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    Northgate Petroleum

    5.0 (4 reviews)
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    Updated a few days ago

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    18 days ago

    Great business to deal with. Can't recommend highly enough. Courteous and professional .

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    3 years ago

    Great friendly customer service. Closest place to buy Kerosene and ethanol free gas, a must for the longevity of small gas engines.

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    12 years ago

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    11 years ago

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    Santos Excavating

    Santos Excavating

    (2 reviews)

    George is a stand up man! I cannot thank him enough…read more We spent two long years battling a nightmare problem: water was somehow coming through the electrical wires and poles in our wall causing flooding and mold in the room. PG&E told us over and over again that once the lines leave the box, it was no longer their responsibility. We made countless calls, had a French drain installed, and were even prepared to dig down to the power box ourselves just to figure it out. Every contractor, builder, and professional we spoke with said they had never seen an issue like ours. Then we called Santos Excavating. Not only did George take the time to listen to our situation, but he immediately understood what was happening and knew exactly where to look. He even got on the phone with PG&E with us and on our behalf and knew exactly what to say and do to get them to fix this. While we didn't end up using his services directly, what I will say is this: George's knowledge of our area and the types of issues that can occur is unmatched. Out of more than 100 people we contacted, no one else had heard of our issue but George did. He went out of his way, at no expense to us, to help us resolve a problem that had been destroying our home every time it rained for years. Because of George's help, we were finally able to stop the flooding in our room a problem that had cost us thousands in repairs and left us feeling abandoned by insurance and dismissed by PG&E. His willingness to stand up for us and his genuine care completely changed our lives. George, we thank you from the bottom of our hearts. You are the best, and we hope you receive countless blessings for the way you help people. Truly, thank you.

    Santos Excavating is a Terrible Company who could not do their job and will not pay their bills. We…read morewere working with them on a job for the new Salvation Army Community Center, a very worthwhile Organization, and they were contracted to provide Sub-Grade and Landscape Grade +/- 1/10 of a percent. They not only could not get the Sub-Grade right, but they did not provide any grading at all for the landscape. When they told us verbally that they would pay for the work we did if we went ahead and took responsibility for the Landscape Grade, we took them at their word. When we presented them with the bill for the work, they refused to pay. I would not recommend this company, they will try to get away with doing as little work as possible.

    Earl's Performance Plumbing - Earl's Plumbing logo.

    Earl's Performance Plumbing

    (170 reviews)

    The tech that came out today was great. Great attitude and knowledgeable of the Town of Paradise…read morenew code on septic inspections. Thanks guys

    Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.

    Northgate Petroleum - utilities - Updated May 2026

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