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    North Point Volvo

    3.4 (85 reviews)
    Closed 9:00 am - 7:00 pm

    Services - North Point Volvo

    Auto maintenance

    Oil changes

    Auto repairs

    5 More Services

    Auto brake repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    North Point Volvo Photos

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    Recommended Reviews - North Point Volvo

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    What service told me was wrong. Volvo fault I paid for

    I have a question. I have a 2020 X40 with 26,500 miles. My engine light, tire pressure system, lights kept coming on. Took it in and they said it was because the bumper wasn't installed correctly and there was water getting on the inside of the bumper, which In turn made an electrical part stop. Ok, I am out of warranty, but since this was Volvos fault shouldn't that have fixed. Between this $549.00, oil change, tire rotation, and filters cost me 1300.00 Does this sound a little high, and why should I have to pay for something Volvo cost. I asked the service person why, he said he didn't know why Volvo didn't cover. Probably because it wasn't a common problem. North point Volvo in Roswell is where I went. I was already in the service having electrical fixed 2 x before warranty ran out. He said it wasn't the same thing.

    Nicole Z.

    About a year ago I traded in my 2020 Volvo XC60 for a different make vehicle as a lease. It was the worst decision I ever made. I ended up having to go through the lemon law process to have them take it back. Once I knew I had funds being returned to me I decided to return to Volvo as it was my most favorite vehicle ever. I knew I wanted the XC60 with the Ultra trim, but could not get one locally. I asked my local dealership to work on finding me one, but they did not put too much effort in. So, I started to look on my own and that was when I came across one at North Point Volvo that had everything I wanted and more. I reached out to the dealership and inquired about the purchase process for someone located in the Florida Panhandle. I was paired up with Marissa as my salesperson and she did not disappoint! She went above and beyond throughout the entire process, was very responsive, super helpful, and made the purchase experience an easy one. The only bump I had was with the 3rd party shipping company who could not seem to procure someone to bring the vehicle to me. This was no fault of the dealership at all. On Friday, 5/16/2025, I asked if they would be able to meet me at the Atlanta airport with the vehicle if I was to fly in on Saturday, 5/16/2025. I was trying to avoid getting an Uber from the airport to Alpharetta and paying ~$150 for that. Marissa did not miss a beat and readily agreed to help me out. I booked my flight and left Pensacola at 7:00 am, arrived at the passenger pickup area about 9:45 am, was on the road in 2 minutes, and home 4.5 hours later. I am beyond happy with Marissa, the dealership, the vehicle, and those who volunteered to bring it to me. If you are in need of a new Volvo and are in the area, or even if you are not, I HIGHLY recommend Marissa and North Point Volvo!

    The service department has been going downhill for years. We have purchased three cars from NP Volvo. The most recent, our 2021 S60. The brake vacuum pump failed at 40,000 miles. They offered zero help with towing, a loaner vehicle and, when we got the car home from the repair, it is now leaking oil. I have texted three people, including Adam Crenshaw, the manager and left VM for Adam, twice and for the store manager(dont know his name). Still nothing. Awful, awful, avoid at all cost.

    not my car but the electric Volvo is my upgrade in my mind
    Diedre R.

    I'd been looking for a car since October 2021 and finally purchased one in March 2022. It was a very pleasant experience and I'm thankful for Tony A (TA) and the staff at North Point Volvo. I'd already received financing from my credit union and found the car I wanted online. I had a car I could trade in but didn't mention it because other dealers had only offered a couple hundred dollars for a car that was paid off in full. After the taxes and fees were applied the car I selected was about $3000 more than what I'd been approved for by my bank. I explained to TA , I didn't have the 3k in cash to make up the difference and mentioned the car I had to trade. Within a day he called back and told me they were going to accept the trade in and when could I come test drive the car? If you've ever bought a car you know the high pressure sales tactics can be very intimidating and exhausting. I experienced none of that here and feel like I'm a Volvo customer for life just based on my experience with this dealer. I went in on a Saturday and got all the paperwork completed and picked the car up the following Wednesday. I could have gotten it on Monday but it rained for four days straight and who wants to pick up a new car in the rain (in Atlanta, where there are daily car crashes when the sun is shining)? I'm three days from having the car an entire month and I'm just as happy as the Saturday I went in to complete the paperwork and drop off the trade in. Very positive car buying experience. Buy from TA, he's gonna get the deal done, polite, patient and listens to your concerns. He's the car salesman you wish existed.

    The best car buying experience to date!

