John has been my auto mechanic for many years. He's a small shop and generally works alone. But his…read morework is excellent and his prices are more than fair. He's always friendly and tries to give the best advice. These days, if you can actually find a mechanic you trust I think you've really accomplished something. Thank you John

A very friendly and easy experience overall. Called in for an inspection that I needed quickly and…read morethe owner got us in and taken care of in between his other jobs very quickly.

Highly recommend coming here for mechanical work on your vehicles. Lester is great! Trustworthy,…read more honest, responsive, and friendly. Work is always done fast and done well. Prices are reasonable and service is great...

I will not go anywhere else. Lester and Ron are the best. Great dependable and honest work. I am so…read morehappy I found them. I highly recommend them to anyone looking for a reliable and affordable mechanic. Thank you for all of your help. Janet R.

now- i'll begin at the beginning- i lived in buffalo- parkside for 35+ years and used saures?/ C&K…read morecare care for 35+ years. straight folks not cheap but you got waht you paid and NEVER brought it back for a fix. im now out in Lake View and need a mechanic- i dont do "fly by nights" i want my mechanic to know my car better than i do- i was in law enforcement- dont have time for problems. from the moment i entered their business i knew i was at C&K again. they know you and your car- plan on a long relationship

Truly an honest mechanic!! My son goes to a local college and his car broke down across the street…read morefrom Steve's. We live over an hour away and didn't know what to do. I called Steve's and the whole office was so kind and helpful! They are all very busy people but still made me feel like my son's safety was their main priority. They all went way above and beyond to make sure we were taken care of. In the end, the car was worthless and heading to a salvage yard. I found myself, yet again, not knowing what to do. On Steve's recommendation, I was able to find a salvage yard that offered me double what the car was worth at scrap price!! Throughout this whole event, it costed me less than $100!!! And a special Thank You to the ladies in the office!! I can not say this enough....the world would be a better place if we had more Steves in it!

5 Being a Travel…read moreRN, I drive a lot! Having completed a year in Buffalo, my next contract took me to Indiana where I'm currently contracted to work. I've always taken my Fiat to Joe's Auto...so, made sure I had gotten my oil changed and anything else that needed repaired before I left NY end of May. This past July, I knew my car would need another oil change, so I timed a visit back to Hamburg to make sure that happened. Funny thing is, 3 weeks ago, I traded my Fiat in & purchased a Nissan Murano. Guess what? I drove in from Indiana this part Thursday. The main task on my list to do while in Buffalo....Go to Joe's Auto in Hamburg! They have always been efficient and more than fair pricing. More importantly, they treat you like family. In a world like today, it's good to see a familiar face you can trust.

I have been going to Joe's for the last 14 years absolutely loved them. I feel like over the years…read moretheir service has declined. I went for an oil change and a few months later discovered they missed typed my mileage on carfax which caused a huge headache when I tried selling the car. It took multiple phone calls for them to fix it. Accidents happen I get it and gave Joe's my business again. The customer service has gone done hill big time, the guys are so rude and disrespectful. I really felt like I was being taken advantage of until I spoke up and told them I'm the one that almost lost the sale of my car cuz of your mistake. All of a sudden their behavior changed towards me. Totally unprofessional and will never give them my business again

Thank you,Bryon(sic)! I had a dead battery in my car. The…read moreAAA man who came to my house and got the car started, also arranged for another AAA service man to meet me at the Fair with the battery I needed( apparently one in short supply). I went out to Fair, hopeful that AAA would find me and my car. We told the parking lot attendants that AAA was coming when we got to the Fair. It worked perfectly. Byron called to confirm the correct entrance. I went out to the lot and stood where I hoped AAA would see me. I saw a truck I hoped was AAA and waved; he waved back. Even on yet another hot and humid day in a somewhat muddy parking area, Byron came with a "can-do" attitude. He checked off all the bells and whistles, installing the new battery quickly and efficiently. Thank you, Byron! A further thumbs up to Schultz. It is now Friday, 2 days after Byron switched my car battery; I have just received a "thank you for doing business with us" note from Schultz. It's not the first time that a battery has died in a car I've owned; it is the first time I've received a thank you note. Way to go Schultz!

Always trustworthy, quality work and reasonable prices! It's worth it for me to drive a little…read morefurther to know my vehicles are well maintained and safe

Excellent experience from start to finish. The tire repair was handled quickly, professionally, and…read moreat a fair price. The staff was friendly, knowledgeable, and took the time to explain the issue and get it fixed right. I appreciated the honesty, efficiency, and quality of the work. No unnecessary upselling or wasted time, just great customer service and a job well done. I would absolutely recommend this shop to anyone looking for reliable tire service and will definitely return when I need work done again

Service was fantastic. Got a tire patched in no time at all. Thanks to Tyler and John for their…read moretimeliness and a great job!

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

They always take care of my vehicle while being extremely…read moreprofessional. They go above and beyond what I would expect from an automotive repair shop. The manager is very friendly and llistens to my concerns.

Have lied about the time it will take and cost it will be every time. Quoted a time it would be…read moreready and never called to tell me it wouldn't be done, I had to call and ask if my car was ready only to be told my car was still torn apart and that they had no idea what was going on

This place has been my family's go to place for car maintenence for as long as I can remember. It…read moreis attached to West Herr Ford of Hamburg and the guys here take care of your vehicle in all ways. There is no schedule in advance. It is first come first served and the prices are not only fair, but they will price match any competition. There is a large attached parking lot and a large clean, cozy waiting room. They also offer a free shuttle service if your maintenence will be a while that not only takes you home after drop off but picks you up when your vehicle is ready! Seriously great. Check them out!

Have been here several times & the service you will receive is top 10. You may have to wait a bit…read morebut it is well worth it (cuz sometimes they do get busy).. Have always receive friendly service.

Went in on Valentine's Day for an oil change and everyone there was super nice. Got right in today…read moreand the guys went to work. Oil changed, all fluids topped off and tires filled to the correct pressure. The serviced did not take very long at all. I will be a return customer since I now know how great they are too.

My car failed the NYS safety inspection here due to an issue with the brakes. I was told a brake…read moreline had leaked and soaked the rotors and pads, and that I would need to --at the minimum-- have one side on the rear changed completely (calipers, rotor, pads), and that they would only guarantee it if they did both sides. I was quoted ~$700 for that. Obviously not good news, but sometimes things break, so oh well! My dad does brakes, so I told them they could go ahead and fail it, and we'd take care of it then bring it back to pass the safety inspection. Days later when my dad got around to looking at it, there was no leak, everything was still in new condition, and the only issue was some air in the brake line, so we bled the brakes and took the car elsewhere for reinspection. It passed. I'm shocked at the dishonesty and lack of professional integrity, and will never come here again. $700 dollars is quite a lot to be willing to steal from someone.