Best plumbing company in Prosper and in Collin County! They came to the house and fixed everything…read moreand the pricing was great! Rob and his crew are the best.

I had a problem with my hot water heater. They arrived on time and quickly diagnosed the problem…read more I didn't think my hot water heater was covered under warranty. But they contacted the manufacturer and found out that it was. While they waited for the new factory part to arrive, they temporarily installed a used part so I'd have hot water right away. When the new factory part came in a few days later, they called and made an appointment to install it. Again, they showed up on time as promised. I've had no problems with my hot water heater since. The guys that showed up were very nice and professional.

Stop researching plumbers because I did the work for you. I got multiple bids for replacing a…read moretankless water heater and Genzel matched the lowest one. Wyatt showed up on time and conducted himself with the most professionalism I have really ever encountered. He quickly assessed the issue and did the work same day. This was painless and perfect. Great communication and fast and quality work. I will truly never use another plumber. Wyatt is my guy and Genzel is my plumber forever.

Shout Out to Genzel Plumbing - 5 STARS Recently needed a…read moreplumber for a leaky toilet in our new home (less than 3 years old). Tried researching online but was overwhelmed by all the good and bad reviews for most of the businesses. My neighbor suggested Genzel Plumbing and I'm glad we did. Our experience with them from first phone call to end project was positive. I called and spoke with Amber. I explained our guest bathroom leaky toilet problem. Amber was professional and friendly. She explained there was an upfront $89 charge for a service technician to come out. The service technician would evaluate and let us know the total cost up front. I agreed the charge was acceptable and made an appointment for a service technician to come out to our home. The morning of the appointment Amber called to let us know Rocky Johnson (Service Technician) with 27 years of experience was on his way. Also received a text & email with Rocky's picture. Rocky arrived on time and was professional and friendly. He assessed the problem and explained what was needed. He was very detailed and patient with our questions before we agreed on the service. Rocky completed the job and left us with a clean bathroom and no leaky toilet. Ask for Rocky Johnson you will not be disappointed. Regards, Sandi (Celina, TX)

I don't appreciate how these guys do business. Fast talking Aaron tried to sell me way more than…read morewas necessary. I only gave them two stars because they did what they said they would. I won't be using these guys moving forward because I don't have a lot of disposable income. Does anyone nowadays?

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.

BEWARE -- we had heard only glowing reviews of JMP Plumbing so we reached out to them when it was…read moretime to replace our water heaters. I will say, they were very fast to provide an estimate, get us on their install schedule and take our money, but things took a turn for the worse during the installation. We were replacing two traditional water heaters with one tankless and everything should have been smooth flowing, but the two install techs screwed up and broke some water pipes which in turn flooded our power bath and hallway with a few inches of water which sat for a few hours. The two techs were very apologetic and told my wife that their actions caused the flood but their boss, Jake, told us a different story. He claimed that it had been an existing slow leak that they 'found' but the funny thing is our wood floors weren't buckling, there was no mold or any other tell-tale signs of an existing leak. When the flood remediation company showed up to start clean up JMP's mess, they confirmed this flooding was fresh and caused by the installation. Fast forward to today and we are now trying to engage with the owner of JMP Plumbing, Jillian, but she refuses to answer our calls or even return text messages, basically ghosting us because she knows they are at a fault. We are out of pocket an additional $3,000 for the flood damage but JMP got their money, so they are more than happy to ignore us. The moral of this story is BUYER BEWARE when dealing with Jillian and JMP Plumbing as a whole.

Great job so far! It costs $250 to fix the clog in the AC condenser. The response is fast, and the…read morecustomer service is friendly.

My dad has been living in the same house with a slab foundation since 1974, and after 50 years, we…read morebegan experiencing major plumbing issues. The original copper pipes underneath the house had deteriorated over time--something we learned is very common in older homes. When I started looking for solutions and getting bids from plumbing companies, I quickly realized that a full pipe replacement under the slab would be an incredibly disruptive and expensive project. That's when I discovered Ryan at NuFlow and their innovative pipe relining system. Instead of digging multiple trenches and tearing up the house to replace the pipes, their system pulls a lining through the existing deteriorated copper pipes. This lining hardens into a PVC-like material, essentially creating a brand-new pipe inside the old one--without the need for major demolition. Ryan personally came out to the house, explained the process in detail to both me and my dad, and took the time to make sure we understood everything before moving forward. After speaking with multiple contractors and then meeting Ryan, I knew I could trust him to do the job right--and I was absolutely correct. Ryan and his team were professional, hardworking, and committed to getting the job done right. Despite some tough challenges along the way, they never cut corners and made sure we were 100% satisfied with the results. If you live in an older home and are facing plumbing problems, don't rush into a full pipe replacement without first talking to Ryan at NuFlow about their pipe relining option. It could save you a lot of time, money, and stress. I can't recommend them highly enough.

Nu-Flow was such a great choice to help us get our home ready to sell after 40+ years. They handled…read moreeverything that needed attention to fix our home, and we needed a lot of work. Every single employee treated our home like it was their own or a "family member's home" with such care, attention and love even working on a holiday (above & beyond). We were in such good hands-Thank you so so very much, you highly qualified individuals. Hire them! They are the best choice and very reasonably priced.

Sam and his apprentice did an excellent job fixing a blockage in our washing machine pipes. They…read morewere both professional and knowledgeable.

