Well, this is my first review on Yelp.
I went to the Black Friday sale at Northern Tools today. At 6:00 a m. I went in to buy 2 work shop stools they had on sale, and of course I ended up having a basket full of needed items. When I went to check out the cashier asked if I want to fill out their new credit card application and if I did I would receive 40 dollars off my purchase. I first told her no, but when she asked me a second time I told her I would do it. After filling out the application she gave it to another cashier to process. He then told me my credit card could not be approved today. I asked him why it could not be approved, he said he didn't know why it wasn't approve, but when it was approved I would receive the 40 dollars off my next purchase of over 100 dollars. Since I know my credit score is in the excellent range, I was puzzled. He walked off with no good explanation. The original cashier told me I could call the credit card company and ask them. So, I called the credit card company, and their explanation was the bank was closed until Monday, and I could call Monday to check on my approval. I told the cashier that I would like to speak to the manager. The second cashier that originally took my application was in ear shot, so he quickly answered he was the manager. He said there was nothing he could do about my 40 dollar discount. I then told him that they had falsely stated that I would receive the discount if I would fill out the application for the credit card. He told me he was offended that I said it was false advertising. Then he ask me if I still wanted to make the purchase. I told him the only way was if I received the discount offered. He said he would not honor the discount and that I needed to leave his store. The Northern Tool in Denton just lost a good customer, thanks to Dallas King, manager of the Denton store.
Don Wardlaw read more