retired guests just trying to enjoy some local brews and spirits.

This was our first time visiting The Alaskan Hotel & Bar, and it was a memorable experience. Known…read morefor their unique "crab fart," we decided to give it a try--it was definitely interesting but pleasantly tasty. The venue itself is rich with history, which adds a lot of character to the place. The bartenders were all friendly and welcoming, making us feel right at home. If you're in Juneau, I'd recommend stopping in for a drink and soaking up the historical atmosphere. I'm looking forward to coming back on our next visit!

While the hotel's location is excellent - right in the heart of Juneau's tourist area -…read moreunfortunately, that was the only positive aspect of our stay. The convenience of the location simply does not outweigh the poor hospitality and lack of customer care we experienced. I normally enjoy supporting small independent businesses like this one, but this stay has made me seriously rethink where I choose to spend my money going forward. Having stayed in both luxury hotels and unique properties with character, I know that basic professionalism and genuine guest care should be standard regardless of price or style. Disliked · Upon our arrival to this property we made our way to our room only to discover it was not the Family Loft with two queen beds we had specifically booked. Instead, we were given a room with one queen bed and a pull-out couch. When I returned to the front desk, I was told the booked room was occupied by a long-term tenant and unavailable. While I understand availability issues can arise, the hotel had been in direct contact with me through the booking platform's messaging system prior to our arrival and never mentioned this problem. It appeared they chose not to inform us, likely to prevent us from canceling. The pull-out couch was in poor condition, making it impossible for our adult family member to get a decent night's sleep. The queen bed was also uncomfortable, with our feet elevated in an awkward position. The window was broken and OPEN at least 2 inches. We did not expect a luxury resort, but we did expect the room type we reserved. Most concerning was the staff's response. Rather than showing empathy or offering solutions, they became defensive, blaming the booking company and stating the room had been unavailable for weeks. Since I booked December 6th, this lack of notification wasted our time and created unnecessary inconvenience. I politely requested compensation for just one night due to the inconvenience, which I believe was more than reasonable. Unfortunately, the hotel made no effort to resolve the situation or make things right despite my several follow-ups. Prospective guests should be aware: while the location may seem convenient, the poor communication, room inaccuracies, and indifferent customer service made this a frustrating experience we would not repeat. To make matters worse, the hotel was crazy loud until 3am due to the bar adjacent to the property, making rest nearly impossible. We will be visiting Juneau several times a year in the coming years with August 2026 being our next stay, sadly we cannot support this small business.

The BEST customer service I have received from ANYWHERE IN MY LIFE. Katerina (call me Kate) was…read morejust the sweetest most genuine soul and treated us like Kings and Queens, she has my respect for life. The dance floor was truly BOPPIN. Great music queue. Food was great quality AND sizable quantity much to the distraught of many nearby restaurants and other bars. I'd recommend 1000%

If I could give zero stars, I would. Place was empty and the lady (owner we believe) bartender was…read moreextremely rude. Turned away multiple customers wanting to spend money at the establishment. We were about to order drinks and politely asked if she could turn on the volume for FIFA Brazil soccer game that was on at the bar. She then went on a rant about how she only will turn on the volume for the US men's soccer team. Came out a little racist and offensive. Guess she doesn't like Brazil.

Locals favorite. Clean, friendly, fun pub. Excellent bartenders. Tourists will flock to the sawdust…read morefloor places and hang with other cruise ship passengers, which isn't a bad thing. But if you want a local flavor the Lady delivers.

A true locals-local dive bar!…read more Of which there are...actually quite a few in downtown Juneau, surprisingly. This is one of my favorites. They have shuffle board and a jukebox. Great place to hang out with locals and avoid 'boat people'. Unfortunately, like most dive bars, the beer on tap sucks. It's mostly Alaskan Brewing which I think is an extremely boring brewery. I drank Rainier, something I almost never do.

Amazing selection of hazy beers. They also had vegan and…read morevegetarian food options on a menu. We got vegan pizza with vegan cheese. Place was not crowded. Staff is helpful and friendly.

Came by for a late night meal. Walked into a noisy concert and a bar with drinks but no food. Was…read moregoing to give up and leave and as I was leaving saw STAIRS and went upstairs. Here is where you can EAT and play pool or video games. By this time it was 10:33pm and I was told the kitchen closed 3 minutes ago. Disappointed they wouldn't offer me ANYTHING on the menu and had to find food elsewhere.