Fantastic, very reasonable price and very professional. Ryan explained all aspects of work…read morecompleted and also ensured clean up was completed and showed us the finished product. Thank you and will keep this company in mind if we need a reliable plumber in the future.

verbally, abusive and aggressive technician bullied me on my front porch would not listen. Did not…read morecare what I had to say wanted everything his own way. ANYONE has to be better

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

Great Team!! Extremely professional and responsive…read more Definitely will recommend using them.

This is simply a salesman in a van. After verifying that it was in fact a water heater, the…read more"repairman" attempted to sell me on a subscription maintenance package for $16 a month. After rejecting that he tells me for nearly $400 he would diagnose/troubleshoot the water heater but not perform any labor. Labor and parts would cost extra. THE LABOR!!!! Isn't that what the $400 is for? But the kicker was, without touching my heater, he offered to replace it for $6800! Their costs on a new unit is $1300. So that's $5500 in labor for replacing it with a unit that fits in the exact same footprint!!! Buyer Beware!!!!

Stop researching plumbers because I did the work for you. I got multiple bids for replacing a…read moretankless water heater and Genzel matched the lowest one. Wyatt showed up on time and conducted himself with the most professionalism I have really ever encountered. He quickly assessed the issue and did the work same day. This was painless and perfect. Great communication and fast and quality work. I will truly never use another plumber. Wyatt is my guy and Genzel is my plumber forever.

Shout Out to Genzel Plumbing - 5 STARS Recently needed a…read moreplumber for a leaky toilet in our new home (less than 3 years old). Tried researching online but was overwhelmed by all the good and bad reviews for most of the businesses. My neighbor suggested Genzel Plumbing and I'm glad we did. Our experience with them from first phone call to end project was positive. I called and spoke with Amber. I explained our guest bathroom leaky toilet problem. Amber was professional and friendly. She explained there was an upfront $89 charge for a service technician to come out. The service technician would evaluate and let us know the total cost up front. I agreed the charge was acceptable and made an appointment for a service technician to come out to our home. The morning of the appointment Amber called to let us know Rocky Johnson (Service Technician) with 27 years of experience was on his way. Also received a text & email with Rocky's picture. Rocky arrived on time and was professional and friendly. He assessed the problem and explained what was needed. He was very detailed and patient with our questions before we agreed on the service. Rocky completed the job and left us with a clean bathroom and no leaky toilet. Ask for Rocky Johnson you will not be disappointed. Regards, Sandi (Celina, TX)

I don't appreciate how these guys do business. Fast talking Aaron tried to sell me way more than…read morewas necessary. I only gave them two stars because they did what they said they would. I won't be using these guys moving forward because I don't have a lot of disposable income. Does anyone nowadays?

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.

Best plumbing company in Prosper and in Collin County! They came to the house and fixed everything…read moreand the pricing was great! Rob and his crew are the best.

I had a problem with my hot water heater. They arrived on time and quickly diagnosed the problem…read more I didn't think my hot water heater was covered under warranty. But they contacted the manufacturer and found out that it was. While they waited for the new factory part to arrive, they temporarily installed a used part so I'd have hot water right away. When the new factory part came in a few days later, they called and made an appointment to install it. Again, they showed up on time as promised. I've had no problems with my hot water heater since. The guys that showed up were very nice and professional.

Sam and his apprentice did an excellent job fixing a blockage in our washing machine pipes. They…read morewere both professional and knowledgeable.

