They always take care of my vehicle while being extremely…read moreprofessional. They go above and beyond what I would expect from an automotive repair shop. The manager is very friendly and llistens to my concerns.

Have lied about the time it will take and cost it will be every time. Quoted a time it would be…read moreready and never called to tell me it wouldn't be done, I had to call and ask if my car was ready only to be told my car was still torn apart and that they had no idea what was going on

Service was fantastic. Got a tire patched in no time at all. Thanks to Tyler and John for their…read moretimeliness and a great job!

Went in to repair a puncture for my tire. Needed new tire and got it quick and a great price…read more Employees are very helpful and kind. Go here first for tire problems, in and out quick. Will keep going here.

My inspection was a couple of days past due, so I needed an appointment quickly. I booked online…read moreSaturday for a Sunday appointment, and about a half hour before the appointment, I got a call that they didn't have any technicians in to complete a state inspection. The guy who called told me I could go to their location on McKinley if I wanted to get it done that day. However, there was a good bit of a wait, so I ended up going home and rebooking online for a weekday appointment. I got to my appointment about ten minutes early and when I walked in, the man at the counter asked me, "You here for an inspection?" and called me by name. I confirmed he was correct. It felt good to be expected. They took my car back immediately and were done very quickly. Their waiting area is comfortable and clean. Parking was easy. The location is convenient at the corner of Southwestern and Camp - easy in and out if you're making a right turn!

BEWARE -- I will no longer be taking my vehicle to Pep Boys…read more I brought my car to Pep Boys for what should have been a routine rear brake and rotor replacement. After leaving the store, I immediately began noticing scraping and clunking noises coming from the rear of the vehicle. After inspecting the car myself, I discovered that the brake caliper was scraping against the inside of my wheel, causing visible damage. I brought the vehicle back to Pep Boys the very next day and explained the issue to the manager. After they took my vehicle into the shop to inspect the situation I was repeatedly told that when he looked at it, "everything was fine" and that "maybe something got wedged in it." I showed him pictures I had taken on my phone clearly showing the caliper scraping against the wheel and the resulting damage. Even after seeing the pictures, the manager continued to insist that everything was fine when he looked at it and responded, "What do you want me to do about it?" When my vehicle was returned to me, the caliper had been moved back into the correct position, and the damage to my wheel had been spray-painted over. The manager refused to acknowledge any problem and made no attempt to compensate the situation. The complete lack of accountability and the way my concerns were dismissed is extremely concerning. What else will they lie about? I will never bring another vehicle to Pep Boys again.

I don't know what it is he won't answer his phone my car has been there for 7 days he can't put two…read moretires on an inspect it. I was just there there's three other cars there. I didn't want to blow up the spot but at this point he won't answer his phone. Won't get back to me and there are still flat tires.

Bob Nunn is AWSOME!!! He came recommended from a friend who said ... I trust him with my daughters…read morecar ..bob is reasonable and not out to RIP OFF THE WIDOW!! I have come to him numerous times with problems and he gets it right the first time!!! Love Him even introduced him to my son who lives in NC and Craig said "thanks for taking care of my mom, I am glad she found you." My son and his dad were all about the car...so finding NUNNS AUTOMOTIVE was perfect for me...

Went in for an inspection, they said that I needed a right tie rod end, Said it was not going to…read morepass inspection because of it. Told me it was going to be $600 to have that fixed and for the inspection. They took off my inspection sticker trying to force me to stay there. I took my vehicle to a new location and had both tie. Rod ends changed out, a full alignment, and an inspection for $400. This place is a rip-off!!

Excellent service! I have had a stem leak on my tire for several months. They fixed it 10 minutes…read moreafter I brought the tire in. Met the new manager - friendly and competent.

the only tech there was sleeping in a customers car.. we had to knock on the window to wake him up…read more went for an inspection over an hour before close. they typically take like 30 minutes- this guy said it would take him at least an hour and they can't do it tonight (we made an appointment online)

Employee was asleep in a car...once woken up, claimed it would take an hour to do a single…read moreinspection and refused us. Absolutely comical service. Never give this place business

Called when AAA took too long to get to me for a dead battery, Nick was our knight with a jump…read morepack!!! Quick and easy service. Definitely found my new repair shop. Thank you Joe's and Nick!

I have been going to Joe's for the last 14 years absolutely loved them. I feel like over the years…read moretheir service has declined. I went for an oil change and a few months later discovered they missed typed my mileage on carfax which caused a huge headache when I tried selling the car. It took multiple phone calls for them to fix it. Accidents happen I get it and gave Joe's my business again. The customer service has gone done hill big time, the guys are so rude and disrespectful. I really felt like I was being taken advantage of until I spoke up and told them I'm the one that almost lost the sale of my car cuz of your mistake. All of a sudden their behavior changed towards me. Totally unprofessional and will never give them my business again

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

A year ago my 2009 Dodge 4500 diesel had a fire in the engine compartment from a plug and the…read morewiring harness was toast. As the dealer quit making those I was up the creek. No one wanted to work on my truck. I had the good fortune to meet Paul who was kind and talented enough to make a brand new wiring harness for me and salvage my truck which is working great a year later. I couldn't be happier with Paul and everyone at Steve's Tire & Truck and when no one else in town would help me or give me any hope; Paul got the job done at a fair price. I give him and his shop my highest recommendation.

Brought my car in for new brakes, they got me in right away. Also found that my tire was in really…read morebad shape and replaced that for me-customer service was excellent and I'll definitely be going back in the future!

Best shop in wny Knowledgeable crew management was fair and…read morevery good at explanations this is the only place ill bring my truck in the future

Brought a 2013 Subaru Outback in for a NYS inspection. Tim, at the counter was very pleasant and…read moresaid they would get right to it. I told him to completely check the car over for me. He called about an hour later and said they were all done and everything was in great shape. They are always very professional and very friendly. Will continue to bring our cars here for service.