Highly recommend coming here for mechanical work on your vehicles. Lester is great! Trustworthy,…read more honest, responsive, and friendly. Work is always done fast and done well. Prices are reasonable and service is great...

I will not go anywhere else. Lester and Ron are the best. Great dependable and honest work. I am so…read morehappy I found them. I highly recommend them to anyone looking for a reliable and affordable mechanic. Thank you for all of your help. Janet R.

Called when AAA took too long to get to me for a dead battery, Nick was our knight with a jump…read morepack!!! Quick and easy service. Definitely found my new repair shop. Thank you Joe's and Nick!

I have been going to Joe's for the last 14 years absolutely loved them. I feel like over the years…read moretheir service has declined. I went for an oil change and a few months later discovered they missed typed my mileage on carfax which caused a huge headache when I tried selling the car. It took multiple phone calls for them to fix it. Accidents happen I get it and gave Joe's my business again. The customer service has gone done hill big time, the guys are so rude and disrespectful. I really felt like I was being taken advantage of until I spoke up and told them I'm the one that almost lost the sale of my car cuz of your mistake. All of a sudden their behavior changed towards me. Totally unprofessional and will never give them my business again

John has been my auto mechanic for many years. He's a small shop and generally works alone. But his…read morework is excellent and his prices are more than fair. He's always friendly and tries to give the best advice. These days, if you can actually find a mechanic you trust I think you've really accomplished something. Thank you John

A very friendly and easy experience overall. Called in for an inspection that I needed quickly and…read morethe owner got us in and taken care of in between his other jobs very quickly.

My inspection was a couple of days past due, so I needed an appointment quickly. I booked online…read moreSaturday for a Sunday appointment, and about a half hour before the appointment, I got a call that they didn't have any technicians in to complete a state inspection. The guy who called told me I could go to their location on McKinley if I wanted to get it done that day. However, there was a good bit of a wait, so I ended up going home and rebooking online for a weekday appointment. I got to my appointment about ten minutes early and when I walked in, the man at the counter asked me, "You here for an inspection?" and called me by name. I confirmed he was correct. It felt good to be expected. They took my car back immediately and were done very quickly. Their waiting area is comfortable and clean. Parking was easy. The location is convenient at the corner of Southwestern and Camp - easy in and out if you're making a right turn!

BEWARE -- I will no longer be taking my vehicle to Pep Boys…read more I brought my car to Pep Boys for what should have been a routine rear brake and rotor replacement. After leaving the store, I immediately began noticing scraping and clunking noises coming from the rear of the vehicle. After inspecting the car myself, I discovered that the brake caliper was scraping against the inside of my wheel, causing visible damage. I brought the vehicle back to Pep Boys the very next day and explained the issue to the manager. After they took my vehicle into the shop to inspect the situation I was repeatedly told that when he looked at it, "everything was fine" and that "maybe something got wedged in it." I showed him pictures I had taken on my phone clearly showing the caliper scraping against the wheel and the resulting damage. Even after seeing the pictures, the manager continued to insist that everything was fine when he looked at it and responded, "What do you want me to do about it?" When my vehicle was returned to me, the caliper had been moved back into the correct position, and the damage to my wheel had been spray-painted over. The manager refused to acknowledge any problem and made no attempt to compensate the situation. The complete lack of accountability and the way my concerns were dismissed is extremely concerning. What else will they lie about? I will never bring another vehicle to Pep Boys again.

