1. North Shore Dog

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    Danvers, MA

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    North Shore Dog

    3.8 (47 reviews)
    Open • 7:00 am - 6:00 pm

    Services - North Shore Dog

    Bath and groom only

    North Shore Dog Photos

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    Reviews With Photos

    Chelsi F.

    I'm updating my review after speaking with the owner of north shore dog. All the employees I spoke with were friendly and genuinely seemed to feel bad that something happened to my dog on their watch. The owner seemed to feel bad as well and was compassionate about my anger. They made sure to do anything in their power to make the situation right, including offering to pay for any vet bills. The owner said he would speak with the staff about what happened to make sure incidents like this are avoided in the future. I'm still pretty upset that no one noticed the cut on my dogs lip but I feel a bit better about the way the situation and my anger was handled.

    A day after grooming and playtime
    Sasha M.

    The service and hospitality at North Shore Dog is impeccable. The best part about it is that my dog loves going there. Few phrases make my somewhat lazy dog perk up and cock his head, and saying that "We're going to see Tom at daycare" is one of them. They first test everyone's dog to ensure socialization skills, and then they divide the dogs into 3-4 rooms based on size and level of activity and playfulness. Although I've only taken my large playful puppy, I imagine any dog will find a niche. At midday, they have nap time and lunch, so bring a Ziplock with some food and your dogs name on it. These guys have grooming and washing services as well. Sometimes I add in a bath for an extra $10-20, so my dog smells clean after a big day of fun with all the dog slobber that he encounters.

    Stephanie M.

    This review is for the groomer Kristen, she is the best! She grooms my cockapoo every 6 weeks and we always get compliments on how nice his hair is. She truly loves and cares about dogs and animals. My dog also really loves her and always behaves for her. I highly recommend bringing your dog to be groomed by Kristen.

    Equivalent of a human bowl cut

    Took my dog in for a grooming appointment. He doesn't have particularly sensitive skin but it was dry and flaking when he was picked up - it wasn't when he went in. The haircut itself looked like a hackjob, scissor lines everywhere and 'breed cut' was obviously not something they are capable of as my Irish Setter came back looking like a poodle. A simple google search would have gone a long way.

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    5 years ago

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    5 years ago

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    Alice B.

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    7 years ago

    Very friendly and attentive. They know the dogs and give you television access to watching your dog.

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    7 years ago

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    8 years ago

    Not a good experience! Staff is not well trained, don't know how to properly handle dogs.

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    Page 1 of 2

    Ask the Community - North Shore Dog

    Review Highlights - North Shore Dog

    “I took my Jack Russell Chihuahua mix for a bath and a nail clip and am so happy with the results!”

    Mentioned in 2 reviews

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    I would give this hospital and staff a 100 negative star review if I could. For your pets safety…read moreand your own well-being find another hospital. I don't want anyone or their pets have to go through what we went through. If I had to choose one word to describe my experience with this hospital, "abhorrent" would still feel inadequate.DO NOT TAKE YOUR PETS HERE. THEY DO NOT TAKE FEEDBACK IN FACT THEY WILL DOUBLE DOWN HOW NOTHING IS THEIR FAULT AND BLAME YOU. DISGUSTING BEHAVIOR. I would not recommend bringing your pets to this hospital. My experience has been incredibly upsetting, and when I raised serious concerns about my pets' care, communication, and follow-up, those concerns were not properly addressed and there was zero accountability from the hospital. My cat Pumpkin passed away under horrible conditions while under their care. What has been especially disappointing is how far my experience felt from the values this hospital and its corporate organization publicly claim to uphold. In my experience, those stated commitments to compassion, communication, trust, and quality care were not reflected in how my concerns or my pets' ongoing needs were handled. Even after asking specific questions about ongoing care for my cats, Lydia and Lilith, I was left without clear answers to several important medical follow-up questions, and I was told to go to another hospital while my cats are in active treatment. Because of the seriousness of my concerns and how this situation has been handled, I am filing formal complaints with the Massachusetts veterinary licensing board and National Veterinary Associates (NVA). Pet owners deserve clear communication, appropriate follow-up, compassion, and accountability when something goes wrong. Unfortunately, that was not my experience here. Please consider all other options prior to choosing this hospital. In my humble opinion the practice should be shut down all together.

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    North Shore Dog - groomer - Updated October 2026

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