I had two puddles forming in my front yard between the water cutoff at the house and the meter on…read morethe street. I called a few plumbers, and Zoom was able to come out right away. They quickly diagnosed the problem, did some digging, and confirmed the problem before they started doing the job. I had a major leak in my freshwater line to the house. The repair quote was a lot (although certainly reasonable), but fortunately, I had insurance to cover the sewer and the freshwater and gas lines. If you don't have this, you'd be crazy not to get it. It's cheap, and it saved me $5250. The team from Zoom went to work quickly. This was a several-day job over the weekend, but they still got it done. They also unclogged and outgoing internal line to the sewer. The crew was professional and very effective. Robert, the supervisor, was checking on the job frequently, and he talked to me a lot about what was going on and how the job was taking place. I felt fully informed as the job is progressing. My insurance company took a little too long to pay for it, but Robert was notably patient. Hopefully, your insurance company will pay faster. The job was done extremely well, we had only a minimum of inconvenience (although we had to leave the water off unless we used it, since it would fill the trench they had dug). In summary, Zoom did a great job. They were all professional, focused, very timely, and responsive. I feel fortunate to have found a new plumbing company that I can use with confidence. Having your waterline go out is no fun, but the guys from Zoom handled it quickly, professionally, and effectively. I have no hesitation in recommending Zoom Drain for any type of plumbing needs, and if you need a sewer line, freshwater line, or a gas line repaired anywhere in the Plano/North Dallas area (or further if they service other areas), these are the guys to call.

Arrived on time as requested. Price was a little high, however job was completed. Thanksread more

Where to start...Working with Mr R of Frisco was an awesome experience from start to finish…read more Within minutes of submitting a request for service and pricing, I was contacted. We setup a time and they arrived on time and presented a very professional approach. They listened to what I was trying to accomplish and instead of trying to steer me in different directions, they just answered my questions which I really appreciated. I evaluate proposals for a living, so i have an odd way of gathering data to make a decision....and honest, simple answers are the key. Their pricing was very competitive, but most important for me, they are locally owned Frisco business and they live in Frisco. This is always my first choice. I joke that working with people I am likely to run into at the grocery store, gives me a better feeling. We worked through terms and pricing...it was very simple and straight forward . Nothing confusing. No shell game. We scheduled the service. Again, on time and ready to work. The work (new hot water heater) was done very quickly and professionally. They were working just outside my home office and hardly noticed them. Because this is a family business I got to talk to a couple of different people and everyone was awesome to work with, and the very reason I try and work with local companies. We all make our decisions based on our own criteria, but I can't think of a single reason to select another company. I couldn't have asked for more. Thanks Mr Rooter!!!

I got an immediate response and had someone at my house within an hour to address a clogged…read morecondensate line. The service cost was a great value for the scope of work. Kept their card so that they'll be my 1st call next time we have a drain issue here.

We had a great experience with Alert Drain & Sewer. I talked with Jason ion the phone and he was…read morestraight forward with what needed to be done and the cost. Even though I knew what was needed because of previous work, other plumbing companies kept insisting on a service fee and assessment. Jason and his sons came out, ran a hydro jet, and were done in 30-40 minutes. They were all very pleasant to deal with. Well done Alert!

I have used Hawkeye Plumbing several times and would highly recommend them. Great guys to work with.read more

Horrible company! Threatening a lien on my property and theft of service even though they didn't…read morefix my gas leak and I had to call another company! They left me without gas or hot water for 4 days! Thomas couldn't figure out what the problem was even though Atmos labeled all the leaks. He cut a hole in my wall and left! He said I needed "parts" but the warehouse was already closed. I called the office multiple times to get an update, cost of repairs etc and kept being told someone would call me back. I called another company who said that a permit was never pulled for my house and it has to be done when Atmos cuts you off, new company came out had me fixed within a hour because I didn't need "parts",the city inspector came out the same day too. After my repairs were completed by another company I got a quote from Hawkeye for 3 times the amount it actually cost to get fix! Be aware and stay away from this place. Please see my Google review for pics regarding my experience with this company! After my review on Google the owner is harassing me and took down my review and changed the price I owe him! Update he has now increased my amount due for the second time and called Fort Worth to try and press theft charges against me. Truly a horrible company and human. Stay away!

horrible service. They came out for a problem said they couldn't help which ok I guess but for…read moreanother problem quoted 7 grand and I got it done for 2 grand. Don't waste your time with these kids.

This company has a very specific way of doing business that, in my opinion, takes advantage of…read morenaïve consumers. They are friendly on the phone and prompt, but the first thing they do is examine the work and then tell you the price -- and then ask you to sign a contract that you will pay that amount. This seems like a fair way to do business, but it's not. What you do not know is that their pricing is ridiculously high. In my particular example, I was charged $350 for (and I'm not exaggerating) 15 minutes of work. It was a trivial job and they should have told me that. Instead, they relied on me being an unsophisticated home-owner who wants the problem solved and is too naïve to believe that any reputable plumber would grossly overcharge. When the work is done and you're like, "What? You're charging me that amount for a few minutes work," they remind you that you signed a contract. This whole experience left a bad taste in my mouth and I will never do business with this company again. Not only do I feel ripped off and taken advantage of by this transaction, but now I'm suspicious of every repair company. Contrast this with another plumbing repair I recently had. My garbage disposal was jammed. On the phone, he estimated it would $300+ depending on the problem. When he came out, he noticed that it was a very simple (2 minute) fix and then, rather than gouging me, said, "I don't feel right charging you our estimated amount. How about a $95 trip charge and $50 for the repair?" So different.