1. Pep Boys

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Hamburg, NY

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Pep Boys

3.8 (13 reviews)
Open • 8:00 am - 6:00 pm

Services - Pep Boys

Auto battery and fluid recycling

Auto battery or electrical system repair

Auto brake repair

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Recommended Reviews - Pep Boys

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1208

2 years ago

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Pep Boys S.

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1 month ago

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Pep Boys S.

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2 years ago

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2 years ago

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Pep Boys S.

We appreciate the 5-star rating!! Thank you for your business!

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9 months ago

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Pep Boys S.

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2 years ago

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Pep Boys S.

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3 years ago

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5 years ago

Saved me 175.$ on. Set of tires . Very nice to work with .in and out in great time They are very helpful and pleasant to customers

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3 years ago

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9 years ago

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5 years ago

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Pep B.

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6 years ago

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7 years ago

Thes guys are so helpful! Did not try to sell me anything I did not need. Waiting space was clean and calm.

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Joe's Auto Service

Joe's Auto Service

(58 reviews)

5 Being a Travel…read moreRN, I drive a lot! Having completed a year in Buffalo, my next contract took me to Indiana where I'm currently contracted to work. I've always taken my Fiat to Joe's Auto...so, made sure I had gotten my oil changed and anything else that needed repaired before I left NY end of May. This past July, I knew my car would need another oil change, so I timed a visit back to Hamburg to make sure that happened. Funny thing is, 3 weeks ago, I traded my Fiat in & purchased a Nissan Murano. Guess what? I drove in from Indiana this part Thursday. The main task on my list to do while in Buffalo....Go to Joe's Auto in Hamburg! They have always been efficient and more than fair pricing. More importantly, they treat you like family. In a world like today, it's good to see a familiar face you can trust.

I have been going to Joe's for the last 14 years absolutely loved them. I feel like over the years…read moretheir service has declined. I went for an oil change and a few months later discovered they missed typed my mileage on carfax which caused a huge headache when I tried selling the car. It took multiple phone calls for them to fix it. Accidents happen I get it and gave Joe's my business again. The customer service has gone done hill big time, the guys are so rude and disrespectful. I really felt like I was being taken advantage of until I spoke up and told them I'm the one that almost lost the sale of my car cuz of your mistake. All of a sudden their behavior changed towards me. Totally unprofessional and will never give them my business again

Firestone Complete Auto Care

Firestone Complete Auto Care

(8 reviews)

Five stars. My brakes were shot, but I had them looked at and I was told they were good. It they…read morestill were acting weird. Took the car to Firestone in Hamburg, where I had originally gotten the brakes done, and it was the routers. Since the brake pads were lifetime warranty, they replaced the routers and put new pads on. My brakes feel tight and light and it's a dream using them now. Very satisfied, the call back with the work needed was prompt, the next call when it was ready was prompt, the workers were respectful and cool to deal with. On top of all that, I got a substantial discount for being a volunteer firefighter. The cashier thanked me, and said he noticed my plates and gave me the discount. SUPER COOL. I know I can get certain discounts places, but I hate asking for it, and it's usually not that much anyway. This was a noticeable discount that made a big difference in the price. If you are a part of a volunteer company, this is one of the places you can count on! I was satisfied with my experience before the discount, but that put me over the edge to write a review. Thank you so much Nate!!

Tried to force break replacement to pass inspection. Took to another shop for a second opinion and…read morewas assured breaks have 1+ year left of use and passed inspection with ease. Tried to push for other miscellaneous rip off repairs and still forced payment for "failed" inspection. Only positive was tire puncture repair. Other than that I would avoid this location at all costs.

Pep Boys - autorepair - Updated October 2026

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