Like another customer recently, I had someone out on March 13 to look at a fence that needed…read morerepair. I received the estimate that evening. It looked fine but I was waiting for another company to come out before I decided. I replied that I would get back to them the following week. Tuesday the 18th, I emailed saying I wanted them to do the work, but I had a couple of questions. No response to this email. Wednesday the 19th I called the phone number on their website and here -- the phone number that apparently worked just fine when I was trying to get the estimate. No response. Thursday the 20th I called again. No response. I am so baffled by these companies that do not communicate with customers that want to hire them. UPDATE: He did not call me back after "checking his schedule." And why no response to my first phone call the previous day? He also seems to indicate that he received my first email, but not my second. I can post a screen shot of it, Jason, so frankly, I don't believe you. The fact is, you decided my job was too small to bother with, so you thought you would just ghost me. But then posted a response to my first review here within two hours of its appearance! I believe future potential customers should be warned about the lack of courtesy and professionalism. Obviously I have moved on and am looking forward to reviewing your competitor.

New fence and retaining wall installed. Fence is leaning a year later. Cost was reasonable had I…read morenot had any issues.

Just had a new fence installed last week. Very well done. Took down old fence & took away. New…read morefence took 2 days to complete. Once team started, there was no down time. Worked with me to keep existing posts as they did not need to be replaced. Also made taller z 6ft to 8ft. Would highly recommend Wylie!

Truly exceptional work! Scott and his team were reliable, competent and did a fabulous job on my…read morefence. I highly recommend them.

I did a ton of research and asked for recommendations to replace our privacy fence. The fence…read morecompany that most everyone gave rave reviews about is Hancock. Boy was everyone right. From responsiveness, work ethic and impeccable service, Hancock should be your first and only call, when needing fence work! I initially reached out to Hancock via Yelp, of course ‍ Tyler immediately responded and didn't waste any time answering all of my concerns. The next day he came out to walk/measure our fence and give me some bid options to replace both sides of two alleys, front of our house sections, one new gate (we were eliminating the backyard gate), remove a section along our driveway and add an auto-gate. Our neighbor had already replaced our shared section of fencing. Their bids do not include staining, but the company they recommend, Ultimate Wood Care, is equally as awesome and reasonably priced. Since we were upgrading to 8' board on board w an auto-gate, I knew it was going to be expensive. Our property sits on a half acre and our driveway is 30' wide. So we probably have double linear feet and width of driveway. But it is true what we all say, "you get what you pay for." Yes, it was expensive, but this fence isn't going anywhere, the fence is built w steal fence posts, cedar pickets, the front gate is framed w steal and the auto-gate is the icing on the cake! Additionally, if you spend big bucks on their premier fencing, you'll get a 10 yr warranty! This warranty has been incredible. We had a couple of boards crack and I simply notify Tyler w photo of picket, he sends his guys out the very next day and they not only replace it with a new picket, they stain it to match the color of our existing stain! Next, Tyler gave me their bid, I approved, he got necessary city permits and the guys were out and demoing our fence the very next Monday morning at 9am! Tyler's guys are punctual, respectful, hard working, do a hell of a job removing/replacing fencing as well as installing auto-gates and very dependable. Having worked in the construction business, as Operations Manager for 17 yrs in Austin, I am super picky and very vocal regarding punctuality, dependability, cleanliness on job site and completing work in a timely manner. Hancock fencing is above and beyond my "high bar" expectations. The guys showed up on time every morning, left our property immaculate at the end of each day, worked a full hard days work and completed our fence in a 5 day work week! I simply cannot sing enough praises for, Tyler and his crew! So don't waste anymore time researching and comparing fencing companies, simply call Hancock, you will not be disappointed or have any regrets when they're done! They are Bar None the BEST fencing company you will ever need to hire, to do any and all necessary fencing work!

Simply outstanding. We had Hancock replace our fence and their work was amazing. Not only did…read morethey do a great job on the fence itself, but they went above and beyond and cleaned parts of our yard before they left. They were incredibly respectful of our property and communicated each step of the way.

Brought in the team to replace an 18 year old board on board with a shadowbox profile. Courteous…read moreteam. Great results! I would hire them again.

We paid cash for our fence and had no issues until we got a letter from the city. They never got…read morethe permit which we were told was in the quote. Now they won't return our calls. They should submit the plans and pay the fee to resolve this issue. I'm hoping to hear from them and save the trouble of perusing this alternatively.

Scheduled a fence staining waited for three hours past scheduled time. Had to call to find out what…read morewas taking so long. Paid half up front. No show no call. Terrible customer service. Canceled job asked for refund. I guess my time is not important to them.

