My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Umbrella Plumbing replaced our contractor grade tub & toilets that had been installed during…read moreoriginal construction. Ricky very patiently & professionally worked through the challenges discovered behind walls due to the builder taking short cuts. I am 100% confident Ricky fixed their mess and our bathroom is BETTER than new. Great Value & Integrity, Thanks Umbrella Plumbing!

Umbrella Plumbing is great. Ricky was quick to respond, very professional and friendly. He was very…read morehelpful. We will continue to use this business, when needed. We highly recommend it.

We had a great experience with HandyMan and would highly recommend Vladimir to anyone with plumbing…read moreissues. Our AC drip line, which ties into the sink in our upstairs bathroom, had backed up and caused the sink to clog and overflow. He was able to come out quickly, diagnose the issue, and get everything resolved. While he was here, he also took care of another clogged sink in a separate bathroom (gross wife rat tail, don't ask). He was professional, knowledgeable, efficient, and gave us great recommendations to help prevent future issues. Excellent service from start to finish. We would highly recommend using him again!

Needed help installing a flag pole. I asked about an estimate here on Yelp and they came out the…read moresame day. The service guy exceeded my expectations and filled a previous drilled hole that was visible. He did a great job and I look forward to using this business in the future.

I don't know anything about the quality of their service butI do know that their employees drive…read morerecklessly, tailgating other drivers even if those drivers are already going over the speed limit. One of their employees driving a van coming from Bonham going south on 121, came flying up on me when I was already going over the speed limit. As soon as they got the opportunity, they passed me going well over 85 miles an hour. If the employees can't be trusted to do something as basic as drive safely then it would make me question how good of a job they would actually do for a customer.

Finally an honest plumber who doesn't milk the job so he can over bill me for extra hours . He Got…read moreto work quickly , found the leak & fixed it. Very pleased , highly recommend .

Johnny was fantastic. We were referred to him by another plumber we have used several times in the…read morepast. Responded promptly, fair pricing, timely completion, & left the area probably cleaner than he found it. Highly recommend!!!

From the owner: I am a master plumber with 25+ years of experience. My services include water heaters, garbage…read moredisposals, faucet repair, toilet repair, water leaks, gas leaks, and drain stoppages. I specialize in tankless water heater installation, maintenance, and repair. I am factory trained on all makes of tankless water heaters. I am committed to providing quality plumbing service in Collin County and surrounding areas. I am reasonably priced, trustworthy, and honest. I look forward to working with you. Johnny

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.