I have gone to Waltham Vision Care for my eye exams, and so have my husband and kids. The…read moreoptometrist is very skilled and professional and gave me a very thorough exam. They helped me with both contacts and eyeglasses, and helped me find the best deal with my insurance plan. The office staff are very friendly and experienced, and have given great recommendations for which glasses look best. I highly recommend them.

Terrible customer service. The doctor is very nice and professional but the rest of the staff…read moremembers? Not at all. Never felt welcomed by them in the office. Going to change a place for vision care.

I have found the doctor and staff to be very professional and kind…read more I have damaged my hinges more than once and I just bring the glasses and they repair them right on the spot. Terrific service. They stand behind their product.

I found this place through my vision health insurance website and decided to go there due to it's…read moreproximity to where I live. Unfortunately I did not read the reviews beforehand and it was too late afterwards when I realized that Dr. Cheng and the assistant had completely cheated me! (I saw the claims form online several months later that they had double charged/collected their fees from me and the insurance company. It was for the frames and the contact lens fitting/order.) In addition, the vision prescription for the frames were way too strong and I still can't wear them without getting a headache. I will never come back here and be warned to future patients. Dr. Cheng only cares about collecting her pay, and if she can get away with it double the pay/excess fees...

This is my second exam here and it went wonderfully. First, they are "gentle" and modern. I went to…read morean old style doctor before this and that doctor was not gentle and frankly, medically backward. This practice has the "puff in the eye" test for glaucoma much better than the "touch the eye" (pachymetry) exam that doctor wanted to do. They also have an optos retinal exam. This means they don't need to dilate your eyes. This is at a small extra cost. For me, as a single person, who doesn't want to bother people with a ride home this is a god send. I am happy to have that option. My previous older doctor insisted that the optos exam "didn't work." So this time I had the dilation. The doctor at Lickteig was expert at putting in the eye drops and I had nothing wrong just like the optos exam had said.

My husband needed a new pair of glasses and we dropped in one night. They were great!!! The Dr was…read morelovely and provided him with great service. I'd recommend making an appointment since I think we got lucky with a drop in appointment. I went myself a few weeks later and it was a good experience. I saw the same Dr. they don't have to dilate your eyes because they have this cool machine that takes a photo of your eye instead. My husband got three pairs is glasses that were fitted perfectly. He's going back for contacts.

I am so glad I found Dr. Le again. She used to work at the Randolph Eye Associates before opening…read moreher own practice. I will be going to her moving forward. She cares about her patients, she is down to earth and really gives you knowledge about your eyes, contacts, glasses, etc. Her office is gorgeous and on the third floor. There is a massive parking lot (free) out in the back. Her doors to the elevator are on the side across from the post office. Dr. Le is patient and takes her time with her patients. I highly recommend going to Dr. Le regarding your vision.

Had a great experience from start to finish. I was running late due to work and Dr. Le called…read moremultiple other patients so that I could switch appointments and still be seen the same day. Extremely fast turn around for getting an appointment compared to the numerous other offices I called that had months long waiting lists. When I got there she was very kind and friendly, explained everything clearly and didn't try to pressure me into any extras. The whole visit was probably 30 minutes and she wrote my contact prescription in advance so that if I liked the trial versions I could just order them without having to return. Very grateful to have found this office and Dr Le

I was really misled by all the very positive reviews of this optometrist…read more She is cheap. She may be minimally competent. But she did not assess my needs. She prescribed a very old lens that could not correct my astigmatism. She said that that was an acceptable cost of wearing contact lenses. She told me that toric lenses, that could correct my astigmatism, would be too expensive and would tear easily. She did not even mention rigid gas permeable lenses. This led to a prescription for a lens that was ill-suited to my needs. It didn't correct my vision very well. The technology is just much more advanced. I think she assumed that cost was my absolute, primary objective. While cost is something that is a consideration for me, I also want a lens that I can see with! And so, when I went to Korb & Associates, I felt that there were many more options explained, and much more thorough examination was performed. I cannot recommend this service. Go elsewhere.

I really appreciate the existence of this place. As a student, the price is affordable, and doctor…read moreWu is really nice. When I made the appointment, she cut to point what I need to bring, how much it's gonna be, how the service works. It's perfect. No bullshit, no payment plans, very easy to understand. She gives genuine advice to your eyes and tells you what type of contacts you need. Super helpful. The process is straightforward and effective. Definitely recommend! And definitely will come back!

They saw me right on schedule and were quick with results. The doctor ended up sharing results with…read morea doctor at Beth Israel who wanted to see me. They're friendly, the place is clean and they were quick with results. Highly recommend this place for eye exams. Although if it's something more serious, which was my case, I would recommend going to Mass Eye and Ear or Beth Israel (in my case) where I saw Dr. Jorge Arroyo.

