Went today to have them look at my eye glasses frame was bent. Once I walked in I met Paul who very…read morequickly was efficient and said I will take a look. In no time he came with my repaired glasses. They are just like when I bought them very nice. I recommend very much.

Yes Nora will pick the glasses for you, it is a fun, gentle, kind and "unusual" experience. And…read moreYES what she selects will be a PERFECT fit/look/style for you. I mean PERFECT. I have referred at least 6 friends and all said the same: "such a different and fun experience", "100% perfect style/fit", "I never thought this should be my glasses", "I would never have picked that for me, yet it's perfect", "I now get so many compliments on my glasses" etc.

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Wow! My partner needed glasses in 24 hours for an event. Searching for someone who could manage the…read moreexpectations of a rocket scientist is not easy, but we found the utmost professional in John Bejakian! He made the glasses in 24 hours and they were perfect. Not only perfect, but John patiently stayed at least an hour after closing with a science geek and perfectionist to get the glasses exactly right! This is not typical perfect, this was unflappable extraordinary above and beyond excellence and professionalism, perfect! If you need glasses and your seeing well is paramount to your work, see John, he will give you exactly what you need! If I could double his stars, I would!

The manager of the store is rude, did I already say she was rude, I went in the store at Burlington…read moreMall today to buy a pair of Oakley sun glasses, a young woman was helping me, she told me that there was not a new pair and that if I wanted the demo pair that I could have them at a discount, she just needed to verify it with the manager at which point the manager said no to the discount, "just wipe the down" and sell him those.

Sales associate is standing in the store talking to "friends" and holding a dog. Not paying any…read moreattention to the 7+ customers in the store. I was interested in a pair of sunglasses but absolutely wasn't about to "bother her."

I'm a repeat client and he is always kind and has a great selection of glasses. He doesn't take…read moreinsurance but the price is always right 2 for the price of one you can't beat that and you can use your flex spending. He can make your glasses there and they'll be ready in a couple of hours. If he doesn't have your lens he will order them and will be there in no time at all. I just bought my first pair of glasses with progressives, yes we will all get there some time in our lives lol. I'm now stylish af and can read fine print haha( see pic for my red pair) he will let you know what fits your face and what's best for your prescription. You must visit Michael it's a no brainer! Fyi limited hours on Saturday 10-1pm not open on Sundays. Support your local community!

I fairly recently visited Michael for the first time and I quickly discovered his integrity,…read morepatience, generosity and kindness. When I went back with what seemed like a problem with the main (graduated) pair it turned out that the prescription was a little off. He did not charge me for the new lens (based on a new prescription)! In passing I had mentioned that I realized I didn't really like the reading glasses after all, and he exchanged the frame, again without charge. He knows his business and values his customers, and I am now a loyal one.

I went in to have 2 designer sunglasses fixed. The man in the shop immediately fixed the in less…read morethan 10min and charged only $20. Professional, fast and friendly! Go here for your eyeglass/sunglasses needs. They are the best.

Rick is the best! Very customer service oriented and always willing to take the time to explain how…read moreto pick the best glasses for the customers needs. Highly recommend!

Yet Another Happy Customer…read more I have EasyTwist frames made in Port Royal, QC. Other optical shops told me I needed new frames and refused to grind lenses for my discontinued model. I suspected they were just trying to extract more money from me. So I did my homework. I checked out the Randolph Engineering website and decided that if I did need new frames, I wanted Randolphs -- they have that classic aviator look I love, and they're built to last. I figured that any optician who carried Randolph frames probably cared about quality and precision. Then I read the reviews and found Ronald Reisz. He's a traditional optician in the best sense of the word -- highly skilled, sourcing lenses and frames from top suppliers, and taking the time to properly grind and finish lenses (something chain stores don't always do anymore). Reisz examined my EasyTwist frames and said, "EasyTwist frames are tanks." He assured me they were still in great shape and was happy to reuse them with my new prescription. The results are outstanding. His fees are absolutely fair. He's not the cheapest option, but he's the right option if you want precision, craftsmanship, and lenses done properly. Why does this matter? I have a friend who had major issues with her glasses until an optician of Ronald Reisz's caliber figured out the problem and reground her lenses. That's why I sought him out -- and now I understand why his reputation is so strong.

my husband and I have used Ron for over 20 years, and his service, professionalism and selection…read moreare excellent. while glasses are expensive everywhere, we feel that the value we get from Ron is exceptional. Everytime the ophthalmologist checks my glasses, they exclaim over the quality of the lenses. if you have a small change in fit, Ron will address it without charge or delay. we have always been extremely happy with Ron Riesz, Optician.