I had two puddles forming in my front yard between the water cutoff at the house and the meter on…read morethe street. I called a few plumbers, and Zoom was able to come out right away. They quickly diagnosed the problem, did some digging, and confirmed the problem before they started doing the job. I had a major leak in my freshwater line to the house. The repair quote was a lot (although certainly reasonable), but fortunately, I had insurance to cover the sewer and the freshwater and gas lines. If you don't have this, you'd be crazy not to get it. It's cheap, and it saved me $5250. The team from Zoom went to work quickly. This was a several-day job over the weekend, but they still got it done. They also unclogged and outgoing internal line to the sewer. The crew was professional and very effective. Robert, the supervisor, was checking on the job frequently, and he talked to me a lot about what was going on and how the job was taking place. I felt fully informed as the job is progressing. My insurance company took a little too long to pay for it, but Robert was notably patient. Hopefully, your insurance company will pay faster. The job was done extremely well, we had only a minimum of inconvenience (although we had to leave the water off unless we used it, since it would fill the trench they had dug). In summary, Zoom did a great job. They were all professional, focused, very timely, and responsive. I feel fortunate to have found a new plumbing company that I can use with confidence. Having your waterline go out is no fun, but the guys from Zoom handled it quickly, professionally, and effectively. I have no hesitation in recommending Zoom Drain for any type of plumbing needs, and if you need a sewer line, freshwater line, or a gas line repaired anywhere in the Plano/North Dallas area (or further if they service other areas), these are the guys to call.

Prestige Plumbing replaced our wornout leaking shower stemvalves with a new set and hardware in the…read moretime it takes to literally fix and eat a lunch salad. Andrew has good rates and he stands behind the hi-quality work that he performs.

Awesome service!! We ended 2020 of course with our toilets backing up into the tub! Yuck! Called…read moreAndrew and he was able to make it the very next morning. Wore booties in the house and mask at all times. Super knowledgeable and was able to get our issues resolved with ease ! Prices were reasonable compared to other big name companies. Happy to support a local small business owner that provides excellent service ! Thank you!!

I can't say enough good things about Vlad. He has helped us with several projects now, and each…read moretime he has gone above and beyond. We originally called for help removing an unusually placed back panel underneath our kitchen sink so we could access the plumbing. Once it was removed, I planned to install our new kitchen faucet myself, but quickly realized the space was so tight that I couldn't get the old fixture off. I called again the next day, and Vlad came out that morning and installed the new faucet for us. Then, later that same evening, I accidentally broke the cartridge while trying to install a new shower handle. We suddenly couldn't turn the water back on to the entire house. Even though Vlad had already worked a full day, he came by after his last job to help us figure out a way to at least get our water back on. What impressed me most was that he didn't just look for a quick temporary fix. He took his time, worked through the problem, and ultimately ended up fixing the shower handle and getting everything working properly. Vlad is knowledgeable, resourceful, patient, and genuinely cares about finding the right solution rather than just putting a bandage on a problem. After moving into a new home and tackling a seemingly endless list of projects, finding someone this dependable has been incredibly valuable. We'll absolutely be calling Vlad again for future projects and would highly recommend him.

We had a great experience with HandyMan and would highly recommend Vladimir to anyone with plumbing…read moreissues. Our AC drip line, which ties into the sink in our upstairs bathroom, had backed up and caused the sink to clog and overflow. He was able to come out quickly, diagnose the issue, and get everything resolved. While he was here, he also took care of another clogged sink in a separate bathroom (gross wife rat tail, don't ask). He was professional, knowledgeable, efficient, and gave us great recommendations to help prevent future issues. Excellent service from start to finish. We would highly recommend using him again!

Great service and communication with the company, did a wonderful job in a timely mannerread more

Great and very informative crew for this company. Arrived on time and were really helpful and…read moreprofessional and did not try to oversell and got straight to the point of our problem and what was our best options to fix the issue and get it done. I have found out that so many contractors love to put off their scheduling and try to charge way too much for their services compared to other businesses offering the same services and C & C arrived on time and gave us our quotes when they said and were just truly professional during the whole process and I just wish all businesses and contractors would have the same thrive and work ethic that the guys at C & C has. The ladies who schedule the appts were also amazing as well. I advise anyone in need of slab or plumbing repairs or installation of any kind to give the team at C & C a call and at least get a free, professional quote before hiring someone else.. Chris M