Purchased a vehicle Thursday got my car Saturday actually had nick izzo as the car salesman's, has…read morehis personal cell phone to keep an update on when my car will get to me bought the car online/over the phone with zero issues and the car came in perfect condition just as it looked in the pictures 15/10 recommend

Nationwide net search found target vehicle, but concerned about out-of-state non-dealer seller…read more Superior Auto Sales answered all my questions and concerns. Great and efficient. sales experience. Recommend

Tire replacement - Justin came through in a pinch! Visiting from out of town, we knew we had a slow…read moreleak and just one day before we had to leave town again. Was also a Sunday. Justin helped me out and gave me a quote on a Sunday, when the shop was super busy. I overheard him helping another customer in front of me and he obviously sorted out their issue quickly - saving them an extra day of waiting. He told me he could get the tire i needed next day and we got our car back for the evening. Came back next day and Tire was done before noon. Highly recommend.

the only tech there was sleeping in a customers car.. we had to knock on the window to wake him up…read more went for an inspection over an hour before close. they typically take like 30 minutes- this guy said it would take him at least an hour and they can't do it tonight (we made an appointment online)

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

Service was fantastic. Got a tire patched in no time at all. Thanks to Tyler and John for their…read moretimeliness and a great job!

Went in to repair a puncture for my tire. Needed new tire and got it quick and a great price…read more Employees are very helpful and kind. Go here first for tire problems, in and out quick. Will keep going here.

Always trustworthy, quality work and reasonable prices! It's worth it for me to drive a little…read morefurther to know my vehicles are well maintained and safe

I felt compelled to write a review of Shultz Auto and Truck Repair located at 5085 Southwestern…read moreBlvd, Hamburg NY. I specifically sent my son to Schultz Auto, to have his car looked at, based on the pages and pages of positive reviews they share on "their" website. However, after leaving our car in their hands, it became clear that they do not share the full picture of everyone's experiences. I can honestly say that I would not recommend their services to anyone. As for my personal experience, we live out of state but my son attends college in the Hamburg area. He was experiencing an issue with his car and we couldn't get any recommendations on trustworthy local mechanics from other students/parents, so while we were researching mechanics, we suggested he take the car to the local Auto Zone to get a quick diagnostic. Auto Zone ran a diagnostic and shared with him the error code. They said he needed a new ignition coil and may want to have his spark plugs looked at/replaced. This was all occurring only a few weeks away from Thanksgiving break and knowing he had a 8 hour drive home, we needed to find a trustworthy local Machinic to replace the coil and/or plugs. We called Schultz Auto and explained the issue. We made an appointment for my son to drop off the car. After looking at the car, they sent us an absurd estimate. They estimated the repairs at $5,827.46. Keep in mind I only paid $8000 for the car when I bought it 3 years ago. This estimate included a full diagnostic charge of $244.96. This was clearly over inflated as my dealership only charges me $170 for a diagnostic. Also, this was not even necessary as we shared what the issue was and what we wanted them to look at and fix. Additionally, the quote was LOADED with unnecessary work including a brake job which, we just had brake work done 4 months earlier. At this point, we knew we were being taken advantage of. We were now stuck with a $244.96 (unnecessary) diagnostic charge, but we were trying to figure out if it would be better to just have my son try to drive or tow the car to a dealership or another mechanic. However, we still did not know where else to take the car. So we decided that we would just have Schultz change the spark plugs because we wanted to get the car back, and drivable, so that my son could make it home (safely) and we could take it to our mechanic, who by the way was floored by what this business was estimating. So we declined all the unnecessary work with the exception of replacing the plugs (no wires, nothing else, just plugs) which was $533.09 and when you add in the $244.96 diagnostic, taxes and fees, we were charged $808.50 to have spark plugs replaced. I feel completely taken advantage of because my son is a college student and we live out of state and I could not be there to help him with this. As a mom, it is extremely hard to send a kid off to another state to go to school. So you pray that there are good/honest people around him that will help him and treat him the way they would want someone to treat their kids. Being so far away, I feel completely helpless in these situations and I worry for other moms/parents in the same situation. The only thing I can do is share my story (which I am doing), so hopefully I can spare someone else from being taken advantage of.

They always take care of my vehicle while being extremely…read moreprofessional. They go above and beyond what I would expect from an automotive repair shop. The manager is very friendly and llistens to my concerns.

Have lied about the time it will take and cost it will be every time. Quoted a time it would be…read moreready and never called to tell me it wouldn't be done, I had to call and ask if my car was ready only to be told my car was still torn apart and that they had no idea what was going on