The crew they sent out to stain our fence rushed through the job leaving several areas with exposed…read morewood. Most of those areas were behind the metal posts, however they still managed to slop paint on many of the posts. The entire top rail was also missed. We expect professionals to protect our property, but they heavily stained our grass. It would not have taken much time to throw a tarp down. I had to take a half day off of work to point out the issues. There was no apology or reason for the shotty work, just "Well that's why we are here to fix it.", I called and asked that the owner call us. We received no call. This job cost us over $900, but not worth half the amount. They lack respect for property and seem to care less about quality work. We do not recommend this company. UPDATE ON REVIEW 12/4/2024.....The owner of Texas Best Fence called me this evening to discuss the issues that we experienced and lack of communication with his office. We appreciate the effort of the owner to make things right with our job and promise to fix the issues for future jobs. I feel confident that they will ensure a better job for future clients. R. Freeman

Wood Wonders recently installed a 8' board on board, double trim fence with an automatic gate…read morepowered by solar and batteries. I'm impressed by their quality and professionalism from initial estimate all the way through to the owners' walk at the end of install. These guys said what they were going to do, and did what they said they would. Price was reasonable, quality exceeded my expectations, and the overall project delivery was seamless and stress-free. They kept me updated every step of the way. Overall, I'm extremely happy with my new fence and would recommend them to my friends and family!

Best company hands down. I received 7 different quotes and they gave me the best price and finished…read morethe job flawlessly!

We just had an awesome experience with Frisco Fence and Stain, Walker, the stain guy, was a joy to…read morework with. We have stained our fence numerous times through the years and have used various DFW contractors, but this is by far the best our fence has ever looked.

Frisco Fence has been absolutely wonderful to work with and I highly recommend them for both…read morerepairs and new fence installation. We had them rebuild a defective gate and repair a leaning fence (for a fence that was constructed by someone else and only 2 years old!) and then we had them install an entire new fence at another property given how positive our experience was. Holly is such a pleasure to deal with and did a wonderful job with communication. Working with them was just SO EASY and they are knowledgeable and do excellent work. PLUS they stand behind their work which is so so important. Five stars all around. While I hope I don't need them again soon, if I do, I'll be reaching back out!

I am NOT recommending this company to anyone! I chose Lifetime Fence because of their "lifetime…read morewarranty" but getting them to Honor it is impossible. I've been trying to get two gate boards that are warped fixed since summer of 2025. They finally sent a technician a few months ago in 2026 spending 10 minutes and blaming it on "excessive rain" during a drought and leaving before fixing anything. I paid a premium for quality and service and received neither. Save your money and go elsewhere! BUYER BEWARE

Update: 4/17/24: It was time to re-stain my investment (fence) and I contacted Heather and Jeremy…read moreto set it up. Scheduling was very easy. Alan and Eric arrived on time and did a great job of power washing the fence. We had to wait a few days due to rain before the fence could be stained. Agustin (I believe) came by to stain the fence. He was very friendly, thorough, and did a professional job. I received a follow up call to ensure that I was satisfied with the job. The fence looks new, and I'm looking forward to preserving the fence as long as possible and following Lifetime's recommended maintenance schedule. This company is a pleasure to work with, their quality of work is top notch, and they make me feel like a valued customer. Update: 4/29/2021: I found that the best way to get service after the sale, is to contact the office directly. Jimmy, the owner, is extremely responsive and shows a genuine concern for his customers. He stands behind his product, whether it be a defect in materials or workmanship. 3/3/21: I wanted to replace my 6 foot, side by side wooden fence with an 8 foot board on board fence. One portion of my fence was ten years old, and another portion was five years old. I was looking for greater privacy from prying eyes, security, and to add value to my home. I spend a lot of time in the back yard, so I wanted to have greater enjoyment. I consulted with two other companies, before I went with Lifetime Fence. I met with Brian, we went over a few options, looked at other fences in the alley, and his proposal made the most sense. I did not feel pressured to commit, and didn't sense any high pressure sales tactics. Everything was above board. Their warranty provides peace of mind. I put 50% down, and Jimmy, the owner, called me right after the snow storm to set up an install date. Brian came by that morning, and we did a walk through with Adrian and Hernan. I was going to be home during the install to answer any questions and/or address any concerns. The first day, they took down the old fence and posts, installed the new poles, rails and trim. The next day, they made some leveling adjustments before installing the pickets, and the rest of the trim. I really like my new fence, and am looking forward to enjoying my backyard for many years to come. I feel that I achieved my objectives with this fence. I'm looking forward to a continued relationship with Lifetime Fence! Thank you! * The 2021 reviews were under an old profile which is no in use. I wanted to merge it with the updated 2024 review to reflect continuity with the same company under my current profile.