Great stationary store with elegant design items, including pretty rare fountain pens from Japan,…read moresome mid century modern sensibilities. Enjoy the customer service, they were attentive, informative, and clearly passionate about their goods.

I was incredibly sad when Black Ink was forced to leave Harvard Square, but my inner stationary…read morenerd rejoiced when I finally stepped into Topdrawer for the first time yesterday. I initially thought it was a clothing or travel store, given the nomad branding, but it's actually a combo of Boston-based everyday and travel accessories and a Japanese stationary store. 4.5 stars rounded up for the stationary, atmosphere, and service. The space itself is airy and sleek, with an island of pens, pencils, and notebooks bordered by well crafted bags, glasses, and reversible slippers that looked so fuzzy, I wanted to touch every one. But really, I was there for the stationary. Japanese stationary is the pinnacle of paper perfection, and Muji is usually my go to. But here, the quality is top notch, reminding me of a miniature Kinokuniya (NYC) or the couple stationary stores I visited in Japan many years ago. Not a vast collection here, but a well-curated one that's hard to get elsewhere in the States. I delighted in all the different pens, pencils, and fountain pens on display. The various notebooks had beautiful paper -- some handmade, some not -- so I was incredibly slow as I marveled and mulled over what to pick. I'm not a planner/journal system person (think Traveler or Midori), but the leather covers and inserts from another brand made me think seriously about changing my journaling practices. In the end, I had to restrain myself. I finally picked out a couple letterpress postcards with a daruma figure on them, a little notebook (one among many other fish designs), and a Pentel touch fine felt tipped pen. I'm an avid journaled and letter writer, and I can't wait to share these goodies with friends and penpals. Prices are a bit higher than your average stationary store, but it looked high quality. Opening a store during the pandemic is tough, and a sleek lifestyle store usually isn't my cup of tea. But the guy on staff was incredibly friendly and open to sharing the background of the store, and the displays drew me right in. They also have covid protocols, like opened doors, air filters, and ample hand sanitizer when handling merchandise (plus trays for placing items for sanitation). I will definitely be back for more stationary!

I had gone to General Optical many years ago and was very satisfied. The staff has changed. I…read morebought glasses and got sunglasses to go with them. In order to put the sunglasses on your must take off your glasses and use both hands. Obviously this cannot be done when you are driving a car. If I had been warned I would not have bought them. Genevieve C.

Dr. Klaahsen is fantastic!! Here's why. It had been about 7 years since my last eye exam and I…read moregenerally viewed these interactions as transactional until I met her. She explained to me the importance of eye care in a super loving way and walked me through everything she was doing and why. She uses state of the art tech and actually teaches you about your eyes. Dr. Klaahsen really took the time to find the right contacts for me and WHOA...I didn't realize how much I couldn't see anything before! That's a long story BUT the point is that Dr. Klaahsen is a great Doctor. She really cares about her people in a way you don't often get from physicians. The staff is really helpful and inviting when you walk in. I can't recommend Dr. Klaahsen enough! If you don't go to her...switch. It's totally worth it.

Popped back in so the lady could test some frames to see which fit best!…read more The staff member who helped us find a frame that she saw online grabbed us the stock from the back since it wasn't on display in store and also brought out multiple colors to compare. The online edited photos looked nice but in person one of the frames was actually pretty dark, so it's nice she showed us and let us know how they look. Will be. Back

I absolutely LOVE Warby Parker frames! I bought my first…read moreframes from Warby a few years ago & they're much more affordable than any optical shops I've been to. I am able to get a pair of eyeglasses for less than $200, which is such a steal because with my vision, glasses tend to be pretty pricey with all the necessary add-ons, unfortunately. Staff is always nice here & at all of the Warby locations. Sometimes I'll come in just to get my frames adjusted & they always do it without question & super quick. Lately I've been super into tortoise frames & they've got so many different options... I still cannot choose! Luckily, they do online ordering & as long as you know & have your Rx, you can place an order form home & they'll ship to your doorstep. LOVE, Love, love!!