WISH I WOULD'VE READ THE REVIEWS BEFORE...we used to frequent North County pre-COVID. It has been that long since we last ate here. We decided to dine on the patio for my birthday yesterday...what a let down. Let's start with the hostess/greeter. I called about my reservation to confirm I could request outdoor seating (there's no option on the online reservations). She said I needed to place the RSVP before she could make the note in her system. I told her I was in the process of completing it (just had to hit send or save etc.) she put me on hold but...didn't tell me she was putting me on hold. She did come back on the line several minutes later. Then we show up & she is at the welcome area, back to the door, hunched over the phone. No acknowledgement etc. She finally gets off the phone and seats us. Now, understand that none of this would've ever been mentioned if the next parts didn't happen.
We waited for a while for our server to come, in his defense maybe no one told him. In looking at the cocktail menu, they clearely had winter drinks (mistletoe something or other). I asked the server if we had an old menu. He said something to the effect of 4 GMs and 2-3 bar managers later...so I guess they gave up? Note to NC having a seasonal drink menu that's from winter in June pretty much screams - we don't care about you. Do yourself a favor and remove the seasonal beverages, it looks like you're not trying. We ordered drinks and apps. The apps (all of which were raw/cold items. Took a nice amount of time to come out but, they were good (oysters and ahi ceviche).
Then we ordered food. I'm not sure how a bacon cheeseburger can be made wrong. My son ordered it medium, it came out well done. The bacon had no flavor - no exaggeration. Also, flavorless was the chicken tortilla soup. Soup came with add ons (green onions, jalapanos, cheese, pico & cilantro. Son dumped all of the add ins to the chicken tortilla soup and it still had no flavor. They offer green chile - save your self the horror - IDK what it was but it was definitely NOT green chili. Oh and who boils beef for carne asada?
Then as others have said, a 21% service fee. The explanation is so that wages can be equitable, which I agree with 100%. But, just increase your prices, seriously.
Last, the bathroom (at least the ladies) was gross. Trash overflowing, some chemicals badly needed in there. I mean, I'm sure that's the same restroom the staff is using so, it lends itself to concerns...
So they're called North County, which I'm sure is a nod to San Diego CA. So it makes sense that the seafood items would be good...they should reconsider the rest of the menu though. And with that reconsideration, need to get a host/greeter that understands the assignment; and need someone to bust down the RR too. read more