If I could give North Shore Dog 10 stars, I would!!! I am actually quite shocked at the hateful remarks that have been said about this place! Are you sure it is North Shore Dog?
I have been bringing my dog here for a little over 2 years, 2-3x/ week and don't have a bad thing to say. I have had nothing less than wonderful experiences with Tom, Agape, Tyler, and the ENTIRE staff!!! They treat my dog like she is their own. When we walk in every morning, we are greeted by Tom welcoming my dog by name. No matter how busy, he will get down to her level and let her lick his face and greet him with EXTREME excitement!!!
My dog is like my baby, and I am extremely overprotective of her. I was very nervous to leave her on the first day that she went, however, everyone at NSD went out of their way to calm my nerves and didn't make me feel crazy for calling and checking in (numerous times)!!! Being able to flip on the web cam and watch your dog playing is awesome! To this day, I will still call and check in and Tom will graciously walk into the room and personally check on her, and speak to the supervising staff member, and return with a full report.
There is ALWAYS, at ALL TIMES at least one staff member in each room.
They truly do ALL go above and beyond at North Shore Dog. For example: Giving her lunch if we forgot to pack one, walking her during 'nap time' because she was going through a phase where she would have accidents in the crate, giving her free baths if she got an ounce of urine on her during nap time, playing one on one, staying late if you get stuck in traffic to wait for you, and the list goes on and on.
I just have to say, I laughed at the comment that "it smells terrible in there," as I just recently asked Tom what he uses for an air freshener because it smells SO good whenever you walk through the door (this is no joke, haha!). I even ordered it for my own home!! This is why I know that comments such as these are just out of left field, as this is the cleanest doggy day care I have EVER seen. The second one of the dogs goes to the bathroom, you will see someone clean it right up! I cannot say enough good things about them.
They are so organized and right on top of everything. Whenever an animal is near due a vaccination, they inform the owners and require documentation. This makes me feel so comfortable knowing that this requirement that I feel strongly about is being watched so stringently.
I guess I am writing this review, not only because I adore this daycare, but it is upsetting to see such horribly harsh and irrational reviews being made about a place that I (and my dog) would be LOST without. These people take such good care of our animals, everyday, and deserve to be recognized not criticized for this. There are 60+ other people that agree with me, and feel safe and comfortable leaving their fur-babies with NSD. If you Yelpers out there are looking for a doggy daycare, please don't listen to these bad comments, and go check it out for yourself. They graciously give your dog FREE time there to socialize and see how they do with other dogs. They will do an initial screening with just a couple dogs in the room, and welcome you back for a trial day! Yes, everyone is entitled to their own opinion, whether they are right or wrong, YOU should be the one to decide that on your own.
As parents, you know that there is a chance your child could get a bump, scratch, bruise, at any given time, when playing with friends, correct? Dogs are like children. They play and often times play rough. To expect someone to be on top of YOUR dog and your dog only, watching every move they make, is simply unreasonable. If I knew that my dog was antagonistic and initiating spats with other dogs, I wouldn't be surprised to find the same on him. I, personally, wouldn't bring my dog to a daycare, knowing that he is doing this to the other dogs. You cannot blame them for something like this. Richard, you are essentially saying, "OK I know my dog is being a pain and annoying all of the other dogs, but I don't care, that is your problem. You should be on the lookout for my dog all day and make sure that no other animal retaliates to his nips and aggravating bites." When you think about it, it is really unrealistic, no? I'm not by any means saying your dog is a bad dog. However, if you had a child that was going through a biting phase would you blame the teachers at school if another kid bit him back after the third bite from your kid? No, you wouldn't, well I wouldn't. I can appreciate the fact that you don't want to leave your dog at home, alone, all day while you are at work, but I think that your expectations are unrealistic. Nobody wants their babies hurt, but I think you are directing your anger to the wrong place.
I want to thank Tom and staff for everything! My dog has become a more social, playful, less anxious, and independent dog all thanks to you!
Erin :) read more