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Excellence Heating & Air

4.8 (28 reviews)
Open 8:00 am - 5:00 pm

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Services - Excellence Heating & Air

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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Review Highlights - Excellence Heating & Air

Anthony was right on top of it - contacted me in a timely fashion to complete the job to my satisfaction.

Mentioned in 18 reviews

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Moore Home Services - Our Moore Home Services in action! We serve the entire Santa Rosa area!

Moore Home Services

(670 reviews)

TL; DR: Outstanding professional work at a fair price when you need it!…read more I used this company 3 years ago to unclog my kitchen sink. (Me vs garbage disposal, guess who lost?) Fast forward to this current issue. I was frustrated getting replies of various prices or no price at all "We have to see it to give you a price" I didn't want to deal with the slow drain in my bathroom. That sink is brand new, I was so annoyed. I called Moore on the off chance they had availability. They did. Their drain unclogging price is clearly listed on their Yelp page. I respect that. Easy scheduling based on my needs and the pricing I clear, NO SURPRISES. Service provider arrived at the top of my appointment window, wore a mask, got to work. He showed us what the problem was so we could manage it ourselves should it happen again. Like I said, new sink. Like new NEW don't break by messing with it new. Now we know we won't break anything accessing it the way the service person did. I appreciate the professionalism, the mentoring, and the kindness. Bookmark this. I know you're too smart to pour chemicals down your drains to clear it, Get a professional to help and save your home pipes integrity. Fiver. Perfection. Satisfied.

We were members of this company's HVAC and plumbing maintenance program for several years. The…read moreconcept is great - but execution was consistently poor. The biggest issue: they simply could not keep appointments. Frequent no-shows, missed windows, and last-minute reschedules turned routine maintenance into a recurring hassle. The second issue: constant upselling. Nearly every visit came with a "the system is fine" but we recommend additional products or upgrades. The final incident made us cancel: They performed routine maintenance on a system that was working fine when they arrived. After the maintenance, the HVAC unit wouldn't turn on. We were told it was "about to fail" and the maintenance did not cause the failure. (Debatable.) Conveniently, they had the part on hand but would only install it if we paid out of pocket - even though the part was under warranty. (Don't worry, another company replaced the same part under warranty the following day.) I would think carefully before signing up for a membership.

Remons Main Sewer Camera Services & Drain Clearing

Remons Main Sewer Camera Services & Drain Clearing

(14 reviews)

Highly recommend! Fair pricing, and solid work. Never met…read morethe man before today, and he is our new go to for plumbing related probs! I just saw his "this is my work" post on Nextdoor, and gave him a call! Remon clearly explained what he was going to do to fix our drain blockages, provided a fair price, had the tools to do it, and explained the outcome. IF you are looking for a straight talking, no upselling hard working type plumber, who does what they say, and says what they do, Remon is your new plumber. Lots of folks ready to charge and arm and a leg, and take advantage of short term need to inflate the costs, sometimes post facto, not Remon! Even when the actual work was more involved, took more time, he stuck by his number. WE had a stopped drain in our garage laundry area, the laundry tub would not drain, and the washing machine thus could not operate, so this was no small thing to get sorted! It had been a SLOW drain for years, we have lived here 12 years, and it finally said "enough", and could not drain fast enough to let the washing machine run a full cycle! I live in a house built in 1960, with various mods made to drains since by characters of unknown pedigree using methods lost to the dustbin of history, and get to live in this over 65 year old rather random house. Remon was able to get thru blockage, tub is draining faster than I have ever seen and even with that he said it might last a year, the clearance he could achieve was not large, and the union to the sewer line we heavily corroded and would need replacement in the next few years, but he hoped it would last longer, fingers crossed. So I am repaired, educated, and have some clarity on what will be necessary down the road, all for a super fair price. And THEN he fixed our bath tub drain, removed an inappropriate drain part, told us what was necessary for it to be set up correctly, and left on his plumber wings.

Responded instantly to my inquiry, provided an extremely fair price, and was at the house within…read moretwo hours for service. Performed the repair as expected and for the price quoted. Friendly, considerate, and highly skilled. I highly recommend Remon for all of your plumbing needs!!

JW Hanson Heating and Air - We do duct cleaning!

JW Hanson Heating and Air

(77 reviews)

When it comes to customer service, I can't imagine anyone is better than Hanson Heating and Air!…read more After 20+ years as the original owners of a home in Petaluma, we decided to add air conditioning while replacing our heater. We hired Hanson Heating and Air for the job and they did an outstanding job! Unfortunately, shortly thereafter, we started to have problems with the air conditioning unit. ALL of the staff, from those taking the calls to the technicians coming out, were extremely helpful. While the situation was a bit aggravating, with repeated attempts to repair the unit, the fact we knew Will and everyone at Hanson Heating and Air would take care of us made the process easier to navigate and deal with. In the end, Hanson Heating and Air replaced the unit. It would not surprise me if they did so at a loss, but it was clear they wanted to make sure we were happy. You are making a mistake if you go to anyone else for your heating and air conditioner needs!

They refused to provide any kind of price range for a very specific service without performing a…read morediagnostic first, which of course comes with an additional charge. In other words, they don't want me to be able to compare their quotes against anyone else's without some money and my time upfront. Lack of transparent pricing is typical of most of the HVAC companies in the area. Three stars is generous considering that I will definitely not do business with them, but a benefit of the doubt to not tank their other reviews.

Excellence Heating & Air - hvac - Updated May 2026

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