Terrible company. I simply asked for a copy of the fire alarm certificate which they have to…read moreprovide to the city after an install. I was ignored for over a week and even hung up on me on a follow up call. They are fast to take your money.

Greg is a con artist. Just like in some of the other reviews, he does not return phone calls and…read morein my case, he had a firm appointment to come to my house to do work and did not show. That's a horrible way to treat a customer who is trying to get some work done. His business is not located where he says it is. The address posted is an empty building. There are leftover pieces of wall sound deadening material, which are very similar to one of the pictures that he posted on this website. You'll notice all the pictures are really, those posted by Greg and none of them are actual Customer pictures. He is an imposter and anyone who hires him or tries to do work with him is going to get screwed. When you do get him on the phone and call him on it he just hangs up. There is a zero follow-through and his word is not good. Wayne

HIGHLY RECOMMEND this company!! I wanted to THANK, And…read moreAcknowledge, the EXCELLENT service and customer support that I received from Brian when I called today. I am grateful that his knowledge helped me get sound back onto my system and made our TV experience'whole' again after we disconnected from cable. Whew! I highly recommend Cyclone Home Systems for all their craftsmanship. We are hoping to upgrade our TV and surround sound system next year and THEY will be my first call ! Thank you, Thank You, THANK YOU!!!

From the owner: Many businesses claim to provide customer service, Cyclone Home Systems is built on customer…read moreservice. We've grown into Connecticut's leader in Closets, Security Systems, Shower Enclosures, Custom Mirrors, and Central Vacuum Systems based on repeat customers and word of mouth recommendations, not slick advertising campaigns. You can count on Cyclone Home Systems to deliver quality work and tireless customer support.

Very responsive. Recommended an outdoor security camera, and scheduling was quick and easy. On…read moreinstallation day about a week later, Matt showed up on time and got it done (on a Sunday!). Great service and the price was reasonable.

Wizz kid. Quick, knowledgeable and to the point. It's as if he can predict your concerns or…read morequestions RT your PC, TV or cable supplier. You can go to him for any and all tech questions and yes, the "Express" resolution is mighty, "Impressive".

Bill has been servicing my mini-split heat pump system since it was installed, and I can't…read morerecommend him highly enough. He is incredibly responsive, personable, and friendly. His knowledge of the system and the time he takes to explain how everything works have always been helpful and informative. During this most recent visit, he completed the annual service and also reinstalled the line-set casings after we had removed them while residing our house. It was a tedious job, and I was so relieved to have it done professionally. To make things even better, Bill was willing to come out on a Saturday to fit me into his schedule and didn't charge me for the overtime. When one of the heat pumps unexpectedly stopped working, he spent hours troubleshooting the issue instead of rushing through the appointment. He even returned on Sunday morning to continue working until everything was resolved. Bill's dedication to his customers is exceptional. He genuinely cares about doing the job right, not just fixing the immediate problem but building lasting relationships through his professionalism, expertise, and outstanding customer service. He's someone you can trust, and I wouldn't hesitate to recommend him to anyone.

I can't say enough good things about Billy and the work he and his team did fixing our dryer vent…read more Not only was he affordable and flexible with scheduling (even caring about my baby's nap time), but also he was incredibly kind throughout the whole process. What stood out to me was that he's a genuine guy who looks out for you like a friend; he explained what needed to be done, gave me options, and never once made it feel like a pushy or greedy transaction, something I've experienced with plenty of other businesses. He really puts people first, and that kind of honesty and care is rare these days. If you're looking for someone genuine who will do quality work while treating you with respect and fairness, I highly recommend New England Property Pros.

I have been a long time customer of Alarm N.E. and they stopped…read moresending invoices 3 years ago so I paid in full almost $900 but I'm still getting emails telling me I owe that amount. Also they are very hard to get on the phone so I'm not happy at all with this company. It used to be great but I'm closing my account with them..

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

Very detailed and professional. Arrived on time, took shoes off without asking, left no mess, and…read moretruly wanted to get the job done right.

I highly recommend Sorgenti Audio Video. We have an older house and wanted to mount a television…read moreover the fireplace, which required an involved installation process. Steve was very responsive, walked us through the entire process and provided us with a number of different options and solutions. The installation was completed on-time and as-promised, and we couldn't be happier.