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    Northeast Cable Electronics

    1.0 (1 review)

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    6 years ago

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    David L.

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    Frontier Internet

    Frontier Internet

    1.3
    (22 reviews)

    I think the main issue most have with frontier is their horrible support since almost all of it is…read moreoutsourced. However, if you have fiber installed correctly, short of someone hitting a pole or you losing power in your neighborhood, fiber usually just works. The bad thing about frontier though is they seem to want to use existing coaxial for MoCA for the wan between ont and router. This has certain performance and dependability effects. However, that can be overcome by installing your own wiring or asking the technician if it's possible to install ethernet. If it's easy they will usually do it, but your miles may vary. Buy your own router, make sure they give you one of the good onts, use ethernet to connect that ont to your router and try to make as many devices in your house wired as possible. If you do all that you should have very little problems if any at all. I went 6 years with FiOS without needing to contact them once. So far frontier is trending that way, but only time will tell. ::edit:: Yes, actual individual outsourced people. Your chat isn't in house right?

    Well I fell victim to the 'poor service' side of Frontier's business. I have to agree that when it…read morework it works well - but if it breaks God help you. I've been without internet for the entire weekend with no mechanism to speak to a human for any kind of reassurance that they are even working on it. Terrible, terrible communicators. I have a ticket. Worthless. Time for Xfinity again I guess.

    Northeast Cable Electronics - telecommunications - Updated August 2026

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