This review is for the Chestnut hill location Appalling…read moremoney grabbing scheme We came in to get our glasses upgraded to a new prescription , 2 for my daughter and 3 for me . We started out with my daughter's prescription and the frames we already have . They had our insurance information (VSP signature) All we needed was basic lenses for her school -1.00 polycarbonates R &L , nothing fancy put into new frames we just bought abroad. The optometrist wrote a whole bunch of things on his pad which amounted to a over 500$ - and it would take 14+ days at least because it's VSP . Now mind you this is not my first time getting glasses and we always bought frames had exam and had our glasses made for under 100-200$ with our insurance. This time we did not even need frames or exam !! I asked about what savings are there with VSP and he answered that it's like a coupon , they give discounts for add ons But the price of over 500$ without frames or exam for basic lenses for simple myopia sounded ludicrous. Description as follows Frame - Patient Frame Lens R/L- Any Single Vision (Lab Choice) - 80$ each Crizal ROCK with UV (AR Coating D) 205$ Custom Measurements & Edge SV 60$ Grooved 50$ SV scratch & warranty service 33$ And I was told this is the basic stuff , first off Crizal Rock is not basic and with my insurance should have been about 50$ if covered at all The coating is already scratch resistant so $33 was just double charge for same thing on top of 200$ they should not have offered to begin with Now I needed to have 4 more frames done so that would be 2400$ And mind you This was the basic stuff according to them . There was nothing cheaper I called VSP and realize that this EYESPOT are scamming by price gouging and adding totally uncalled for and unnecessary add ons . VSP savings on one prescription ended up being too small and out of pocket cost was close to 300$ for just one simple pair of glasses -1.00 both eyes ! I was outraged I called morning of next day , I said I want to cancel order ASAP , The secretary said that they needed to speak with their optometrist and they will call back They didn't , 2 hours later I called again asking for refund and my frames back , again I was told the same BS to which I replied I will come in person , only then did a manager magically appeared and told the secretary to tell me that it's too late to cancel as they charged the VSP ! I called VSP they said they received nothing and they called the store just to be told it's the store policy that they do not cancel orders even ones placed less than 20 hours prior I made a formal complaint with VSP that I want to go elsewhere and to put stop payment on the claim , which they agreed to Later In the store the manager gave us hassle that they won't refund the FSA for the remaining sum, to which we said we already called FSA to put a stop payment on this "purchase" They refunded FSA only at that point And they had trouble finding the frames we left with them just 20 hours prior, then another BS story about them getting charged by VSP if we are refunded . Followed by a weird sales pitch that they care so much about us they will give us discount at next visit The place is for sad suckers , because it's chestnut hill they know they will get away with anything and seeing how arrogant they are it seems they do It's not the last complaint I ll be filing to get people aware of the scam ***Update 9/11 - manager named Will offered to discuss my "grievances" on the phone , said he wants to understand my frustrations. Make it worth while I responded that I want nothing to do with this business and I spoke to VSP and that I can now go elsewhere to get my glasses. To which he responded that he will write here that my entire description to what occurred is "totally false!" This despite having ( 2 witnesses ) a record of calls , conversations , and documents. And the mere fact that he is even contacting me is evidence that there is something wrong with this entire situation . He mentioned that if I post about this business further I will be liable as I am " threatening the business" which imo deserves even more exposure after this unexpected conversation. There's something extremely wrong when a business privately texts your number instead of simply responding to a review UPDATE # 3 - 9/21 : Clearly "manager" has difficulty with reading comprehension , I never claimed out of pocket cost was 500$. I called VSP because the proposed price seemed outrageous and the OUT OF P COST WAS A PERCENTAGE OF THIS PREPOSTEROUS COST ! The entire response of the "manager" again is a complete lie .THEY REFUSED TO REFUND OUR HEALTH SAVINGS ACCOUNT UNTILL WE CAME TO THE STORE AND TOLD THEM WE WILL CONTEST THE CHARGE ! STAY AWAY FROM THIS SOREYE! THE ONE STAR REVIEWS ARE SPOT ON . Lastly we went elsewhere & got glasses for 50$ out of pocket cost , that's less than 1/5 the price of this SCAM central

I have been going to Central Square Eye card for years. Dr. White comes across as patient and…read morethorough, taking time to measure and test and then explain the results in an understandable way. I feel fortunate to have a quality optometrist so conveniently located. Many things are equally good online, but optometry is not one of them.

This is a review for Dr. White. I'm a former patient, and now that I've moved out of the area I…read morereally appreciate his competence. I have, I guess, a more complicated prescription: I have convergence insufficiency, and I like to wear contacts plus glasses with prism, but I also like to have the option to wear just glasses. Dr White made this so easy. He's the one who first suggested the prism, which is a huge help for me, and he wrote my several different prescriptions each year like it was no big deal. He made it so easy I thought this was pretty simple, standard stuff. Apparently not! My new optometrist, uh, to put it politely, does not seem to have Dr. White's skill or understanding of prism in glasses. I now realize Dr. White really knew his stuff, which made my optometrist visits a lot easier!

I had a great experience here for a vision exam. The customer service was excellent and they even…read morehave a special machine that can detect changes to your eye health which my insurance covered with a small co-pay. Highly recommended!

Let's start by saying -- thank you, Lord, for always making room for a second opinion…read more I went to Eye Q Optical as a first-time customer, armed with good insurance and high hopes. But it quickly became clear that having great coverage doesn't mean much in a place that prefers to sell the Ferrari of eyewear. Now, to be fair -- the optometrist knows his craft. Truly professional, skilled, and thorough. But if you know the glasses game, you can spot a commission-based shop from a mile away. Here's where things went off track: a thousand dollars for a single pair of glasses after insurance. That's not just unreasonable -- it's why online retailers are thriving while brick-and-mortar shops are losing ground. Eye Q Optical, if you're wondering why people are turning to the internet for eyewear -- look no further than your own price tag.