I was referred by my dentist to get root canal there, I had Dr. Tam, she hurt me so badly that a simple root canal became a nightmare. I then went back to Dr. Beto, he prescribed me two pain relieve medicine which are stronger. I was not told to have steroids medicine too till I reached pharmacy. And pharmacist instructed me I didn't need to take the steroids. And 4 days after the root canal, I was still in pain even with pain killer, I went to another dentist to get opinion, then I called back to North Texas Endodontic Associates, Christine answered the phone, after listening to my complaints and the other dentist told me, she asked me if I took the "small" pills, I was confused first, then realized she was talking about steroids. I said NO, but I double antibiotics taken. After 5pm the same day, my dentist who referred me to them called, telling me to give them a chance, besides, I didn't follow their instructions to take medicine, my dentist didn't know they didn't even told me they prescribed the steroids at the second time I went back for great pain after the first operation, besides, I was not told to take it. The office lied to my doctor and tried to off the responsibility of Dr. Tam's bad operation on me. And the office also cancelled my appointment with my dentist to put crown without my consent. I am so angry, I will demand for clarification, why they didn't tell truths? Saying I didn't follow instructions for taking medicine and cancel my crown appointment. I am so angry and I have to ask them based upon what they can do this? Besides, my dentist and the second opinion dentist both looked at X-ray before Dr. Tam's operation on me, they both think my case is a easy one. Shouldn't have any complication, should not be missed. I have been in pain and inflammation for 4+ days and so much pain killers and antibiotics upset my stomach badly, I lost 5 pounds in 4 days.
My dentist told me Dr. Tam called, saying I didn't take the medicine, she didn't prescribed steroids, I went back to the office after 3 days great pain from top of my head to cheek, ear, neck and shoulder, Dr. Beto prescribed steroids without me knowing it till I picked up the medicines at the pharmacy. When I was in the office, I was told 2 pain killer medicines, and I had the the nurse write the instructions for me but only with pain killers she wrote.
By the way, the simple root canal charge on me is $2050
And in the picture shows the purple note if the instructions of taking pain killers, no steroids at all. Christine tried to press me with not following instructions of taking medicine as the excuse for the bad operation.
I need to add more happenings here. Dr. Tam wrote a letter to the dentist I switched to, saying I over reacted. But what really happened was I walked into the new dentist office with toothache after 3 weeks of Dr.Tam's root canal operation on me, the new dentist took out more nerve from the canal, after the clean up, no more pain, no pain killer medicine taken at all, till 4 works later, I went back for crown, no pain at all after the doctor cleaned up the remaining nerve. He also told me that he replied to Dr. Tam, I was not over reacting, because he can also saw I had implants, bridge down before, I was not like knowing nothing or experiencing nothing like this before.
Also, my insurance told me they mail the payment to the clinic in April 30, but when I called the clinic, Christine said they did not receive the check, that was almost 4 weeks after insurance mailed the payment, the clinic just wanted to give me hard time and hold onto my benefit claim. That is very disturbing! read more
