I had a breaker pop on my a/c unit over the weekend and after reseting the breaker, my outside unit wouldn't turn on......that is as far as I go.....called them saturday and they sent someone out that day.....and I don't live close....the guy pin pointed the problem fast and was on the phone looking for the part.....which he found and returned that day to install it.....fired right up............I no nothing about the hvac industry and called someone while I was waiting for them to show.......the gentleman recommended me replacing the outside unit,w/out even looking at it,not cheap..............................I'm glad I called North Coast and wouldn't hesitate doing so again.........local company,great service,great price.........but most of all honest...........you see,the part he fixed was in the outside fan unit......so instead of telling me that the unit had power to it but wasn't firing and I should call a hvac guy....collect his fee and go.....he took care of the problem......above and beyond......thanks again Mike read more