Stop researching plumbers because I did the work for you. I got multiple bids for replacing a…read moretankless water heater and Genzel matched the lowest one. Wyatt showed up on time and conducted himself with the most professionalism I have really ever encountered. He quickly assessed the issue and did the work same day. This was painless and perfect. Great communication and fast and quality work. I will truly never use another plumber. Wyatt is my guy and Genzel is my plumber forever.

Extremely overpriced, and they charge you $89 just to come out and give you a estimate! Needed a…read moretoilet installed, and they wanted to charge me $578. That is almost 3x's the national average for this job scope. Got two other quotes from plumbers (neither of which charged a service call out fee to give me an estimate), and both of their quotes were $250. All of the same scope of work included, but $228 less. If you have cash to blow, then give them a call, but I would recommend getting a few more quotes before using them.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan…read morewas fantastic. He was very informative and helpful. We will definitely do business with them in the future.

I had a problem with my hot water heater. They arrived on time and quickly diagnosed the problem…read more I didn't think my hot water heater was covered under warranty. But they contacted the manufacturer and found out that it was. While they waited for the new factory part to arrive, they temporarily installed a used part so I'd have hot water right away. When the new factory part came in a few days later, they called and made an appointment to install it. Again, they showed up on time as promised. I've had no problems with my hot water heater since. The guys that showed up were very nice and professional.

Timely arrival on appointment, straight forward knowlegeable recommendation and professional…read moreservice delivered. We are happy and thank you for your timely service.

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.

ares plumbing is impeccable! I can't recommend them enough! They were all patient! Super reliable!…read moreefficient and amazing to work with! 10/10

Prestige Plumbing replaced our wornout leaking shower stemvalves with a new set and hardware in the…read moretime it takes to literally fix and eat a lunch salad. Andrew has good rates and he stands behind the hi-quality work that he performs.

Awesome service!! We ended 2020 of course with our toilets backing up into the tub! Yuck! Called…read moreAndrew and he was able to make it the very next morning. Wore booties in the house and mask at all times. Super knowledgeable and was able to get our issues resolved with ease ! Prices were reasonable compared to other big name companies. Happy to support a local small business owner that provides excellent service ! Thank you!!

Great and very informative crew for this company. Arrived on time and were really helpful and…read moreprofessional and did not try to oversell and got straight to the point of our problem and what was our best options to fix the issue and get it done. I have found out that so many contractors love to put off their scheduling and try to charge way too much for their services compared to other businesses offering the same services and C & C arrived on time and gave us our quotes when they said and were just truly professional during the whole process and I just wish all businesses and contractors would have the same thrive and work ethic that the guys at C & C has. The ladies who schedule the appts were also amazing as well. I advise anyone in need of slab or plumbing repairs or installation of any kind to give the team at C & C a call and at least get a free, professional quote before hiring someone else.. Chris M

I cannot recommend C&C strongly enough. I will not use another plumbing service! I was cautious…read morebecause I did not see hundreds of reviews, but the came recommended from family. This is our THIRD slab leak, so we are experts, and the last 2 were nightmares. C&C came quickly, told us exactly what needed to be done and gave us a quote that was far under the last 2 leaks. When they reached the leak, they went above and beyond to make sure everything around the leak was repaired and in good working shape. (Instead of just repairing a 1-inch spot where the leak was, he replaced the entire visible pipe). They refilled the hole, repoured the concrete and held to their quote. The workmen were professional and educated. They took the time to show us what they had done (beautiful work) and what we needed to do going forward. They let us know that they don't advertise - so if you are in the Dallas area this should be your plumber. I have posted this on our neighborhood site so others can benefit from the gem we have found!

They have always been reasonable and honest with a neighbor.major freeze on they fixed it all.read more

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they…read moresaid there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace. Charges breakdown: $125.00 - Labor $80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot) $67.50 - Other charges (added in the service call charge). So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration. To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

Sam and his apprentice did an excellent job fixing a blockage in our washing machine pipes. They…read morewere both professional and knowledgeable.

I had two puddles forming in my front yard between the water cutoff at the house and the meter on…read morethe street. I called a few plumbers, and Zoom was able to come out right away. They quickly diagnosed the problem, did some digging, and confirmed the problem before they started doing the job. I had a major leak in my freshwater line to the house. The repair quote was a lot (although certainly reasonable), but fortunately, I had insurance to cover the sewer and the freshwater and gas lines. If you don't have this, you'd be crazy not to get it. It's cheap, and it saved me $5250. The team from Zoom went to work quickly. This was a several-day job over the weekend, but they still got it done. They also unclogged and outgoing internal line to the sewer. The crew was professional and very effective. Robert, the supervisor, was checking on the job frequently, and he talked to me a lot about what was going on and how the job was taking place. I felt fully informed as the job is progressing. My insurance company took a little too long to pay for it, but Robert was notably patient. Hopefully, your insurance company will pay faster. The job was done extremely well, we had only a minimum of inconvenience (although we had to leave the water off unless we used it, since it would fill the trench they had dug). In summary, Zoom did a great job. They were all professional, focused, very timely, and responsive. I feel fortunate to have found a new plumbing company that I can use with confidence. Having your waterline go out is no fun, but the guys from Zoom handled it quickly, professionally, and effectively. I have no hesitation in recommending Zoom Drain for any type of plumbing needs, and if you need a sewer line, freshwater line, or a gas line repaired anywhere in the Plano/North Dallas area (or further if they service other areas), these are the guys to call.

They arrived on schedule and completed the services requested promptly. The plumber and his…read moreapprentice were very neat and courteous.

The technicians who investigated my water leak were professional and genuinely cared about my…read moreissue. I appreciated that they were able to provide same day service even though I called them around lunchtime.