Jarrett Buxell is a man you want to do business with. I spoke with him for quite a while about my…read morerecent storage troubles (see my negative reviews for Extra Space Storage) and what I was looking for, and he provided a better solution in the next ten minutes than what I got in multiple days of dealing with ESS. He built the storage units at MPLS Storage himself (it's family-owned and operated). He showed me the 12ft walls, and how they can't be scaled by anything short of a full-sized ladder (ESS has 8-foot walls that can be cleared with a lawn chair). Tenants are admitted to their units by appointment only, which means no strangers following another customer through an unlocked door like at ESS. Most importantly, he listened. He heard my concerns and addressed them immediately. He's a human being who wants to help others store their belongings safely and securely, and he's the opposite of the experience I had at ESS. If you need to store stuff and don't mind making appointments, store your stuff at MPLS. You won't regret it.

Best storage facility ever. I've used some storage facilities that are creepy. This place is great…read more No chance of anyone creeping around or seeing evidence that someone is living in their storage unit. It's less convenient, because staff has to be there to let you in, but worth it for the safety.

Been there for a couple years now. I feel you get great value at this price point! It's clean,…read morestill looks new and has a lot of room in the aisles to get to your unit. Location is perfect! Check out their current online specials and try them out...

From the owner: Drive up easy access self storage - vaulted ceilings allow for more storage. Concrete block…read morebuildings with ridge vent to allow humidity to escape so your things stay dry, safe and secure with gate code access and cameras.

Revising my review because over the months since I went to the trouble of moving to this location…read morefrom another stupid, overpriced big-chain storage locker company, they have gradually increased the rate to match what the other location was charging me. Furthermore, I'm on the upper level of this two-story facility, and the elevator only works about a third of the time. This is a clean facility, probably because it's kind of new. And if you get a space on the bottom level, you won't have to worry about the elevator. But I would advise against getting an upper-level space here unless you don't think you'll need the elevator.

Clean & bright space. Marnie answered all my questions and showed me different sized units. Mia got…read moreus signed up and found an available unit for us in a great location. Looking forward to moving our furniture & boxes inside in a couple of days.

The lock up self storage is basic storage. Good security. Easy to find and the place is clean…read more The storage units are easily identified and it's easy to get stuff in and get stuff out. We used the storage to store things from my mom and dad as they downsized. We have now finished going through everything. Thanks the lock up. We will be back if we need storage in the future.

I attempted to reserve a storage unit online. First, the person assumed I was a man from my name…read moreand told me the lady (me) couldn't pick up the keys. Second, when I came to pick up the keys, I was told my lease hadn't been signed online even thought it had. Then, once I re-signed the lease (the person working there pushed all the buttons so I have no idea whether what he agreed to was what I had agreed to online) I was given keys and a lock and told all I had to do was make sure my code worked in the garage door, which it did. I returned about 2 hours later, after their business hours (which are only until 5, so good luck if you work a 9-5 and then need help) to put furniture into the storage unit. We had to unload outside the garage in the rain because the truck they rent out was blocking one of the elevators and someone unloading stuff who was apparently upstairs at their unit left their car in front of the other one. We unloaded, took a large couch up and found that the yellow dummy lock that was to be removed before we could move in never was. Thus we had to carry the couch BACK downstairs after trying without help to talk to "Customer Service" who didn't even know what I was talking about when I mentioned the yellow placeholder lock. In summary, don't do it. There's a Public Storage and U-Haul storage facility literally a stone's throw from this place where you'll get much better service. Still awaiting my refund that may have been charged twice since I had to fill out the lease twice.

It's the kind of place that sucks you into a neverending ordeal and half the time you can't even…read moremake it out of there with the vehicle you reserved because of the incompetence of the employees. They'll spend, without exaggeration, an hour trying to make sense of their computer screen only to realize they don't have the vehicle in stock. They don't know how to use the computers, they don't keep accurate stock of the trailers/trucks, and they are all stoned out of their gourd. I've had to rent from them a dozen times and it has never taken them less than half an hour to figure out how to give you what you rented.

Tried again today to get propane tanks filled. Rang the bell for service and waited 20 minutes…read morebefore going inside to find employees with no customer service skills. We will not be back here for propane. Maybe 2 out of 5 times we've been able to get tanks filled because there isn't someone able to do it. Today they just ignored the bell completely, and were rude to other customers in front of us. Total waste of time.

Monica Bean! Very professional Prompt great customer service!…read more Self storage is a great place to store your belongings!

Long-term renter tip: To avoid having fees randomly doubled, prepay to lock in a rate. If you're…read morewithin 5 months at least of renewal, they'll double your rates for next renewal so you'll have to prepay again no more than 6 months prior to next renewal. It's a cat and mouse game. Other than the rate game, it's a pretty nice place, clean, nice people, secure.

I rented a 5 x 5 for $25.50/mo., in Sept. 2024 with the first 3 months at $12.50/mo. That was just…read moregreat, with my only complaint being the availability of carts and having to walk quite a ways sometimes to even find one. Then, on Feb. 1st I I go to pay my bill, only to find out they raised my rent up to $49.50/mo. without any warning in advance. I only had the $25.50 and couldn't even pay that! They wanted the whole $49.50. So, I sent them a couple of messages letting them know that I would have that money on the 24th of Feb.2025. So, just before the 24th, they raised it up to over $70. Now, I only have the $49.50. US Storage Centers are not a good place to go. DO NOT go to this place to rent storage.

We stored our truck in the lot and it was absolutely terrible. the gate often wouldn't work, one…read moretime we saw someone's RV get smashed by it coming down as they exited. We would be unable to enter our exit often. Go anywhere besides this place. They also raised the monthly rent over $100 over the course of a year.

It's a nice, clean facility, with loading docks, nice pricing, and discounted truck rentals. But, I…read morewish they also provided an overhead door, so I can pull my vehicle directly into the building and unload.

The storage space is fine, but they are constantly raising rates once you've moved in. My rate has…read moredoubled. It's annoying to see them advertise the same unit I currently have for $50 less per month to new customers. Be warned - your rate will increase 3-4 times per year.

I am writing to share my highly positive experience with The Move Crew, whom we have hired for two…read moreseparate moves. Our first experience in 2021 was a local move where the team was professional, punctual, and handled our belongings and new home with exceptional care. Based on that success, we recently engaged them for an out-of-state move from Minnesota. Riku, the owner, provided a very competitive quote and went above and beyond to help us save on costs. Compared to other moving companies we have used in the past for out of state move, The Move Crew stands out for their efficiency, professionalism, price, and dedicated service. By assigning a dedicated truck per customer, they ensured a faster delivery without unnecessary stops at other customer. Furthermore, their packing system is excellent; they protected our furniture thoroughly while minimizing the need for disassembly, which saved significant time during loading and unloading. We were also impressed by their organized labeling system where they marked each furniture and where it was originally from. So, during unloading, they could quickly identify each furniture and where it might go In the new house. I want to specifically commend Riku and Jesse for their hard work and for being extremely cautious with our new property. They managed the unloading process quickly and professionally. Thank you to the entire team for the outstanding service. I recommend others to use the company when moving locally or out of state.

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.