The call center returned my call first thing the next morning (I called late Saturday night). They…read morereviewed the cost of the consult and confirmed I was agreeable. They informed me I should expect a technician notification around 10:30am with an ETA. Edgar was the local technician that responded, and he was very courteous, informative, and professional. The issue was resolved within 20 minutes of his arrival. Based on this one experience, I would recommend their service.

From start to finish, Airview AC delivered one of the most professional and seamless experiences…read moreI've ever had with a home service company. Estimator: Eric was hands down the most efficient and straightforward estimator I met during the bidding process (I spoke with about 7 vendors). He inspected the job thoroughly, knew exactly what I needed, and had a clear price ready within 5-10 minutes. After a couple of minor tweaks, the final estimate was prepared quickly, and I was able to sign with confidence. Office Team: Michele and Veronica provided outstanding customer service and follow-up. A great example--when I requested the permit around 5 PM the evening before installation, they sent it to me within minutes so I could have it posted in my window for HOA compliance. That kind of responsiveness speaks volumes. Installation Crew: Installation day was truly impressive. The crew, led by Jerry (the foreman), arrived just before 9:30 AM. Jerry first asked where he could park to avoid inconveniencing us or our neighbors--a small but thoughtful gesture. He then explained the plan while his team of four immediately got to work like an F1 pit crew. * Within an hour, the old furnace and condenser were removed. * Each team member worked in sync without wasted time, constant chatter, or distractions. * Pipes were bent perfectly, wires were zip-tied neatly, insulation was taped and sealed, and they cleaned as they went along. * They didn't even seem to stop for lunch--just steady, focused, detailed work all day. The quality of the installation exceeded expectations: * Gas line brought to the front for easy access * Gas trap installed * New drip pan with cutoff float * 4-inch filter upgrade * New supports, hangers, and plywood for the zone switch (instead of mounting it directly on the unit) * Ducts re-routed for efficiency and to give me more attic storage space * Everything vacuumed and cleaned upstairs, downstairs, and in the attic before they left At the end, Jerry took the time to walk me through every detail of the work--no rushing out the door. It was clear they take pride in their craftsmanship. Overall: This is the kind of experience that restores faith in contractors. Professional, efficient, and detail-oriented from the first call to the last sweep of the vacuum. Out of the 7 vendors I considered, Airview AC stood out in every way. Another company tried to pressure me with a "take it or leave it" ultimatum, and I'm so glad I went with Airview instead. To my neighbor who recommended them--thank you. To Airview AC--you deserve to be on Trane's website as a preferred installer. Words can't express my gratitude. Highly recommend--save yourself time and call Airview AC. God bless this team and God bless America.

Our brand new build home thermostat completely failed and was heating up--a potential fire hazard…read more Andrew Smith was professional responsive and delivered the very best service--very thorough, knowledgeable. His businesses uses the best technology and he and his staff make fast informed decisions. I highly recommend them and will absolutely call on them again. He installed the Google Nest and helped us understand how to take care of our whole hvac system. We are super grateful--def give them a try!

Prompt AC service. Very knowledgeable. Did not try to upsell additional items. Owner came out to…read moredouble check completed work and make sure everything was working properly. Guarantees labor for 2 years, in addition to 10 year manufacturer parts warranty. Will definitely use again.

They did normal spring check that we previously paid for while here found leak of A/C by charging…read moreus additional $687 to discover recommended fix with new line of refrigerant with cost of $4500 we thought outrageous high. Secured additional bids same fix same new line same way to install for less than $2000. Think ripoff? One claim line needed $2000 of refrigeration while a new line comes with preloaded already that was a lie. Stay away from this company.

BUYER BEWARE! This company makes promises they don't keep. Purchased 3 brand new Trane units from…read morethis company a few years ago. The company will not own up to the warranty offered, even though it's in writing and still valid. They blame it on the prior owner. To the current owner(s), you bought the company and didn't even change the name. Last time I checked, when you buy a company you don't just own the equity and assets, but the liability as well. You're cherry picking what you own. You should own up to all the valid warranties your company has out there. I'm sure I'm not the only one. I encourage anyone facing the same issue with this company to post a review with the BBB, Google and Yelp.

I called KMI after seeing one of their trucks on the road …read more They are simply THE BEST! Kyle came out the next day to locate a leak and look at a condensation issue on the unit. He is so very knowledgeable and familiar with all things HVAC, and so very efficient at his job. I can't recommend KMI high enough for having such an exceptional service professional . Thank you KMI and Kyle!

The technicians were very professional and courteous. They kept me informed of their arrival time…read moreand introduced themselves on arrival. They told me what they were checking and gave me an in depth description of what they found. They performed the service requested in a very timely manner. We are very pleased with the service KMI provides.

Update to my initial review for the service received at Air Experts from Friday. Today I spoke…read morewith Casey, and as I expected, he is still arguing that the contract says "such and such" regarding discounts applied and that they are not willing (actually he stated that he CANNOT change the refund) to refund the remaining $76 of the money that was quoted to me by Alyssa ($298.50). I am also aware that the discount Casey is refusing to return to me is something that HAS NEVER been done in the past, when a customer cancels the service contract. So this is inaccurate that Casey cannot refund the remaining $76, I called last week and checked with them before I decided to cancel the agreement. I know that Casey is new to this position and he is unfamiliar with how previous transactions have been handled. I asked Casey why is he arguing with me about the $76 difference, he stated "I am not arguing with you". Okay if he wasn't arguing with me, then why is he not writing me a check for $76, because of the quote given to me by Alyssa? I sure hope that the $76 that Casey is refusing to give me is worth the loss of business. I let Casey know that my poor review would remain because HE REFUSES to return the amount that I was promised. A quote is a quote, so beware if you are quoted numbers in the future, you might want to get it in writing or either record the conversation. They do not honor verbal quotes! Thank you. Sincerely Jeannie Brinkman

We have been using Air Experts for a few years now. First, it was to repair our old AC unit. Then…read morewe eventually had a new unit installed. Zach has always been very patient even when my over analyzing mind asked way too many questions. He truly listens and cares what you are saying even if it has nothing to do with your AC unit. His company has always been honest, affordable, prompt and courteous. Highly recommend!