Have lied about the time it will take and cost it will be every time. Quoted a time it would be…read moreready and never called to tell me it wouldn't be done, I had to call and ask if my car was ready only to be told my car was still torn apart and that they had no idea what was going on

Those guys took care of my concerns on my vehicle..Great knowledge and honesty...I recommend to go…read moreand get your vehicle serviced at a great price.Bob the manager and Paul the service manager are great guys that wont lie or rip you off.

Mavis has great employees who do great work! I will return next time I need work on my Toyota!read more

They gave me a price on the phone of 145 a tire when I got there they wanted me to pay 400 because…read morethey didn't have the tire in stock. I was extremely specific on the phone with what I wanted and needed. They wasted my time I left work early. I would never recommend listening to these people on the phone or going to their shop.

My inspection was a couple of days past due, so I needed an appointment quickly. I booked online…read moreSaturday for a Sunday appointment, and about a half hour before the appointment, I got a call that they didn't have any technicians in to complete a state inspection. The guy who called told me I could go to their location on McKinley if I wanted to get it done that day. However, there was a good bit of a wait, so I ended up going home and rebooking online for a weekday appointment. I got to my appointment about ten minutes early and when I walked in, the man at the counter asked me, "You here for an inspection?" and called me by name. I confirmed he was correct. It felt good to be expected. They took my car back immediately and were done very quickly. Their waiting area is comfortable and clean. Parking was easy. The location is convenient at the corner of Southwestern and Camp - easy in and out if you're making a right turn!

I had my NY inspection performed here and was delighted with the quick, professional service…read more Nobody trying to push expensive extras. I moved to Hamburg last year and was anxious about finding someone to trust. I loved their website and was delighted in my ability to self-schedule same day service!

I don't know what it is he won't answer his phone my car has been there for 7 days he can't put two…read moretires on an inspect it. I was just there there's three other cars there. I didn't want to blow up the spot but at this point he won't answer his phone. Won't get back to me and there are still flat tires.

Bob Nunn is AWSOME!!! He came recommended from a friend who said ... I trust him with my daughters…read morecar ..bob is reasonable and not out to RIP OFF THE WIDOW!! I have come to him numerous times with problems and he gets it right the first time!!! Love Him even introduced him to my son who lives in NC and Craig said "thanks for taking care of my mom, I am glad she found you." My son and his dad were all about the car...so finding NUNNS AUTOMOTIVE was perfect for me...

Went in for an oil change. They never changed it. This is the second Monroe to do this to me!read more

I scheduled an appointment online for an alignment, tire install/mount/balance, tire rotation, and…read moreinspection for 5pm. I left work early and travelled from Amherst to Hamburg (Camp Rd) and was at my appointment at 4:45pm. I went inside and stood there as workers came in and out without asking me what I was there or even greeting me. Granted, there was quite a wait. Another customer approached me and said he had been there since 2pm and just wanted to let me know that the person to do inspections was not there so I would have to reschedule. Finally, two Employees come to me, greet me and ask why I am there. I tell them I have a 5pm appointment and they both looked at each other. I stated that the appointment was confirmed and they both looked at each and said, "I didn't confirm it." Then I am told that, "The thing about scheduling online is it does not tell you that there is no one there for an inspection. I asked to reschedule and then stated, "You guys actually appear to be a disaster so I will pass and go else where." I wasted my time, money and gas. Dont confirm people's appointment's or give them a God damn courtesy call that you can't take the appointment. I am severely upset as I wasted so much time and still didn't have the work done that I needed.

5 Being a Travel…read moreRN, I drive a lot! Having completed a year in Buffalo, my next contract took me to Indiana where I'm currently contracted to work. I've always taken my Fiat to Joe's Auto...so, made sure I had gotten my oil changed and anything else that needed repaired before I left NY end of May. This past July, I knew my car would need another oil change, so I timed a visit back to Hamburg to make sure that happened. Funny thing is, 3 weeks ago, I traded my Fiat in & purchased a Nissan Murano. Guess what? I drove in from Indiana this part Thursday. The main task on my list to do while in Buffalo....Go to Joe's Auto in Hamburg! They have always been efficient and more than fair pricing. More importantly, they treat you like family. In a world like today, it's good to see a familiar face you can trust.

I brough my 2014 Scion in for an inspection last year and was told that the car had an oil leak and…read moreneeded an expensive test (well over $100) to determine where the leak was coming from. I was sceptical since the car is always parked in my driveway and there has never been oil spots. I went for a second and third opinion and was informed there was no oil leak. My car, like typical older 4 cylinder vehicles has a tendency to burn through some oil and to check the levels periodically. Since then there have been no issues, there has continued to be no oil in the driveway. I was told previously by other people to avoid using this shop and now I know why!!!

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

A year ago my 2009 Dodge 4500 diesel had a fire in the engine compartment from a plug and the…read morewiring harness was toast. As the dealer quit making those I was up the creek. No one wanted to work on my truck. I had the good fortune to meet Paul who was kind and talented enough to make a brand new wiring harness for me and salvage my truck which is working great a year later. I couldn't be happier with Paul and everyone at Steve's Tire & Truck and when no one else in town would help me or give me any hope; Paul got the job done at a fair price. I give him and his shop my highest recommendation.

Brought my car in for new brakes, they got me in right away. Also found that my tire was in really…read morebad shape and replaced that for me-customer service was excellent and I'll definitely be going back in the future!

Brought a 2013 Subaru Outback in for a NYS inspection. Tim, at the counter was very pleasant and…read moresaid they would get right to it. I told him to completely check the car over for me. He called about an hour later and said they were all done and everything was in great shape. They are always very professional and very friendly. Will continue to bring our cars here for service.

I usually get my inspections and oil changes here with an appt when I can't fly through a jiffy…read morelube and it's right around the corner from me. Usually it's great which is why I still went. Second last time I was there the ignition stuck for the older man working there. I told him you have to jiggle the wheel. In a disappointed grandpa voice he told me it's not gonna start one day. It's a known Focus issue that's happened maybe twice a year and my car's been fine for years after paying cash and it's a 2010 Focus. I don't invest a lot in this car, not worth it. I was approached about my rust issue. Yes, I'm aware of it, I drive it and that's why there's duct take under the driver side door haha. Why is this the first time you even mention it, saying it's a probable safety issue when it's not the first time you've seen it at all? And maybe it's policy but how does someone who's worked this long in auto act like they have no idea where to recommend to deal with it? And if it's not fixable and I explain I bought this car with cash and it's lasted me years and don't wanna waste money on it, don't continue to talk to me like I don't get it. I might be bubbly and don't know everything about cars but I'm also almost 40 and don't wanna be talked to like an oblivious kid. And maybe it won't start one day but don't make it sound like a new issue that could implode at any moment when I've already said been familiar with it for years issue-free thanks to google. Another mechanic walked by after my oil change as I was cashing out and mentioned the ignition issue to the older man and said it's a common Ford issue. Older man turns and says "Did ya catch that?" like he found another issue I must not have been aware of (I am, we've discussed this, I don't care). I don't want to have this convo every time I come in just because I have a cheap old dependable car that I road trip to the ground that I'd rather upgrade and replace than invest in. It's hard enough for people to go to a mechanic and worry about getting hosed and telling me my car is gonna not start at any minute over a known glitch doesn't produce a lot of confidence. Nice guy but needs to learn to stop taking down to people. I probably won't go back now.