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    30 days ago

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    2 months ago

    Great job by Bob and the team at Northpoint Volvo for the 10k service on my 2025 XC40. Fast and efficient.

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    8 months ago

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    8 months ago

    Very helpful staff that cares and provided excellent customer service. Highly recommend.

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    4 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    The service team worked with me to resolve a difficult issue with my car. I appreciated the extra effort to make things right!!

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    3 years ago

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    4 years ago

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    4 years ago

    I am a customer that's truly pleased with the services from North Point Volvo. Everyone was professional and accommodating.

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    16 years ago

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    10 years ago

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    6 years ago

    The service department was able to quickly get me back on the road, great experience!

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    Page 1 of 3

    Ask the Community - North Point Volvo

    Review Highlights - North Point Volvo

    Adam and I discussed the Trade Assist process at length, mainly because I wasn't sure of the final outcome.

    Mentioned in 10 reviews

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    Roswell Auto Center

    Roswell Auto Center

    (52 reviews)

    On December 14, 2025 I brought my 2020 Genesis G70 3.3 T with 39,000 miles on it into Roswell Auto…read moreCenter for a front brake repair. I did this at the Recommendation of a close friend. On December 16, 2025 Carl, the manager and owner, or so I thought, called me and said my car was involved in an accident on his property while under his care. He said the brakes had failed after being repaired and the tech backed the car into another. He kept apologizing and assured me the car would be repaired to the same mint condition as I brought it in. He even gave me his personal cell number so I could be kept updated on the repair progress. The car was brought to Sun Valley Collision , where Carl said he gets all his personal work done. Six weeks later the car was declared a total loss. At that point Carl basically ghosted me. When it first declared a total loss, I went to the shop and he told to me deal with the insurance company. After two months of fighting with the insurance company I was forced to accept a lower offer than my car was worth ( the insurance company informed that they would stop paying for my rental and storage fees on February 1,2026). I purchased a used vehicle for more than I received from the insurance company. All I want is for Roswell Auto to make up the difference and make me whole. To this point, crickets. Carl doesn't answer his phone and ignores my text. My wife even went to talk to him and he basically said it's up to the owner. The owner happens to be his Dad. I could never and would never recommend this place for any kind of repair because of their terrible customer service and obviously poor mechanical skills. I just read Phil Hughes response to my first review. Phil, shame on you. You know that is not what happened. I was the one who called the Roswell Police to make sure a report was filled out on the destruction of my car that happened at your facility. I never threatened anyone or any employee. I admit I was very angry but I never threatened anyone. I said I could severely damage your business with an honest review of what happened. I happen to have the Police report and there is no mention of me threatening anyone. I did in fact provide your insurance company with a comparable car, same year, same make,same model with the same low mileage. They only raised the settlement amount a few hundred dollars. I wanted to hold out for more but was told by your insurance company that as of February 1, they would no longer pay for the care rental and that the storage fees at Sun Valley Collision would be my responsibility. So I settled for less than I should have. As a business owner you should know better than anyone one that nothing is more important than your reputation. I owned a business for thirty years and I never allowed anyone to walk out unhappy. There is an old saying. It takes 10 customers talking good about you to undo one customer talking bad. You can still do the right thing and pay the $ 2860 price difference. You know it's the right thing to do.

    If you're looking for fantastic service wrapped in good old-fashioned friendliness, Roswell Auto is…read moreyour spot! My family has trusted them for over 20 years--that's longer than some of my socks have lasted! Since 2013, they've kept my fleet of passenger vans (shameless plug: Atlanta's Best Van Rental) rolling smoothly without emptying my wallet. Randall, Ryan, and Carl are automotive superheroes--helpful, informative, and always ready to save the day (or at least rescue your transmission). One thing I especially love about Roswell Auto is the camaraderie. Sitting in their waiting room feels like stepping onto the set of The Andy Griffith Show. Randall is our own Goober (with slightly better hair), and the rest of the crew--Ryan, Carl, and the gang (a.k.a. Floyd, Gomer, Barney)--always make you feel right at home. Believe me, even Santa Claus would park his sleigh here for a tune-up (and a cookie or two). They keep my vans running smoother than Rudolph on Christmas Eve! So, if you want affordable quality, service with a smile, and a generous helping of nostalgic humor, Roswell Auto is your ticket to Santa's "Nice List." Santa Steve P.S. Don't forget to ask Randall to top off your blinker fluid before you leave. *(For a quick laugh, check out this humorous anecdote: https://www.youtube.com/watch?v=Kn2IaQ7ECUY)*

    North Point Volvo - autorepair - Updated May 2026

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